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Masters Inn-Jacksonville Jtb 2-star

4940 Mustang Road, Jacksonville, FL

Masters Inn Jacksonville-J Turner Butler Blvd is conveniently located in the center of Jacksonville's business district.[more]

  • Amenity Highlights — Free Parking, 24 Hour Front Desk, Handicapped Rooms/Facilities, AM/FM Alarm Clock, Free Local Telephone Calls
  • Average User Rating: 5.5 [rate it]
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Photos of Masters Inn-Jacksonville Jtb, Jacksonville

User Reviews for Masters Inn-Jacksonville Jtb, Jacksonville

Average User Rating: 5.5
Overall user rating
Cleanliness:[5.5] • Staff:[5.5] • Location:[7.0]
Based on 14 user ratings

Jul 23, 2008 by Evelyn from Opelousas, LA
Overall Rating: 2 Overall user rating
Cleanliness:[4] • Staff:[2] • Location:[8]

  • The location and there are microwaves and refrigerators in some rooms.
  • Too small, no coffee pot, AC burned, had to move to lower quality room in middle of night.

“My experience at this hotel was very uncomfortable. The room was extremely small, even for one person. There was no coffee pot in the room so I asked for one. I was told all hotels are moving away from having pots in the room and I could have coffee in the lobby who wants to get dressed to have coffee? The AC was very loud so I turned it off. In the middle of the night it came on with the smell of something burning. I had to be moved to another room at 1:30am. After getting there I realized there was no refrigerator and microwave as in the other room so my food spoiled. The only good thing about that hotel was the fridge and microwave.”

Jul 10, 2008 by Randy from Antioch, TN
Overall Rating: 5 Overall user rating
Cleanliness:[6] • Staff:[9] • Location:[8]

  • The cost.
  • Carpet needed cleaning.

“This hotel could be a lot better with some updating and removal of extremely unflattering mirrors over the headboard area.”

Apr 17, 2008 by Jen from Blackshear, GA
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Great location, friendly staff.
  • Needs some remodeling.

“The hotel was in a good location, close to malls and the beaches. Good, helpful, and friendly staff. Nice large rooms. Could use a little remodeling or updating. I would use this hotel again for a weekend stay.”

Apr 4, 2008 by Amber from Jacksonville, FL
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[5] • Location:[8]

  • Hotel is nestled nicely among other larger hotels and restaurants, entertainment venues.
  • Under construction.

“The hotel is what I expected to get.”

Mar 20, 2008 by Demal from Charrleston, SC
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[3] • Location:[6]

  • Was convenient to my work location.
  • Continental breakfast horrible.

“Rooms very small and almost institutional felt like I was in a cross of jail cell and a dorm room.”

Mar 28, 2007 by Suzanne from Moores Hill, IN
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[1] • Location:[5]

  • Very disappointed.
  • Experience was not at all what we expected.

“First of all the price that we got was cheaper than we paid when we got there. We were told it would be 39.95 and they charged us 59.95 plus tax. I have an ill sister there and we were there for her. I was very upset with the whole thing.”

Sep 30, 2006 by Fran from Phila.
Overall Rating: 4 Overall user rating
Cleanliness:[3] • Staff:[5] • Location:[5]

  • Pleasant and helpful staff.
  • Dairy entranceway, hair on sheets, foul odor from bathroom sinks.

“The expanded continental breakfast consist of only the following: bagel, muffin, coffee, tea and orange aid. The menu was the same everyday. I changed rooms because of the sink odors. Positive: A good price for a hotel.”

Amenities at Masters Inn-Jacksonville Jtb, Jacksonville

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Free Local Telephone Calls
  • Free Parking
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Television with Cable
Hotel Representatives:

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