Country Inn and Suites Ontario

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User Reviews for Country Inn and Suites Ontario, Ontario

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Jan 10, 2010 by Pablo from Windsor,Canada
Overall Rating: 1

• Close to a gas station and fast food.
• The cleanliness of the room was sub par and the overall feeling of the place was unsafe.

“When we arrived in Ontario, we could not even find the inn at first. After driving around, we did not see any signs that said Country Inn & Suites, but the GPS said we had arrived. We had to go to a nearby gas station and ask for directions. It turns out, it had been changed to Motel 6 a week earlier. The strange thing is that when we called a week earlier to confirm our reservation, no one told us that it would be changed to Motel 6. What a piece of junk place to stay in! Luckily we were only there for 1 night. Stay away!”

Dec 23, 2009 by Becky from Las Vegas,NV
Overall Rating: 8

• The tub enclosure was old and falling apart.

“We've stayed at this hotel several times on a different wing. This area seemed to be in need of repairs and refurbishing. The breakfast bar was sparse. When we arrived it was Country Inn and Suites when we left it was Motel 6.”

Oct 8, 2009 by Cathy from Palmdale,CA
Overall Rating: 10

• Elizabeth at front deck is the best, did every thing asked.
• The guests with dogs didn't pick up, but Elizabeth did.

“I liked it so well I asked for the same room 5 week-ends in a row.”

Sep 19, 2009 by Jim from Idyllwild,CA
Overall Rating: 7

• The free breakfast was nice and the staff was helpful and friendly.

“All in all, it's a good stay.”

Sep 16, 2009 by Cathy from Palmdale,CA
Overall Rating: 10

• Everything was GREAT
• Nothing

“It was the Best, I was so happy with it that I rebooked 2 more times.”

Sep 10, 2009 by Michael from San Diego,CA
Overall Rating: 8

• The breakfast was really nice and it was close to the freeway and restaurants.
• It was small - it was a suite but I only used the bedroom and it was somewhat small.

“The hotel is close to the freeway and was easy to get to the attractions I wanted to go to. The breakfast was nice and the eating area was clean and the food was plentiful. It is a free breakfast so it is not gourmet but adequate.”

Aug 3, 2009 by Kimberly from Valley Village,CA
Overall Rating: 1

• Nothing.
• Everything. Cleanliness, location, decor.... it was awful!

“I will never stay at this chain again.”

Jul 1, 2009 by John from San Jose,CA
Overall Rating: 7

• The breakfast buffet was convenient and provided a good variety of foods.
• The elevator was hot. Even late at night.

“This is a nice, clean hotel. It consists of a number of buildings around a central pool area. Rooms open to covered walkways, there are no indoor hallways, so it can be rather warm getting to your car in the summer. I had a suite, with a small living room with a love seat, desk, television, microwave, and refrigerator, in addition to the standard bedroom and bathroom. The room was air conditioned, clean, and quiet despite being directly opposite to the elevator. The staff was courteous and helpful. The breakfast buffet was fine, and very convenient. As I was in the area to attend a meeting nearby, I didn't spend a lot of time in the hotel. It served its purpose (a place to sleep and get ready for the next day) perfectly.”

Jun 8, 2009 by Michael from Burbank,CA
Overall Rating: 8

• Only a 2 minute or less ride to the airport. Quiet location. Friendly staff.
• Room carpet needed cleaning. Cigarette smoking guests. Housekeeping came in without knocking or calling.

“Pleasantly nice rooms at moderate pricing about as close to the Ontario airport as you can get. Customer service exceeds the star level.”

May 12, 2009 by Bob from Las Vegas,NV
Overall Rating: 9

• The breakfast buffet varied with lots of choices.

“Country Inn Suites by Carlson was located close to the Ontario Airport. The lobby was warm and welcoming with fresh apples and cookies in the lobby. The staff was kind and helpful; however, special requests often take time as there was generally only one or two people working at the front desk. Some of the breakfast items were not of the highest quality, however, there were plenty of choices.”

May 5, 2009 by JP Ledermann from Chandler,AZ
Overall Rating: 9

• Room with office space. Free wifi.
• Breakfast was nothing special.

“Great hotel, great location, very good value. Room is perfect for working out of the office.”

Apr 29, 2009 by from West Jordan,UT
Overall Rating: 8

• Extra pillows were available in the closet. Bed was very comfortable.
• Rooms need updating. New paint job, better light and TV's.

“Comfortable beds and pillows. Room is a little tight. Liked separate room from beds and two TV sets.”

Mar 29, 2009 by Laura from Beaverton,OR

• Great breakfast.

“Comfortable, and clean. Staff was friendly.”

Mar 10, 2009 by Grace from Avalon,CA
Overall Rating: 9

• Loved the extra room with TV, fridge & microwave!
• Was not as close to destination as
  I would have liked.

“Was very pleased with this hotel. Also appreciated the time it took for staff to fold towels, felt like we were on a cruise!”

Feb 19, 2009 by LaShonda from Chino,CA
Overall Rating: 7

• Quite, Empty and home like.
• Old needs updated furniture and kitchen.

“Hotel was okay not good for valentines weekend.”

Feb 16, 2009 by Dee from Lancaster,CA
Overall Rating: 9

• The price was great.
• The room was somewhat dated.

“Although the room was somewhat dated, the staff was excellent. And the price was great.”

Oct 31, 2008 by Angie
Overall Rating: 8

• The towells were super fluffy!
• Refrigerator didn't work at first. Had to call maintenance, who told me how to fix it.

“Ok hotel. Beds were very comfy, great pillows.”

Sep 4, 2008 by Rodney from Ontario, CA
Overall Rating: 1
Cleanliness:[2] • Staff:[3] • Location:[2]

• Nothing.
• Laundry room, internet, shower, overall room.

“If you are staying for one night this might be okay. Any longer nights and this is not the hotel to stay at. The rooms are small, and the internet WiFi is slower than anything. If it could be compared to a snail racing a rabbit, the snail would win. The experience I had was awful. Would never stay at this hotel again.”

Jul 10, 2008 by Joua from Sacramento, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great breakfast just like home made!
• None.

“This hotel was very quiet at day/night time. Great tree shades on the poolside and walking distance to restaurants.”

Jul 3, 2008 by Jan from Newman, CA
Overall Rating: 3
Cleanliness:[7] • Staff:[10] • Location:[8]

• Staff was very helpful, friendly and attentive.
• Window air conditioning unit didn't keep room cool.

“I think this motel would be ok for families traveling on a budget. The beds are just ok as far as comfort goes, the decor is pretty hideous and the air conditioning is aimed at the floor where it does nothing, but keep that small area of floor cold. I would definitely not call it upscale in any way, form or fashion. It seemed like a cheap motel to me.”

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Amenities at Country Inn and Suites Ontario, Ontario

120 DC 220 DC 24 Hour Front Desk Air Conditioned Breakfast Coffee Maker in Room Connecting Rooms Continental Breakfast Copy Service Cribs Available Elevators Exercise Gym FEMA Approved Fire Alarm with Light Fitness Center or Spa Free Transportation Golf Grab Bars in Bathroom HSIA FOR LAPTOP IN PUBLIC AREAS Hairdryers Available Handicapped Rooms/Facilities Health Club Heated Pool Hotel Shuttle Ice Machine Indoor Tennis

Iron Ironing Board Jacuzzi Kitchen Laundry Service Laundry/Valet Services Microwave Modem in Room Multilingual Outdoor Pool Outdoor parking at the hotel. Pets Allowed Phone Service Pool Refrigerator Safe Deposit Box Security Features Shops/Commercial Services Smoke Detectors Sofa Bed Sprinklers In Rooms Television with Cable Tennis Vending Machines Wake-up Service Wheel Chair Access

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