Radisson Hotel New London

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User Reviews for Radisson Hotel New London, New London

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Jan 27, 2010 by Mike from Odenton,MD
Overall Rating: 5

• Free Internet.
• A little dirty. Outdated.

“The hotel is a little old. Needs new TV's. Pool looks a little dirty. Fitness room is small. Room was cold. Sink was leaking. Party going on in rooms next door. Good internet service. Ice machine's didn't work.”

Jan 5, 2010 by Charles from Springfield,MA
Overall Rating: 9

• Front desk service quality was great!

“Great stay. Clean. Great service quality from the staff.”

Nov 25, 2009 by Robert from Somerset,MA
Overall Rating: 9

• Rooms were excellent, the breakfast was delicious and staff was helpful, courteous and friendly.
• There is nothing I did not like.

“Excellent room and bed. Very clean and well kept facility. Breakfast was outstanding! I would definitely go back as well as recommend it to my friends. I am hoping to book as many as 4 or 5 rooms sometime in Feb or March.”

Nov 19, 2009 by Debby from Carmel,NY
Overall Rating: 9

• The hotel staff was friendly and attentive.
• The beds were not comfortable.

“Worth the price, close to the casino. The staff was cheerful and attentive. Rooms were clean.”

Oct 31, 2009 by Rhoda from Seattle,WA
Overall Rating: 4

• Room size was good, they don't charge for parking.
• Non smoking room had ashtrays and associated stench.

“Tired space and not great restaurant.”

Oct 21, 2009 by Nancy from Manheim,PA
Overall Rating: 10

• Warm pool water.
• Breakfast buffet just OK.

“Very comfortable beds, pillows, and setting.”

Oct 6, 2009 by Scott from Wallkill,NY
Overall Rating: 8

• I enjoyed the bar being right down stairs, and the nice bartenders!

“Overall not a bad hotel, the area was not the best nieghborhood, but in the hotel one felt safe and at home!”

Oct 6, 2009 by Dakarai from New York,NY
Overall Rating: 4

• Sleep number bed.
• Was rushed out of room at 11 am despite 12 noon on confirmation.

“Waited at check in for several minutes while there was plenty staff. Awful service! Room was noisy due to elevators, vending machine and poorly insulated windows (could hear trains, planes, automobiles and boats from room)!”

Sep 10, 2009 by Lynda from Holliston,MA
Overall Rating: 9

• Clean, comfortable bed, and the location.
• Pool did not look clean enough to use.

“I would stay there again.”

Aug 31, 2009 by Newton from Chicago,IL
Overall Rating: 9

• Very nice.
• No breakfast complimentary.

“Very good.”

Aug 18, 2009 by Phil from Sunnyvale,CA
Overall Rating: 7

• The main front desk staff person was very friendly and helpful.

“The room was quite fine. Excellent bed - mattress (the sleep-number"model) and linen were top quality and the room decor was very appealing. The immediately lobby area and restaurant were attractive and tastefully decorated, and provided amenities including sofa and armchairs, TV and free PC with Internet access. By contrast the condition of the carpeting and hallways on the guest room floors seemed rather dilapidated. The hotel exterior is plain brick and institutional-looking, and the area is somewhat rundown. The staff we encountered were a mixed bag - one extremely friendly and helpful desk clerk and another who was somewhat indifferent. The restaurant breakfast was quite acceptable. This hotel is fine as long as you are planning to be there just for sleeping, and expect to be spending most of your time elsewhere in the area.”

Aug 11, 2009 by Jane from Rutherfordton,NC
Overall Rating: 5

• Location.
• Horribly uncomfortable bed.

“Routine maintenance of elevator at night should be planned better, this caused terrible fumes that made it to all upper hallways. Desk staff was courteous but not very efficient.”

Jul 24, 2009 by Suze from Colorado Springs,CO
Overall Rating: 10

• The room was spacious and comfortable.
• The restaurant staff was lacking.

“The Radisson in New London was a perfect location. It was easy to get to, 5 minutes from Connecticut College where my conference was, within walking distance of the local restaurants, and close enough to Groton and Mystic for quick visits. The staff was courteous and friendly, and were quick to fix a small problem with my room. They were surprisingly ignorant about the local Post Office right across the street, and sent me quite out of my way, but I suppose that was a minor inconvenience. The room itself was very comfortable, with a Sleep Number bed and fresh smelling linens. The bath was clean and the shampoos and soaps were very nice. The restaurant had surprisingly good food, but the service was very uneven. A couple arriving 20 minutes after me received their order at the some time as I did. All in all, I highly recommend this hotel.”

Jul 24, 2009 by Paul from Duanesburg,PA
Overall Rating: 3

• The bathroom had hair in the bath tub and around the toilet.

“It was a disappointing stay. We did not use the bath/shower because of the hair. We mentioned it to the front desk after the first night, but nothing was done. There was supposed to be an iron in the room, but there wasn't.”

Jul 1, 2009 by Chris from Danvers,MA
Overall Rating: 8

• Sleep number beds.

“Good rooms and friendly staff.”

Jun 19, 2009 by Michelle from Ballston Lake,NY
Overall Rating: 9

• Hotel staff was more then accommodating and friendly.
• Did not like the sleep number bed and no fan in bathroom.

“Food was good service and accommodation excellent. Pool closed at 10 pm would of been nice if open a little later for adults. Over all very pleased.”

May 22, 2009 by Bob from Cookeville,TN
Overall Rating: 10

• Well located, free high speed internet and great staff.

“Clean and very pleasant room and lobby. Cheerful staff and easy access to ferry boat launch and train station.”

May 18, 2009 by Brett from Brunswick,GA
Overall Rating: 4

• Hotel staff was friendly and willing to answer any questions that we had about the area.
• Over all condition of the hotel was run down, and lack maintance of rooms and pool.

“The hotel was in need of the typical routine maintence. Giving the over all feel of the hotel of being run down. The wall paper was peeling through out the hotel the marble in the room was falling off the wall. The pool was dirty enough to keep us out of it, looking like it hadn't been cleaned in a year or so. And the elevator gave us a uneasy feeling at best, it shook popped and was getting caught on the sides when going up or down. The inspection card said that it wasn't due for another year, so its kinda scary to think that no one is going to check it out for that long if its already acting up.”

Apr 22, 2009 by Barbara from Old Orchard Beach,ME
Overall Rating: 6

• We were only there for a short overnight trip the room was quite spacious and comfortable for our families needs.
• The mats with black mold in the pool.

“This hotel was fine for our needs. We did not arrive until 8 pm at night and left early the next morning. The pool area had black mold in the mats, but my kids seemed to have a good time had to ask for pool towels, but the were brought to us promptly. The room itself was spacious with 2 double beds and plenty of room for the cot which we needed. The staff was friendly.”

Apr 16, 2009 by Brandy from Virginia Beach,VA
Overall Rating: 7

• Internet service.
• Front desk staff.

“The hotel was really nice. I am happy I stayed there.”

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Amenities at Radisson Hotel New London, New London

24 Hour Front Desk Air Conditioned Bar/Lounge onsite Brailled Elevators Bus Parking Charge for rollaway. Coffee Maker in Room Complimentary breakfast not included in all rates. Connecting Rooms Copy Service Cribs Available Elevators Exercise Gym Express Checkout FEMA Approved Fire Alarm with Light Fitness Center or Spa Free Newspaper Grab Bars in Bathroom HSIA FOR LAPTOP IN PUBLIC AREAS Hairdryers Available Handicapped Rooms/Facilities Health Club

Heated Pool Housekeeping - daily In Room Movies Indoor Pool Iron Ironing Board Laundry/Valet Services Microwave available on request Modem in Room Multilingual Outdoor parking at the hotel. Public Address System Recreational Vehicle Parking Refrigerator available on request Restaurant Room Service Security Features Shops/Commercial Services Smoke Detectors Sofa Bed Sprinklers In Rooms Television with Cable Wheel Chair Access

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