Four Points Sheraton Pleasanton

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User Reviews for Four Points Sheraton Pleasanton, Pleasanton

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Aug 17, 2009 by Melinda from Fresno,CA
Overall Rating: 10

• nice garden like grounds with flowing water; also lots of pillows on beds and lots of mirrors in room
• bathroom lighting (only one level-too bright) & bathroom door (self-closing)

“staff was exceptionally friendly”

Jun 27, 2009 by Todd from Franklin,TN
Overall Rating: 9

• Cleanliness, openness.

“This hotel is nice, clean, spacious, and has beautiful grounds. The staff was very nice, and the beds very comfortable. We are very pleased.”

May 13, 2009 by Bob from Terra Bella,CA
Overall Rating: 10

• All the little stuff coffee, shampoo, lotion, nice soft towels.
• The only thing
  I could ask for would be a bigger TV.

“I have stayed here several times and have never had a problem. Staff is very friendly, rooms are excellent and location is close to most anything you might want to do or see.”

Apr 28, 2009 by Mark from Aliso Viejo,CA
Overall Rating: 10

• The spa is hot! Not tepid or lukewarm, hot!
• There was nothing I didn't like.

“This is my favorite hotel to stay at. Comfortable, quiet, it gives me everything I want in a hotel and none of the things I don't want. The gym is nice, I love the treadmills with TVs with headphone jacks so you are not stuck watching someone else's program while you get in a little aerobic workout. I got to use the spa this time, and it was marvelous! Actual hot water in the hot tub. Felt great. I went back to my room and dried off and went to bed very relaxed.”

Apr 13, 2009 by Shelley from Cathedral City,CA
Overall Rating: 10

• Loved the restaurant/lounge great pizza!
• Nothing noted.

“Great location for what we were there for. Staff was very friendly from front desk, restaurant, to housekeeping.”

Mar 27, 2009 by Shannon from Modesto,CA
Overall Rating: 10

• Very clean.

“Staff was friendly and room was clean and inviting.”

Mar 11, 2009 by Rebecca from Lower Lake,CA
Overall Rating: 10

• The room was large,
  quiet and comfortable. I was alone and I felt very safe.
• No elevator.

“This is one of the best hotels I have stayed in and I travel. Not luxury but very clean, quiet and comfortable and easy to park and get around. No elevator though, so be prepared to haul your luggage up stairs.”

Jan 3, 2009 by Don from Las Vegas,NV
Overall Rating: 10

• The room was well appointed and had lots of little extras.
• A little hard to find and access was a bit of a problem.

“Quite pretty and classy in this price range,especially.”

Dec 17, 2008 by Mark from Aliso Veijo,CA
Overall Rating: 10

• Quiet and warm. Thermostat works well.

“For a quiet romantic getaway, this has been excellent. No distractions at all, lovely garden to walk in, just really what was needed.”

Sep 2, 2008 by Smoking from Rodeo, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Money starved.
• Why don't they tell you they charge you for smoking.

“They charged me 3 times for smoking without telling me. I only had candles so excuse me, I am taking this further as I am a very good customer and spend lots of time and money here but I guess they need more.”

Aug 19, 2008 by Christine from Walnut Creek, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• The Faz restaurant was absolutely amazing.
• The restaurant was a bit pricey.

“This hotel was absolutely amazing, especially for the price. I will definitely be coming back to this hotel. It had a resort feel for a motel price.”

Jul 24, 2008 by Sara from Rancho Cordova, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful linen.
• The toilet in our room overflowed from the top after 1 flush, we had to change rooms.

“Other than the toilet situation, it was great because they were able to move us to another great room. Love that it has a home feel to it with the linens and not the normal flower used looking decor.”

Jul 9, 2008 by Jim from Pocatello, ID
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Beautiful hotel and grounds.
• Bath room sink was leaking.

“My stay at the Four Points was an excellent choice. The staff was friendly and helpful and the hotel was spectacular.”

Jul 9, 2008 by Lori from Placerville, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Beautiful grounds.
• No elevator.

“Rooms were spacious and grounds were beautiful. We only stayed 1 night but if we had stayed longer it would have been nice to sit at one of the many outside tables and relax and enjoy the surroundings.”

Jul 3, 2008 by Stephen from Arlington, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• There was a problem with the billing that the staff resolved in a constructive way.
• There could be a second terminal for checking messages, with only one available there was a long wait.

“Large rooms, very nice garden, pleasant restaurant. If I had a reason to return to this area, business or pleasure, I would make this my first choice.”

Jun 16, 2008 by Jim from Lincoln, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[3] • Location:[9]

• Good location for our needs in area.
• Desk clerk was sick, should not have been working.

“2nd stay. Both times satisfied. Most likely will return.”

May 15, 2008 by Kimberly from Watsonville, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• The rooms have an outside balcony and are attractive.
• The carpet was a bit musty and should be replaced.

“The staff was attentive and friendly. The room was modern and well furnished. The beds were comfortable. I liked the fact that you could order homemade pie and local beer. I also liked the TV channels and the fact that you could order the latest movies. I only wish that they had internet service. But it was a great stay overall!”

May 13, 2008 by Maureen from Angels Camp, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[4] • Location:[9]

• Location was good.
• No elevator and I were on second floor.

“Good location.”

May 10, 2008 by Mimi from Fremont, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[8]

• Rooms very spacious nice balcony-best rooms size wise and comfort.
• Staff at front desk a little cold-other staff nice.

“Loved the rooms! They were large and comfy. Peaceful and big deck balconies very homey and private. Buildings separate from main office.”

May 7, 2008 by Norma from Clovis, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The bed was very comfortable, nice towels and free bottled water.
• No elevator.

“Very nice hotel to stay at but a little traffic noise because we had a room next to main street.”

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Amenities at Four Points Sheraton Pleasanton, Pleasanton

24 Hour Front Desk Bar/Lounge Coffee Maker in Room Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Room Service Television with Cable

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