Holiday Inn Express Hotel & Suites Springfield

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User Reviews for Holiday Inn Express Hotel & Suites Springfield, Springfield

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Oct 7, 2009 by Austin from Bolingbrook,IL
Overall Rating: 7

• Location - nearness to the University of Illinois.
• None.

“It's good for single and family getaway.”

Sep 2, 2009 by Craig from South Bend,IN
Overall Rating: 7

• The breakfast attendant was very friendly and enthusiastic.
• Room was too far from the entrance.

“This is an up-to-date clean hotel in close proximity to the interstate in a safe area.”

Aug 25, 2009 by Deborah from Indianapolis,IN
Overall Rating: 1

• Nothing Hotel was filthy dirty
• Rooms not cleaned, housekeeping cold & uncaring

“My room was dirty, hair in the bathtub and on the hairdryer. Didn't notice that evening, exhausted from traveling. Next morning went to shower and couldn't due to filth. Carpet was dirty, made my socks black. Every ledge imaginable had thick, thick dust. Next day asked to get a different room, desk clerk called housekeeping to check on room first. I moved only to find the same filth. The carpet had not been vaccumed from previous patron, threads, crumbs etc everywhere. The corner behind the chair had dirt and dust bunnies so thick I couldn't see the carpet, in the same corner the base of the stand-up lamp was just as bad. The coffe maker looked like someone had poured coffee grounds in it and housekeeping just put new coffee packets on top of it and did not clean it out. It was a horrible, horrible expereince. I stay at HIE everwhere because they are usually very clean and friendly. Housekeeping wouldn't even look me in the eye. I passed three of them going to my room the second day and everyone of them looked down and said nothing. I will never stay at this location again.”

Aug 24, 2009 by Glenn from Vero Beach,FL
Overall Rating: 9

• The initial greeting by the clerk was great...
• had to go to the Crown Plaza for the pool

“Good quality, friendly staff and nice, clean accomodations.”

Jul 31, 2009 by Paul from Chicago,IL
Overall Rating: 10

• Friendly staff, clean, and great breakfast!

“This hotel is clean and in a great location. Staff were friendly. Breakfast was delicious.”

Jul 24, 2009 by Jennifer from Mundelein,IL
Overall Rating: 10

• Clean, efficient, friendly and
  exceeded expectations!
• There was not one thing!

“This hotel is convenient, near restaurants and sites. It exceeded my expectations! It was neat, well laid out floor plan, short walk to the pool, fantastic breakfast with friendly and efficient staff!”

May 13, 2009 by Craig from South Bend,IN
Overall Rating: 10

• Room was close to entrance, free continental breakfast.
• No light in tub/shower area.

“Overall, a pleasant stay.”

May 8, 2009 by Veronica from Flossmoor,IL
Overall Rating: 10

• Location.
• Room smelled & room located next to generators of the Crowne Plaza hotel.

“I've stayed at this hotel before and was very pleased.”

Sep 1, 2008 by Barbara
Overall Rating: 9

• The hotel served its purpose for my trip. I would stay again.

“The hotel was clean and the staff was pleasant. The location was convenient to where I was going. The free breakfast was good. I would stay again at the hotel.”

Aug 5, 2008 by Jonathan from Delhi, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The shower was absolutely amazing, as was the bedding.
• Hearing every single door slamming throughout the morning.

“This room was beyond my expectations for a single night stay. When we arrived (late night) the front desk lady had 2 customers she was handling, and with amazing customer service and charm. She resolved the first gentleman's problem, checked in the second gentleman, and then was full of energy, wit and charm while checking me into my room as well. I was very impressed with her. My wife and I made it just in time to use the workout room as well, we also enjoyed the game room with a game of ping pong the next morning after breakfast. The showers were amazing, the shower head, the roominess of the curtain it was a wonderful cleaning experience, as well as sleeping. The linens and mattress felt amazing and truly gave us a fantastic night's sleep. Breakfast truly was one of the best things about it. There were so many things to choose from and filling. It was a very hospitable time.”

Jul 8, 2008 by Linda from Dexter, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Staff is awesome.
• Getting a little tired. Time to renovate.

“As usual a pleasant and comfortable stay. Staff is amazing and go out of their way to make your visit a great experience!”

Jul 3, 2008 by Kelly from West Allis, WY
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[8]

• Staff was friendly and helpful.
• Pool was very far away.

“It was in a nice strip of hotels. The staff was friendly and the room was generally clean. It was quite a walk to the pool next door and a little noisy in the hall at night. The breakfast was nice.”

May 20, 2008 by Barbara &. from Brookston, IN

Cleanliness:[9] • Staff:[9] • Location:[8]

• Location, atmosphere, cleanliness, friendliness, nice breakfast bar.

“This was a nice hotel. It was clean, classy, and had a warm atmosphere.”

May 2, 2008 by Marty from Benton, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Location to meetings.
• Room was dusty.

“Holiday Inn Express Springfield is in an excellent location for meetings, dining etc. The rooms were spacious and the bed was very comfortable. The free breakfast was far beyond any expectations of a free breakfast. I would recommend this hotel for your next stay in Springfield, IL.”

Apr 19, 2008 by Tammy from Rockford, IL
Overall Rating: 7
Cleanliness:[6] • Staff:[4] • Location:[3]

• The breakfast was good.
• Other guests were loud at 1 am and housekeeping would knock to see if we were still there.

“Overall the hotel was good. They had a good breakfast in the morning, a variety of things to eat. The room had an odd smell to it. Other guest on the same floor was loud, yelling in the hallways early into the morning.”

Apr 1, 2008 by Kimberley from Shelbyville, IL
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very clean, and the staff was very nice and helpful.
• The pool experience got ruined because they let over 100 6th graders in the pool. My daughter couldn't swim, and the why we went.

“I was told by the manager that I would get a free hotel stay because our pool experience got ruined. I was told I would receive it in the mail. That has been over a month ago and I still haven't received it. Where is it?”

Mar 22, 2008 by Leticia from Shalimar, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• We like the breakfast served with varieties both hot and cold.
• Somehow the missing exhaust fan in the bathroom.

“Excellent convenient location and accessibility.”

Mar 11, 2008 by Norm from Princeton, IL
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• Good room in a great location for travel.
• Its being renovated because it really needs it!

“This is a basically good facility that is working to upgrade and renovate its run down and worn out appearance.”

Feb 21, 2008 by Jeff from Belleville, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean and comfortable.
• Lack of shampoo in bathroom.

“A + room.”

Feb 21, 2008 by April from Quincy, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The hot free breakfast.
• Nothing I didn't like.

“One of the only hotels I have stayed at that offers a free breakfast and on top of it is a hot breakfast!”

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Amenities at Holiday Inn Express Hotel & Suites Springfield, Springfield

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Coffee Maker in Room Connecting Rooms Copy Service Cribs Available Desk with lamp Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Golf Guest Laundromat Hairdryers Available

High Speed Internet Access Ice Machine In Room Movies Iron Laundry/Valet Services Modem Lines in Room Multilingual Pets Allowed Radio Rollaway Beds Room Service Safe Deposit Box Satellite TV Sprinklers In Rooms TV Remote Control Television with Cable Wake-up Service

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