Radisson Hotel Schaumburg

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User Reviews for Radisson Hotel Schaumburg, Schaumburg

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Oct 26, 2009 by Gene from Cahokia,IL
Overall Rating: 10

• It had a select comfort bed.
• Didn't have a complimentary breakfast available.

“Great hotel with a real nice room for a very good price - I'll probably stay there again.”

Mar 15, 2009 by Natasha from Maywood,IL
Overall Rating: 2

• The staff was responsive to my requests.
• The heat was not operative in my room and it was below 20 degrees outside. There was a cockroach in the shower.

“This hotel was okay - however my first room was very cold - when I turned on the heat it blew out cold air for over a half hour. The front desk was apologetic and explained that it takes at least 20 minutes to warm up because of cold pipes. After an hour I was moved to a new room - which was warmer. However, in this room I found a cockroach in the bathtub. It was past midnight at this point and I was too exhausted to complain.”

Sep 4, 2008 by Al from Eagan, MN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Price vs. comfort, customer service.
• Waiting for check in.

“Good experience, would like to stay again in future.”

Sep 4, 2008 by Mohammad
Overall Rating: 9

“This Hotel was good for us, our grand childern where happy.”

Sep 1, 2008 by Stacy from Kalamazoo, MI
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[9]

• Sleep number beds.
• Tiny bath tub.

“This is a nice hotel, but we were expecting a lot more considering it's in the same class as Doubletree hotels. I would in no way say they are even remotely comparable hotels. The first room we were put in had a 5 foot brick wall obscuring our view from the sliding glass doors. We were moved to a different room which was better in that respect but still, just a 2 star level room. The bathroom was very small with little counter space and a tiny bath tub. The hotel doesn't offer a continental breakfast, you have to order from the hotel restaurant which, as is the norm for hotel restaurants, was quite expensive. All in all, we were under whelmed considering the night before we stayed in a Holiday Inn Express (which is a 2 star) that was much more impressive.”

Jul 26, 2008 by Pam from Delaware, OH
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was very accommodating and helpful.
• The room was very small.

“A comfortable hotel with terrific staff.”

Jul 23, 2008 by Kevin from Louisville, KY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• I liked the hotel's restaurant and the public areas the best.
• The air conditioning/heater was very old.

“Overall, good visit for the money.”

Jul 23, 2008 by Beth from Tampa, FL
Overall Rating: 2
Cleanliness:[1] • Staff:[10] • Location:[9]

• Front desk staff was awesome!
• Carpet in room was dirty, made me feel poor.

“I could not have had a worse experience in a hotel where I thought the star rating was high. Carpet was dirty and smelled, room service tray on our hall not picked up for 48 hours until we called, housekeeping stole something out of cosmetic kit - I disliked going to my room each of the four nights I was there. The worst!”

Jul 18, 2008 by Lee from Chevy Chase, MD
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[6]

• Nice staff, good bed.
• Toilet in bathroom had been very poorly repaired with caulking; rather unsightly.

“Hotel is located on a major road in the area - nowhere to walk. Nice pool and exercise area. Did not try the food. Other than the poorly repaired toilet and the lack of any cable channels, the hotel was quite nice.”

Jul 16, 2008 by Mike from Lexington, KY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• King sized sleep number bed.
• Only stayed there one night. No negatives.

“Clean, staff helpful, met my expectations for the star level.”

Jun 30, 2008 by Jess from Ramsey, IL
Overall Rating: 4
Cleanliness:[2] • Staff:[1] • Location:[5]

• Sleep number beds.
• The fitness center! Most of the equipments were broken.

“Upon check in there was no luggage cart, I was staying for 4 days and had a lot of luggage, I manually made three trips. Next I was using the filthy fitness center at 5 am and a hotel employee came in and turned down the TV because he said it woke up a customer, and what was I? The reason I used the fitness center so early was that most of the equipment is broken so you would have to take your turn with other guests. The ice maker on the third floor did not work three out of the four times I tried to use it.”

May 28, 2008 by Beth from Seymour, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• The hotel was very attractive and clean.
• It catered more to the business traveler than to the family.

“The hotel was attractive and clean. The staff was friendly. I was sorry to see breakfast was not included nor was there a computer for the guests to use themselves. I think it caters more to the business travelers as they were provided breakfast and most have laptops with little need of computer access. Pool was outdoors and closed. If in the area again I would probably choose a more family friendly hotel that would include breakfast and some activities for the family of some sort.”

May 27, 2008 by Susan E. from Sacramento, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[7]

• Service.
• Room, pictures were crocked, bath tub leaked, no amenities (fridge).

“I will not recommend any traveler for more than a 1 night stay.”

May 22, 2008 by Altheda W. from Homewood, IL
Overall Rating: 3
Cleanliness:[1] • Staff:[3] • Location:[7]

• The location was good. Close to lots of stores.
• The service.

“I arrived after 10:00 pm and left to pick up my husband from O'Hare Airport at 11:00. His flight was delayed and when we arrived we noticed the toilet was filthy (the upper inside of the bowl was disgusting) so we asked if we could have our room changed. My husband called back and asked if someone could clean the toilet. We were then given a room on the 4th floor with two full beds which meant the bed was uncomfortable and tight for two adults to sleep in.”

Apr 28, 2008 by Brian from Dexter, MI
Overall Rating: 4
Cleanliness:[5] • Staff:[1] • Location:[7]

• They stuck me near a very noisy elevator.

“An older, noisy hotel, fairly well located in Schaumburg. I request a non-smoking room and a king bed. The man said some odd things right off the bat. Nice attitude. After I checked in, my room was located near the elevator which was very, very noisy all day and night. Also, this hotel has the old style A/C units sticking out of the wall. There is no setting to run the fan constantly, so the thing kicks on and off noisily all night. Between that and the noisy elevator, it was not the most restful place. My room had a small terrace, which was nice since it is early spring and there were some pleasant weather days while I was there. But there is no screen on the doorwall, so I couldn't keep that open without inviting in bugs. The staff was apathetic at best. Housekeeping knocked on my door twice before 10 am on the day I was scheduled to check out. Annoying. On the plus side: it had the Sleep Number bed, if you like that sort of thing. It's certainly better than the standard hotel bed, that's for sure.”

Apr 26, 2008 by Lynne from Pittsburgh, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[10]

• Can't.
• It was like staying at an old holiday inn.

“Small rooms, old tub with non skid strips peeling off, old bedding and carpet. Would never recommend.”

Apr 20, 2008 by Paul G. from Poynette, WI
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[5]

• Nothing.
• Old, beds needed replaced, pillows terrible, not clean.

“I would not recommend this Hotel to anyone with business travel experience. It is in need of updating in almost every aspect.”

Apr 19, 2008 by Paul from Montezuma, IA
Overall Rating: 4
Cleanliness:[6] • Staff:[5] • Location:[7]

• Lobby was nice.
• Heating and Air Conditioning old and not working well.

“This hotel is an older hotel from the 70s and has had many coats of paint, but no major remodeling. The hotel is not what I expected from a 4 star rating, nor would I stay again.”

Apr 16, 2008 by Amy from Carpentersville, IL
Overall Rating: 2
Cleanliness:[3] • Staff:[4] • Location:[4]

• Close by.
• Seemed very cheap and dirty.

“Would not stay in this hotel again.”

Mar 31, 2008 by Julie from De Forest, WI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Sleep number bed.
• Outdoor pool in March.

“Staff was very helpful, room was clean and comfortable. Disappointed that it had an outdoor pool.”

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Amenities at Radisson Hotel Schaumburg, Schaumburg

24 Hour Front Desk Air Conditioned Bar/Lounge onsite Brailled Elevators Bus Parking Charge for rollaway. Coffee Maker in Room Complimentary breakfast not included in all rates. Connecting Rooms Copy Service Cribs Available Elevators Exercise Gym Express Checkout FEMA Approved Fire Alarm with Light Fitness Center or Spa Free Newspaper Golf Grab Bars in Bathroom HSIA FOR LAPTOP IN PUBLIC AREAS Hairdryers Available Handicapped Rooms/Facilities Health Club Housekeeping - daily In Room Movies Indoor Tennis

Iron Ironing Board Jacuzzi Laundry/Valet Services Microwave Modem in Room Multilingual Outdoor Pool Outdoor Tennis Outdoor parking at the hotel. Recreational Vehicle Parking Refrigerator Restaurant Room Service Security Features Shopping Mall Shops/Commercial Services Smoke Detectors Sprinklers In Rooms TRANSLATOR SERVICE Television with Cable Tennis Terrace VCR rental at hotel. Video Game Player WIRELESS INTERNET CONNECTION IN PUBLIC AREAS Wheel Chair Access

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