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User Reviews for Country Inn and Suites Ontario, Ontario

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Jun 8, 2009 by Michael from Burbank,CA
Overall Rating: 8

• Only a 2 minute or less ride to the airport. Quiet location. Friendly staff.
• Room carpet needed cleaning. Cigarette smoking guests. Housekeeping came in without knocking or calling.

“Pleasantly nice rooms at moderate pricing about as close to the Ontario airport as you can get. Customer service exceeds the star level.”

May 12, 2009 by Bob from Las Vegas,NV
Overall Rating: 9

• The breakfast buffet varied with lots of choices.

“Country Inn Suites by Carlson was located close to the Ontario Airport. The lobby was warm and welcoming with fresh apples and cookies in the lobby. The staff was kind and helpful; however, special requests often take time as there was generally only one or two people working at the front desk. Some of the breakfast items were not of the highest quality, however, there were plenty of choices.”

May 5, 2009 by JP Ledermann from Chandler,AZ
Overall Rating: 9

• Room with office space. Free wifi.
• Breakfast was nothing special.

“Great hotel, great location, very good value. Room is perfect for working out of the office.”

Apr 29, 2009 by from West Jordan,UT
Overall Rating: 8

• Extra pillows were available in the closet. Bed was very comfortable.
• Rooms need updating. New paint job, better light and TV's.

“Comfortable beds and pillows. Room is a little tight. Liked separate room from beds and two TV sets.”

Mar 29, 2009 by Laura from Beaverton,OR

• Great breakfast.

“Comfortable, and clean. Staff was friendly.”

Mar 10, 2009 by Grace from Avalon,CA
Overall Rating: 9

• Loved the extra room with TV, fridge & microwave!
• Was not as close to destination as
  I would have liked.

“Was very pleased with this hotel. Also appreciated the time it took for staff to fold towels, felt like we were on a cruise!”

Feb 19, 2009 by LaShonda from Chino,CA
Overall Rating: 7

• Quite, Empty and home like.
• Old needs updated furniture and kitchen.

“Hotel was okay not good for valentines weekend.”

Feb 16, 2009 by Dee from Lancaster,CA
Overall Rating: 9

• The price was great.
• The room was somewhat dated.

“Although the room was somewhat dated, the staff was excellent. And the price was great.”

Oct 31, 2008 by Angie
Overall Rating: 8

• The towells were super fluffy!
• Refrigerator didn't work at first. Had to call maintenance, who told me how to fix it.

“Ok hotel. Beds were very comfy, great pillows.”

Sep 4, 2008 by Rodney from Ontario, CA
Overall Rating: 1
Cleanliness:[2] • Staff:[3] • Location:[2]

• Nothing.
• Laundry room, internet, shower, overall room.

“If you are staying for one night this might be okay. Any longer nights and this is not the hotel to stay at. The rooms are small, and the internet WiFi is slower than anything. If it could be compared to a snail racing a rabbit, the snail would win. The experience I had was awful. Would never stay at this hotel again.”

Jul 10, 2008 by Joua from Sacramento, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great breakfast just like home made!
• None.

“This hotel was very quiet at day/night time. Great tree shades on the poolside and walking distance to restaurants.”

Jul 3, 2008 by Jan from Newman, CA
Overall Rating: 3
Cleanliness:[7] • Staff:[10] • Location:[8]

• Staff was very helpful, friendly and attentive.
• Window air conditioning unit didn't keep room cool.

“I think this motel would be ok for families traveling on a budget. The beds are just ok as far as comfort goes, the decor is pretty hideous and the air conditioning is aimed at the floor where it does nothing, but keep that small area of floor cold. I would definitely not call it upscale in any way, form or fashion. It seemed like a cheap motel to me.”

Jun 30, 2008 by Vicki from Houston, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• Small suite and nice breakfast area.
• The air conditioner is in living room and it's hard for cold air to make it to bedroom, a little warm for sleeping.

“Very close to the convention center. There was lots of variety at the breakfast and a staff person was on hand at all times attending to the area. The air conditioner in the living room is not adequate to cool the bedroom in the summer in Ontario. This is just a poor design which I've seen in other hotels unfortunately.”

Jun 7, 2008 by Katina from Colorado Springs, CO
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[7]

• Breakfast was great.
• Bed was a little on the hard side they say whole place is non smoking but still have smoking signs up.

“It was nice. Beds were a little hard and for a suite I am always amazed at a little love seat. Really. How can more than 1 person relax on a love seat. Breakfast was good but the reception hour that includes drinks at other places was meatballs and soda. Thought that was a little weird. They had you sign something saying you would not smoke there or they would charge you but still had all the signs up saying were designated smoking areas were. I would stay there again for travel probably not for vacation.”

May 25, 2008 by Barry S. from Phoenix, AZ
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Include breakfast & light dinner, good mattress.
• TV's did not work well and they could not fix them.

“The staff at this hotel is wonder. They really make you feel at home. They try to accommodate you in every way. They were however, not able to give me a fully functional TV, even after a room switch.”

May 24, 2008 by John from Santa Maria, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Great breakfast in the lobby.
• Nothing I didn't like.

“Nice staff, friendly and efficient. Rooms are roomy and comfortable, good location, quiet and easy.”

May 17, 2008 by Dan &. from Maricopa, AZ
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[9]

• Loved the separate living room with 2 TV's and larger fridge.
• The magnetic key goes void immediately if you use it incorrectly & you'll need to go to the lobby.

“This is an older hotel, but otherwise comfortable and clean inside and out. There is evidence of current efforts to remodel the rooms, which is needed. The staff was friendly and the property is well maintained. I would stay there again.”

Apr 13, 2008 by Denise from Manhattan, KS
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Close to airport and included breakfast.
• Outside entrance to rooms.

“The room we stayed in was clean and comfortable. The maid had folded the towels and toilet tissue in very creative ways. It was a nice surprise. We enjoyed that they had both a social hour and provided breakfast the next morning. The breakfast was important as we had an early flight out that day. The hotel was close to the airport which was helpful.”

Feb 27, 2008 by Yvonne from Ontario, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• EXCELLENT courtesy shuttle service!
• Room was too narrow or small for the price I paid.

“I think the room I got was too small for the price I paid. I would like to recommend that an extra blanket should be left inside the closet. The location and staff was excellent and the courtesy shuttle service was too.”

Nov 4, 2007 by Nancy from Henderson, NV
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• Bedroom and living room were comfortable and clean.
• Bathroom was in poor condition with tub shower area peeling. Needs remodel.

“Property and suite were clean and well kept. Staff was friendly. The only downside was that the bathroom in the suite was in desperate need of remodel.”

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Amenities at Country Inn and Suites Ontario, Ontario

120 DC 220 DC 24 Hour Front Desk Air Conditioned Breakfast Coffee Maker in Room Connecting Rooms Continental Breakfast Copy Service Cribs Available Elevators Exercise Gym FEMA Approved Fire Alarm with Light Fitness Center or Spa Free Transportation Golf Grab Bars in Bathroom HSIA FOR LAPTOP IN PUBLIC AREAS Hairdryers Available Handicapped Rooms/Facilities Health Club Heated Pool Hotel Shuttle Ice Machine Indoor Tennis

Iron Ironing Board Jacuzzi Kitchen Laundry Service Laundry/Valet Services Microwave Modem in Room Multilingual Outdoor Pool Outdoor parking at the hotel. Pets Allowed Phone Service Pool Refrigerator Safe Deposit Box Security Features Shops/Commercial Services Smoke Detectors Sofa Bed Sprinklers In Rooms Television with Cable Tennis Vending Machines Wake-up Service Wheel Chair Access

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