Radisson Hotel Woburn

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User Reviews for Radisson Hotel Woburn, Woburn

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Aug 13, 2008 by Ken from Detroit, Mi
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Friendliness of the staff.
• Restaurant was popular, busy, so we had to wait for seating (10 minutes).

“Had a very nice stay. Hotel is now a Holiday Inn Select (Desk agent said for 3 years now). Staff was friendly and restaurant was great! Hotel was perfectly located for where we needed to go and easy access to expressways and rail station (Recommend railway for going into Boston - downtown parking expensive ($20-55). Hotels free shuttle took us to the train station (nice, quick ride). Close to Boston. Our room was spacious with other basic amenities. Did have a problem with coffee maker but housekeeping attendant came right up and reset a breaker for me (I could've done it myself). Would definitely recommend this hotel and will use it on my next visit in October.”

Jun 30, 2008 by Alan from Cumberland, RI
Overall Rating: 3
Cleanliness:[7] • Staff:[4] • Location:[3]

• Price much less than Boston hotels.
• Charges extra for local phone calls; miserable internet service.

“Disappointing. I have three complaints about the hotel: It charges a dollar for every local phone call, it's breakfast food is terrible, and most importantly the internet service is treacherous. In order to use the hotel internet, you must waive all right to privacy and agree that the hotel may spy on your connection and use that data for any purpose whatsoever.”

Apr 24, 2008 by Katrina from Danville, ME
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• There was a pool!
• The hallway smelled like cigarette smoke and the coffee maker didn't work.

“The location was great, right off the highway. The staff provided a crib immediately. The pool was clean and accessible. The room was clean. The hallways did smell like cigarette smoke, although our room did not. The coffee maker didn't work, but that wasn't a big deal. The lobby was gorgeous!”

Apr 23, 2008 by Katherine from Millinocket, ME
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Our room was great very spacious, comfortable king bed, good shower.
• Pool closed at 10pm; non-smoking room was on a somewhat smelly hallway.

“Easy to get to just off I-95. Desk staff was very nice, quick to help. Room was spacious, comfortable, quiet. The only drawbacks I noticed: although we were in a non-smoking room, the hallway was a bit smelly; and the heat/air was hard to get right had to turn it up, down, off, a few times. Italian restaurant in the building with a bar open late, also a lot of convention rooms, pool & fitness area, room service, movie theatre next door. We didn't use any of those, but we were perfectly happy with the hotel, would go there again any time.”

Jan 13, 2008 by Dorothy from Waskom, TX
Overall Rating: 4
Cleanliness:[6] • Staff:[6] • Location:[8]

• Location.
• Mismatched tiles in bath and cracked grout/caulking.

“I stay at Holiday Inn often, when I am away on business. This week alone, I stayed three times. I was disappointed in the condition of the room, but more so over being charged for the continental breakfast. The front desk clerk informed me their was a continental breakfast when they handed me my room key. She never informed me there would be a charge, and it was not posted anywhere. In the industry "continental" usually constitutes a free cold breakfast. Let me add, that the cold breakfast I ate, was as expensive as if I had ordered a hot meal from a menu. When the check was delivered and I complained, the waitress informed me she receives complaints all the time, but could do nothing about it. After two trips to the front desk, the hotel finally refunded the price of the breakfast. What a scam. How many never complain? I definitely won't bid this area again for future stays.”

Jan 5, 2008 by Anne from Skowhegan, ME
Overall Rating: 5
Cleanliness:[4] • Staff:[5] • Location:[8]

• Location - easy access to major highway.
• Advertised "fitness center" is old pieces of dangerous equipment that does not work.

“This hotel is conveniently located and is fine for very basic needs. I spend every other week staying in the north shore area and this is definitely NOT comparable to other facilities with 3 star ratings. The fitness center is not usable and the fridge that I was charged $5/day to have in my room did not have a temperature adjustment and ruined all my food. Basic accommodations, but not upscale in any way.”

Dec 30, 2007 by M from Hope, ME
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[10]

• Convenient location.
• Bad beds, bad heating system, not too friendly front desk people.

“This hotel was old. The mattress was very old and you could feel the springs when you laid down. It is winter, and the heat was either on or off. So it ended up being 80 degrees, or 50. The front desk staff was not so friendly. On an up note, the hotel and room was very clean, and the housekeepers were quite friendly. Hotel just needs some updating, and friendlier front desk people.”

Dec 20, 2007 by Robert from Acushnet, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Convenience to highway, located near many local resources.
• Nothing at this time.

“Pleasant stay, recommended highly. Room was clean, bed was very comfortable, staff polite and customer service oriented. Restaurant meals were well prepared and delicious.”

Dec 5, 2007 by Joe from White Creek, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Great location and simple, clean rooms.
• Radio didn't work right, lamp bulb burnt out.

“The Holiday Inn Select in Woburn is a former Radisson property located right on route 95/128 North of Boston. It's a simple and comfortable chain hotel with helpful staff and basic clean rooms.”

Dec 5, 2007 by Linda from South Portland, ME
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[8]

• Location.
• All white bedding - reminded me of hospital.

“Overall, a very positive experience. Helpful staff, public area very attractive. Pool area very messy when I used it. However, the water temperature was perfect. I wanted to purchase pay for view movie at 10:30 pm, but discovered they were not available. Room service and food quality were excellent.”

Dec 1, 2007 by Sk from Manlius, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Staff changes my room; Breakfast was good & reasonable price.
• Heater was noisy. Some bed was uncomfortable.

“Staff changes my room when I told her bed was uncomfortable. Breakfast was good with reasonable price (less than $10). Heater was noisy.”

Nov 21, 2007 by Marvin L. from Langhorne, PA
Overall Rating: 1
Cleanliness:[4] • Staff:[3] • Location:[8]

• Location.
• Smells bad, sand paper towels, old rooms.

“It has an outdated and loud air/heat system; it was either hot or cold in the room. I am stopping payment on my credit card if I do not hear from someone live about your star ratings!”

Nov 15, 2007 by Tom from Little Egg Harbor, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very accommodating and friendly staff!
• No breakfast included with stay.

“This hotel gave us a king room and had it ready 3 hours before check in time! The staff was very accommodating, and willing to do whatever it takes to make sure, we as the customer, were completely satisfied. This hotel treated us like it was a five star hotel.”

Oct 12, 2007 by Stephen from Wilmington, MA
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[7]

• Location.
• No early check in times or late check out.

“As plain as it gets for a holiday inn over priced more like a motel than hotel.”

Oct 11, 2007 by Catherine from Rye, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice rooms, nice atmosphere in the restaurant.
• I ordered a steak meal from room service that I did not think was good; also there was a $6 delivery charge on top of the tip!

“Good location. Comfortable rooms. I would stay here again.”

Oct 6, 2007 by Mike from Springfield, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very quiet room, even though we were near the ice machine.
• We received a ground floor. I did not ask for an upper room.

“This hotel is very convenient to the expressway, and to the Western Boston suburbs. Very specious and clean room. I'd go back.”

Sep 17, 2007 by Roger B. from Grand Marais, MN
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

• Best quality holiday inn I have seen.
• Exercise room needs maintenance work.

“Happy to recommend to any and all business travelers. The staff is really professional, organized, and seemingly ready for all circumstances. They handle both groups and single travelers with ease. Still - despite the restaurant - this does not have the comfort level of a 3-star hotel. It is hard to ignore the basic motel construction - even though the staff makes every effort at that class.”

Sep 11, 2007 by Pedro from Tampa, FL
Overall Rating: 7
Cleanliness:[9] • Staff:[4] • Location:[10]

• Location, room and comfort ability.
• Our room was not cleaned twice during the week.

“This is a very nice hotel, however having been an executive in the hospitality industry, Caesar's Palace in Las Vegas, my suggestion is for the Housekeeping dept to look into the management aspect of the corresponding employees.”

Sep 11, 2007 by Steve from Mishawaka, IN
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[8]

• Location. Price.
• Fitness equipment in bad shape.

“Decent place. Not great. Not bad.”

Aug 26, 2007 by Keith from Lake Wales, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Friendly, courteous and efficient front desk personnel.
• Room did not have microwave or refrigerator.

“Great value. Location is convenient to historical attractions nearby. Would have appreciated microwave and mini refrigerator in the room.”

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Amenities at Radisson Hotel Woburn, Woburn

ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Business Center Coffee Maker in Room Connecting Rooms Copy Service Cribs Available Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Gift Shop Hairdryers Available High Speed Internet Access Ice Machine

In Room Movies Indoor Pool Internet Access Iron Laundry/Valet Services Lounge News Stand Pets Allowed Phone with speaker Pool Porters Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Secretarial Service Security Sprinklers In Rooms