Four Points by Sheraton Philadelphia

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User Reviews for Four Points by Sheraton Philadelphia, Philadelphia

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Apr 17, 2008 by Kevin from Allison Park, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Very convenient to the Philadelphia airport.
• The rooms were a little bland.

“Nice hotel, extremely convenient and its close proximity to the Philadelphia airport. Would recommend to anyone having a layover or short stay in Philadelphia as was my case.”

Apr 8, 2008 by Michael from Upper Darby, PA
Overall Rating: 4
Cleanliness:[4] • Staff:[6] • Location:[1]

• Flat screen television.
• Dirty sheets and small bathroom that had pubic hairs already inside of it.

“Horrible hotel with horrible staff.”

Feb 24, 2008 by Lisa from Allentown, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[3] • Location:[9]

• The room was well supplied & beautiful; very clean.
• Construction. Desk staff girl rather unfriendly.

“For my needs, it was a treat of a room. Nice size & decor, but 1 old place. Furniture left in there (TV armoire) still reeked of old smoking in an otherwise perfect non-smoking room. Desk girl? She spit out her "repertoire" with no intelligible "personal"-its whatsoever. Felt very uncomfortable w/ her. But - room. Svc. Fell a - so sweet and friendly-wish I could have tipped him like Donald trump. It was a very nice stay with those 2 exceptions - you have a gorgeous room - get that 1 piece of furniture. Out and you have a perfect rm., and fire the desk girl (2/20/08 on duty around 3:45, 4p.m). She made me feel unwelcome.”

Feb 2, 2008 by Larry from Chesapeake, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[5]

• Clean.
• Parking! I don't get the joke $5, 00! For the price I paid for the hotel should be free.

“Clean! Friendly!”

Jan 3, 2008 by Debbie from Winterset, IA
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[6]

• Very friendly.
• Renovations going on we were not aware of prior to arrival. Incontinent.

“The hotel was okay. The restaurant was closed and we had to walk a short distance to the Sheraton to find out they also are under renovations and the only place to eat was a make shift restaurant in a meeting room. It was rainy and cold and I didn't appreciate having to do this. We had no car so it wasn't an option to go somewhere else to eat. .”

Dec 20, 2007 by Cheryl from Virginia Beach, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very friendly and helpful.
• They gave us a room with one bed, when I ordered 2 beds, but they quickly fixed the problem.

“The location was very convenient, right off the highway. The rooms were clean and very comfortable. The staff was very friendly and helpful. All in all, it was very enjoyable and I would gladly stay there again.”

Nov 14, 2007 by Debbie from Hampton, VA
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[8]

• Check in was fast.
• Air vent was dirty and not stable, smelled of cigarette, noisy customer no late night security checks in hallways, no room to hang clothes.

“This hotel would not be my first choice for staying. In my opinion the lobby deceived me as to what my hotel room would look like. The beds sagged and there is not enough room to hang your clothing.”

Nov 6, 2007 by Aj from Danville, PA
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[7]

• Complimentary airport shuttle.
• Rooms smell like smoke.

“The rooms smell like smoke.”

Nov 5, 2007 by Delores from Bristow, VA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[5]

• The cost.
• Location and no shower caps.

“The hotel was alright, I didn't like the location much and it wasn't as clean as I thought it should be.”

Oct 31, 2007 by Joyce from Hanover, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[4]

• I most enjoyed the staff. They were kind, helpful, and new the surrounding area.
• The parking lot is unconventional. Mostly everyone had to park away from the front of the hotel and walk to the front of the hotel.

“For the star rating, this hotel met my expectations. I had a king nonsmoking room. The room was small for the bed, the ironing board was stored behind the clothes hangers and there was no refrigerator or microwave in the room. Most of the two star hotels I have stayed in did. The parking lot is small and encompasses the side and the back of the hotel. Persons traveling alone have to be aware and come prepared for the elements as they will have to walk a bit to the front of the building. Overall, the bed was comfortable but the room and bathroom were small. For the price in the area, I would recommend this hotel for a business travelers or a brief stay.”

Oct 17, 2007 by Carol from Lake Charles, LA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• The beds were very comfortable.
• The TVs and furniture had seen better days.

“Nice med. Large rooms. Comfy beds, well decorated. Need to update TVs and tables and desks showed a lot of wear. Great location and staff.”

Oct 11, 2007 by Christine from New York, NY
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• The waitress recommended the BBQ ribs and they were delicious.
• A sea of airport hotels; a rather barren neighborhood.

“It was fine. The staff was pleasant and gave clear and accurate driving directions. The beds were very comfortable, the shower good; plenty of towels. The air vent was a little noisy in the middle of the night and I don't like the sink-in-the-bedroom style, but otherwise we had no complaints.”

Oct 10, 2007 by Julie from Phoenix, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• It had a great scent when you came in the hotel.
• Had to pay for parking.

“We had a great time when we were there. The outlet in the washbasin area was out. When I told the lady at the front desk, she apologized for our inconvenience and called immediately to facilities to get it fixed. Check in and out was quick and easy.”

Oct 7, 2007 by Mitch from Philadelphia, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, breakfast, appearance.
• Refrigerator in the rooms.

“Rooms very clean food in the same area.”

Oct 1, 2007 by Diane from Arrington, TN
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[7]

• Quality appearance of room, clean, desk clerk 10-star.
• Restaurant not able to open for lunch until 30 min late.

“We could not eat lunch; were told they were running 1/2hr.late due to heavy breakfast. The 'sister' hotel was recommended next door. We were the 1st guests for lunch. That restaurant was nasty: filthy floor w/dead roach in plain sight scum on tables/armchairs from previous meals, slow service (2 hrs from start=end)-staff standing around while we too waited.”

Sep 20, 2007 by Yes from Norfolk, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and good place to stay.
• No.

“This is a good hotel I am enjoyed there, would like to go back someday in future.”

Aug 4, 2007 by Jack from Dumfries, VA
Overall Rating: 4
Cleanliness:[1] • Staff:[7] • Location:[1]

• The front desk refund $25 because of my complaint.
• The bath was not clean. Bath tile had mold.

“For the price compared to downtown Philadelphia this hotel provided an alternative. However the bath had mold on it and I was not comfortable taking a shower in it. No desk, just one long table that also served as a TV stand. The internet service was free, so that was a good thing.”

Aug 2, 2007 by Nancy from Dallas, TX
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[8]

• Convenient.
• Paid for parking; long walk to entrance; room dirty.

“Not up to their standards -would not recommend.”

Jul 19, 2007 by Geoff from Bloomfield, NJ
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[8]

• Staff was very friendly and knowledgeable.
• Couldn't find the ice machine and lack of adequate vending machines.

“The staff and restaurant really made the hotel. It's in an excellent location to visit other sites. The hotel met my expectations for its star rating. I was disturbed that there weren't adequate vending or ice machines available. Also, lost a item in my room that the staff can not find.”

Jul 6, 2007 by Bro. D. from Libertyville, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• I liked the area of the entrance and the parking and yard around for walking.
• In my room, the closet door mirror was not in its glide and the carpet was used and frayed.

“Overall I liked my stay at the Sheraton, but it could use some tightening up on quality management of services. The price of the meals was exorbitant, (about $7.50 for a hamburger). I took the shuttle bus to the airport, just to find a restaurant diner where I could get an inexpensive but decent meal for lunch.”

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Amenities at Four Points by Sheraton Philadelphia, Philadelphia

24 Hour Front Desk Available to/from Philadelphia International Airport; 24 Hours Bar/Lounge Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable