Country Inn and Suites by Carlson Tucson

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User Reviews for Country Inn and Suites by Carlson Tucson, Tucson

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Oct 21, 2009 by Richard from Mission Viejo,CA
Overall Rating: 2

• The location was convenient.
• Felt like a bate and switch situation.

“I guess it was my ignorance that by selecting a "Suites" Hotel that I would be assigned a "Suite" Instead of a alleged Queen in a closet. It was not satisfactory and I was charged $20 per night additional to get a Suite. I think that this brought the cost to exceed the
rate.”

Aug 19, 2009 by Mary from Arlington,MD
Overall Rating: 5

• Great location and some good staff.
• Rather shabby, not that clean, some cranky staff.

“This well located hotel needs refurbishing and deep cleaning. Some staff need an attitude adjustment of sorts. Too bad management can't be improved a little. Shuttle service was not available when I needed a ride from the airport, which was a fairly large inconvenience that cost more than the night's lodging.”

May 27, 2009 by Carmen from Mexico,AZ
Overall Rating: 5

• The service was OK.
• The bathroom didn't work well, the eggs in the breakfast were bad and the internet wireless didn't work.

“Not recommended to stay for few days only for a day its not very nice.”

May 16, 2009 by Cathy from Willcox,AZ
Overall Rating: 5

• Unfriendly staff- family there due to unexpected emergence hospital stay of family member.

“The check in staff was rude and very unhelpful. Conveniently located to shopping areas.”

May 11, 2009 by Maria from Sun City West,AZ
Overall Rating: 7

• Breakfast/excellent staff on breakfast shift.
• Dirty elevator/noisy AC.

“Affordable with priceline. Overall no major complaints for the dollar.”

Jan 22, 2009 by Sammie from Safford,AZ
Overall Rating: 7

• Room was clean and breakfast was better then I expected!
• Hot tub had too many chemicals, bleached my shorts and burned my eyes. Staff at front desk was slow to check in.

“This hotel was overall a nice place to stay. The rooms are very clean. The man at the front desk was very slow and unable to multitask resulting in a long line. Lobby and dinning area were very nice. The breakfast was very impressive.”

Dec 9, 2008 by Tina from Tucson,AZ
Overall Rating: 10

• Their breakfast hours are great, 6am to 10 am.

“I stay at this hotel every time I'm in town. The rooms are comfortable, the staff is friendly, there are plenty of restaurants, fast food or dine in, and shopping within walking distance. I would recommend this hotel for either a one night stay or an extended stay.”

Nov 9, 2008 by Gilberto from Hermosillo,AZ
Overall Rating: 8

• It's enough.
• This time was cleaner but it need smell beter.

“Good.”

Oct 8, 2008 by Carol
Overall Rating: 8

• Nice location.
• Old, needs updating.

“This room was adequate but the rooms need to be updated. Clean and basic. Nice staff and location is safe.
”

Oct 7, 2008 by Deborah
Overall Rating: 4

• The location.
• It was full of bugs on lights outside and a few inside. Air-conditioning didn't work in first room.

“I would not recommend this hotel at this time. If they cleaned up the garbage in the common area, which was there for two days, got rid of the disgusting bugs on the lights and in the room, had the air-conditioning in the bedroom, instead of the suite at the entrance and provided customer service training to the day clerk on who didn't look up or smile, I may be able to recommend it. It didn't seem clean!”

Sep 18, 2008 by Sandra
Overall Rating: 8

• Nice pool.
• Door keys were unpredictable.

“Good value for price.”

Sep 15, 2008 by Susan
Overall Rating: 8

• Great location. Some of the staff was very pleasant and helpful (not all). Good breakfast. Quiet room.
• Bathroom could have been cleaner. Some staff could have been more hospitable. Maid service was uneven.

“This hotel is in a great location and has delightful pool facilities. The rooms are quiet and pleasant, although the maid service is not always top notch. The breakfast self-service buffet is pretty good, all considered, although the staff can be very inhospitable. Public areas are clean. Overall, you'll like this place and I believe it's a good value.”

Sep 10, 2008 by Lenny from Phoenix, AZ
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• Great staff, tasty hot breakfast, awesome pool & Jacuzzi.
• Door lock did not work well to unlock.

“Great economy hotel.”

Aug 9, 2008 by Jennifer from Tucson, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Appearance, the rooms, refrigerator, etc.
• The other stays I had a flat screen TV in bedroom. This time I just had a little TV on a stand.

“Conveniently located, pet friendly, nice appearance, friendly staff. and comfortable. Has breakfast bar but I do not eat breakfast but nice for others.”

Jul 30, 2008 by Cynthia from Naco, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Location was good, the double room was pretty.
• The second room/living room area did not have its own air conditioning.

“The personnel did not comply with my needs as to having the rooms adjoining and on the first floor.”

Jul 10, 2008 by Artise from Phoenix, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The closeness to Restaurants and stores and Downtown Tucsons.
• The bath tub was way too small for an older person and not roomy enough.

“All and all the hotel it really fitted my needs and accommodated my mother by giving her a downstairs room and staff was helpful and friendly.”

Jul 9, 2008 by Franklin from Kona, HI
Overall Rating: 4
Cleanliness:[5] • Staff:[4] • Location:[6]

• Easy parking.
• Seedy, run down.

“Price was ok. Breakfast was cold, gooey, and unpleasant.”

Jul 3, 2008 by Ken from Denver, CO
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[7]

• Hotel was well managed and maintained. Staff was friendly and helpful. Excellent value!
• Air conditioning was rather loud.

“Hotel was well managed and maintained. Staff was courteous and helpful. Although the hotel was rather old, the room and grounds were clean. Only two negatives: 1) when asked if they had hair spray, they didn't; and 2) air conditioner was rather loud. Overall, an excellent value!”

Jun 9, 2008 by Barbara from Fort Worth, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• We had a two room suite which provided us with an alternative to sitting on beds all the time.
• The continental breakfast was not much.

“When we arrived they had assigned us two rooms on the third floor. I explained that I had my 87 year old mother and asked if it was possible to change to the 1st floor. This was done with out any problem at all. Everyone was courteous and overall everything was well maintained.”

Jun 9, 2008 by Vicki from Abilene, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[6]

• Pool and gold were very nice. Breakfast was great.
• Day staff were not friendly.

“I would stay at this hotel again. Pool was excellent. Putting green golf was a nice touch. Breakfast was good. Great free BBQ on Tuesday nights at the pool. Location is not so good, but safe.”

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Amenities at Country Inn and Suites by Carlson Tucson, Tucson

24 Hour Front Desk Air Conditioned Brailled Elevators Breakfast Bus Parking Business Center Coffee Maker in Room Conference Facilities Connecting Rooms Continental Breakfast Copy Service Courtyard Cribs Available Driving Range Elevators Fire Alarm with Light Free Newspaper Free Transportation Golf Grab Bars in Bathroom Hairdryers Available Handicapped Rooms/Facilities Heated Pool Hotel Shuttle Housekeeping - daily Ice Machine In Room Complimentary High Speed Internet Access In Room Movies Indoor Tennis Iron

Ironing Board Jacuzzi Kitchen Kitchenette Laundry Service Laundry/Valet Services Meal Plan - Continental Microwave Modem in Room Night Club Outdoor Pool Outdoor parking at the hotel. Pets Allowed Phone Service Public Address System Ramp Access to Buildings Recreational Vehicle Parking Refrigerator Restaurant Rollaway Beds Safe Deposit Box Shops/Commercial Services Smoke Detectors Sofa Bed Television with Cable Tennis Truck Parking Vending Machines Wake-up Service Wheel Chair Access

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