Fairmont Hotel Newport Beach

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User Reviews for Fairmont Hotel Newport Beach, Newport Beach

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Oct 6, 2009 by Jenny from Dallas,TX
Overall Rating: 7

• Decent location.
• Mandatory valet is expensive.

“The Fairmont is definitely not a four-star hotel. It feels completely outdated with cavernous low ceilings. Be sure to add $28 to your room rate per day because guests are required to valet their cars - there is no other option.”

Oct 1, 2009 by Dan from Huntington Beach,CA
Overall Rating: 10

• Amazing decor.
• $28 for valet parking.

“Amazing! However, the parking was very disappointing. We spent one night there and paid $28 for parking.”

Sep 22, 2009 by Anne from Trabuco Canyon,CA
Overall Rating: 8

• The bed was great.
• This hotel is not in Newport beach! They are kidding themselves and you with that distinction.

“The hotel was very nice and everything was fine but I selected the cities I wanted to stay in carefully and this was not in the city of Newport beach as stated but rather in the city or Irvine. That was a huge disappointment and I felt cheated.”

Aug 18, 2009 by Briana from Costa Mesa,CA
Overall Rating: 7

• I liked that they addressed me as Mrs.
• Let down

“The valet tricked me and said there was NO self-park. I realized there was self-park for $15, instead of $28 valet when we exited the establishment.The fridge was broken and smelled like rotten cheese. The bathroom fan was broken. Oh and the cobwebs. There was a cocoon growing on the ceiling. There were spider webs in the windows and in the corner and middle area of the ceiling. Ugh...this was our wedding night :( I guess that's what I get for trying to get a deal. I even let the front desk know it was our special night when I had made the reservations. I asked for an extended check-out so we could enjoy the pool and have lunch, but the front desk said my room already had guests for it...I guess another sucker for a yucky room :(”

May 31, 2009 by Myra from Corona,CA
Overall Rating: 7

• Nice lobby, employees dressed in uniforms, rooms were nice.
• Nor very family oriented, super small pool, $28 valet + tip, no poolside café too pricey.

“It was
a great hotel for adults but it was
not family oriented. No activities for children, pool too small for a 4 star hotel. No regular parking available, only valet for all guests. $28 valet parking fee was too pricey and then you still have to tip! All the staff was very friendly and helpful.”

Apr 8, 2009 by Stephanie from Redwood City,CA
Overall Rating: 8

• The comfort of the room was very relaxing.
• The house keeping staff smoked cigarettes in my bathroom!

“When I first arrived the valet was very kind and the room was perfect, the next day however, when I returned from my day of shopping and dining, the room smelled like cigarettes and it got me quite upset. Don't they know I get charged an extra fee for that kind of odor? It had me upset and concerned about the type of employees at this four star hotel. But other than that, I enjoyed the relaxed feeling of the room and the great valet service.”

Mar 12, 2009 by Lisa from California City,CA
Overall Rating: 10

• We
  loved the heated outdoor pool and poolside private cabanas. Despite being a chilly evening in the 50's our son was able to enjoy the pool.
• The mandatory $28 hotel valet parking fee seems high for the area and the breakfast buffet prices were nearly $25 per person.

“The rooms were gorgeous and exceeded all our expectations! The beds were incredibly soft and the rooms were immaculate.”

Mar 11, 2009 by Ruth from Chandler,AZ
Overall Rating: 8

• Clean.
• Forced valet parking and hidden fee.

“Great hotel! Did not like that I had to use valet parking and the extra per day fee for this.”

Feb 18, 2009 by Brian from Saint Michaels,MD
Overall Rating: 10

• Outstanding Service, Very comfortable beds
• Valet-only parking at $28/night

“A truly wonderful hotel. Staff were absolutely superb, always addressing you by name. Room was comfortable with very comfortable bed and linens. Food was very good for hotel restaurant. Close to airport and many good restaurants.”

Sep 28, 2007 by Jeremy from Duluth, GA
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendly staff.
• Valet parking 22 dollars a day.

“Staff was friendly. I thought it was a bit expensive for the room though.”

May 16, 2007 by Yiekia from Moreno Valley, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Excellent customer service and decor.
• The 10 percent room occupancy tax.

“This hotel is beautiful. The rooms are nice sized and the customer service is 1st rate. Everything about this hotel is excellent! I would definitely visit again.”

Aug 3, 2006 by Caleb from Birmingham
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• Extremely attentive staff; very comfortable, well appointed rooms.
• Building has poor infrastructure, pricey valet is mandatory?

“Overall I, my wife and our 7 month-old daughter had a very good experience at the hotel. We were at the hotel for my brother's wedding. Initially finding the hotel was a slight challenge as they only have a tiny, low-lying sign at their entrance. We used the mini-bar fridge to put some stuff in; the fridge knows if you move stuff around and magically charges you for those items. However, the front desk was very nice when we explained we had removed products from the fridge to make room for other stuff, suffering us our ignorance and, by some sort of wizardry, removing the charges from our bill. The only down side of the rooms is that the central A/C for the hotel is old and overworked so that the room temp (which we had set to 60 F) never dropped below probably 75. Incidentally, the hotel A/C units roared all during my brother's wedding in the hotel garden. The staff was very helpful, handing me and my wife some bottled waters as we returned from a job in the neighborhood. Only the valet guys seemed overbearing, but probably only because I felt bad for them--was I supposed to tip these dudes after being fleeced by the hotel for $22 a night? 'Yes, you cheapskate!' says the CEO guy as he uses a $100 bill to light his cigar--which is also made of money. Continuing on. The fitness center had quality, working equipment. The 5-or-so course meal at the wedding reception (held in one of the banquet rooms and catered by the hotel) was seriously the most lavish meal in which I have ever partaken. So maybe their restaurant is good, too. In closing, the hotel experience was a good one. I would stay here again.”

Feb 16, 2006 by David from Covina, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Newly re-decorated rooms are fabulous!
• Still under renovations, so no lobby or pool.

“The staff was wonderful. They offered alternate pool and gym usage at another hotel or 24 hour fitness. The room renovations are gorgeous!”

Feb 16, 2006 by Craig from Henderson, NV
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[6]

• TV 32"LCD, nice linens, bedding.
• Under construction.

“Expect a French experience and staff. If you do not like France then do not stay here. The room was beautiful, just finishing up remodel, the pool and exercise room were under construction and I woke at 8:10 am on Saturday morning to drilling and hammering noises. The bed was sagging on one side but the linens were of high quality. The rooms was decorated very nicely with a 32" flat LCD TV. Shuttle to a 24 hour fitness with a free pass was available, but they did forget to pick me up at a prearranged time. Breakfast was perfect and arrived 20 minutes after ordered, very nice. Valet is $16 per night, reasonable for the area and class of the hotel. If not raised after construction finished. I would enjoy staying here again after it is finished.”

Nov 8, 2005 by William from Temecula, AR
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[8]

• Good grade of coffee in rooms, good quality quantity and variety of toiletries good functioning shower.
• Carpet was older, pillow was lumpy.

“Classy hotel in good location, though the renovations now underway are much needed, and will bring it up to the most discriminating expectations. The French desk attendants were a nice touch.”

Aug 24, 2005 by Gary from Sacramento, CA
Overall Rating: 2
Cleanliness:[10] • Staff:[10] • Location:[7]

• Clean
• When I booked it was rated as 4 star, but was downgraded to 3 by time of stay.

“A 2-3 star trying to be a 4 star. Rooms are clean but dated and worn.”

Aug 4, 2005 by Susan from Henderson, NV
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• The Hotrl Staff was extermely accomidating and friendly
• The airconditioning in our one room was barely adequite

“Excellent We requested an early check in because of the children and they assisted us graciously, fullfilled our request for an adjoining room as well. We could not have been happier with the hotel staff....Thank you”

Aug 3, 2005 by Tom from Indianapolis, IN

“We stayed at the Hyatt, we have never stayed at the Fairmount.”

Aug 3, 2005 by N from Rosemead, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[8]

• Cute room. Has the normal hotel essentials
• Too quiet. Got noise complaints from talking..

“Checked in pretty late (11pm) and did not call in advance. No more double bed rooms were available so was put into a single King-sized bed room with a lounge. Pretty cute. Room kind of smaller than the ones I've stayed in before but nice nonetheless. Hotel is very quiet though so security guard came up to our room to check on a noise complaint (we were talking and watching TV). Parking is $10/night but the guy was nice and didn't charge us (2 cars!). Overall I'd recommend this hotel for short stays. Very close to John Wayne Airport.”

Jul 28, 2005 by Tracy from Glendale, AZ
Overall Rating: 2
Cleanliness:[2] • Staff:[7] • Location:[7]

• It was in the area that I wanted
• It was not up to the 3 star standard that I was used to.

“The room was musty and the bed was extremly hard.The bathroom had an odor about it that was not good. The lobby and dinning area's were beautiful.”

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Amenities at Fairmont Hotel Newport Beach, Newport Beach

24 Hour Front Desk AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Beach Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Golf Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Tennis VIP Rooms/Services

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