Holiday Inn Express Palm Desert-Rancho Mirage/Golf

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User Reviews for Holiday Inn Express Palm Desert-Rancho Mirage/Golf, Palm Desert

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Sep 17, 2009 by Beth from Prescott,AZ
Overall Rating: 5

• There was a dirty apple core sitting on one of the night stands.

“We got in late and the people next to us came in at 2 am very drunk and noisy. They partied till 5am. The walls we very thin and we heard everything. We got up early and left.”

Sep 7, 2009 by Ronna from Highland,CA
Overall Rating: 10

• The breakfast that they included was fresh, good variety and attractively displayed.
• Room we first checked into had an odd oder, possibly newly painted or need some ventilation. We were moved and the second room was fine.

“Upon entering the lobby it was very nicely decorated and inviting. They had a large screen TV with the current events being aired. Check in was easy and friendly. Room was equipped with coffee maker, microwave and small refrigerator.”

Aug 23, 2009 by James from Frisco,TX
Overall Rating: 10

“Both my husband and I are light sleepers. We like this hotel because it is very quite and clean. There is a microwave and refrigerator in the room which are very convenient. It provides nice breakfast. Convenient location. Definitely worth the price.”

Jun 25, 2009 by Mike from Reno,NV
Overall Rating: 9

• Convenient.
• Elevator access to our specific room.

“Overall very good value.”

May 20, 2009 by Tom from Mesa,AZ
Overall Rating: 2

• The hotel was unappealing in every way except the lobby and parking. It smelled bad in the room, was next to some power generator.

“Poor accommodations - room smelled bad, power generator next to hotel and pool. Front desk staff gave us wrong directions to hotel.”

Feb 20, 2009 by Mark from San Diego,CA
Overall Rating: 7

• Staff were superb.
• Toilets did not work well.

“A great location, great people, clean, overall a good choice.”

Jan 30, 2009 by Mike from Rohnert Park,CA
Overall Rating: 7

• The hotel had a good breakfast, good room cleaning, comfortable beds and a good location.
• The room I was in was a bit noisy at times.

“This hotel is in a convenient location, has good staff, and has an excellent free breakfast in the morning. The room had a microwave and refrigerator which were convenient. On the other hand some of the public areas were a bit worn down and needed cleaning and upgrading.”

Sep 25, 2008 by Kevin
Overall Rating: 5

• It is in an area we like to visit frequently.
• The staff was not helpful in resolving our noise complaint.

“Upon check-in, there were workmen and hotel staff moving furniture in and out of rooms in the lobby area and right in front of the only elevator (this is at peak check-in time). Our second night, we had some younger guests staying in the room above us that were quite noisy. We attempted to ask them to quiet down ourselves at 11:30pm as they carried on out on the balcony to no avail. At midnight we called the front desk to complain about the noise and were told that they would go to the door of the room and listen for noise. If they could hear any, they would return to the front desk and call the room to tell them a noise complaint had been called in. Otherwise, we could move from our room to another. We don't know what happened, but the noise continued until well after 1:00am. We will not return to this hotel.”

Sep 23, 2008 by Lisa
Overall Rating: 10

• Location.
• Ugly views.

“A great place to stay and the free hot breakfast makes it even better value. The only downside is that the hotel backs on to an electrical substation, so the breathtaking mountain views are compromised somewhat. However, this isn't a resort kind of hotel (although the pool is nice). It's an excellent choice if you're out and about all day and looking for somewhere clean, safe and comfortable to sleep with a terrific central location. Free internet, free safes at the front desk for your valuables and friendly, helpful staff. Really, what more could you want?”

Sep 22, 2008 by Barbara
Overall Rating: 10

• Roomy, clean and great value.
• Did not dislike anything.

“Wonderful, great value and clean. Friendly and gracious staff. Would go again anytime.”

Sep 10, 2008 by Lisa from Woodland Hills, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Breakfast and the bed.
• Power lines, lots of them right next to the property.

“Good for the price, updated and comfortable! good little breakfast included.”

Sep 5, 2008 by Rhonda from Compton, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good food.
• All TV channels not clear.

“I enjoyed myself and my family also, stayed at this hotel last month and will stay again.”

Sep 4, 2008 by Ic from Temecula, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Cost, amenities (refrigerator, microwave), good continental breakfast.
• Bathroom, older style, saw baby cockroach.

“Overall we were satisfied with hotel. Continental breakfast was quite good.”

Aug 20, 2008 by Hong from Phoenix, AZ
Overall Rating: 8
Cleanliness:[10] • Staff:[5] • Location:[9]

• Easy to reach, hot breakfast and free WiFi.
• Room was very small.

“Everything works really well, I am extremely happy with the stay. Staff was a little bit unfriendly but maybe she was having a bad day.”

Aug 13, 2008 by Kim from Mission Viejo, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was clean and comfortable and the staff was friendly and helpful.
• Poolside towels seemed old and rough.

“I was traveling alone and felt safe and secure at this hotel. The staff helped me find a place to eat as well. It is also located by places to eat and shop.”

Aug 12, 2008 by Francis M. from El Segundo, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Convenient access to parking from room.
• Breakfast could be a little better, like the HI express 7th street downtown San Diego does.

“This Hospitality Lane location is very nice indeed.”

Aug 6, 2008 by from Torrance, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Great breakfast.
• Air conditioner not efficient.

“Centrally located hotel. Close to restaurant and stores. Nice breakfast. Hope to get this hotel again on my next visit.”

Aug 6, 2008 by Todd from Fountain Valley, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• First class service all the way.

“The best place to stay in Palm Desert hands down.”

Aug 1, 2008 by Norm from Cranston, RI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great bedding!
• Nothing negative. A great hotel.

“Well located, nice rooms, great bedding, immaculate, able service personnel, great continental breakfast every morning. Coffee always available in the lobby. Very competent and friendly staff.”

Jul 16, 2008 by Cj from Fountain Hills, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Excellent location, clean comfortable room, quiet, and great firm bed. Also best continental breakfast that we ever had!
• Nothing.

“This hotel was a winner! The location was near a main artery for the city and near good restaurants. Our room was next to the elevator and we never heard a sound. The room was clean with a beautiful view of palms and flowers. The breakfast was excellent with a wide variety of choices. The air conditioner was a little touchy but we learned how to work it. This was the firmest mattress that we've sleep on. One of the best hotel experiences we have had.”

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Amenities at Holiday Inn Express Palm Desert-Rancho Mirage/Golf, Palm Desert

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Coffee Maker in Room DVD Player Desk with lamp Executive Level Exercise Gym FAX Fire Alarm with Light Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine

In Room Movies Iron Laundry/Valet Services Modem Lines in Room Multilingual Outdoor Pool Outdoor Tennis Parking Pool Radio Safe Deposit Box Satellite TV Sprinklers In Rooms TV Remote Control Television with Cable Wake-up Service

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