Radisson Hotel New London [New London, CT]- Hotel Reviews - MyTravelGuide.com


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Radisson Hotel New London 3-star

35 Governor Winthrop Boulevard, New London, CT

Located just outside of Mystic, Connecticut, the Radisson Hotel New London offers an ideal location for both business and leisure travelers.[more]

  • Amenity Highlights — Indoor Pool, Fitness Center or Spa, 24 Hour Front Desk, Restaurant, Cribs Available
  • Average User Rating: 7.0 [rate it]
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User Reviews for Radisson Hotel New London, New London

Average User Rating: 7.0
Overall user rating
Cleanliness:[7.5] • Staff:[7.5] • Location:[7.5]
Based on 912 user ratings

Oct 31, 2009 by Rhoda from Seattle,WA
Overall Rating: 4 Overall user rating

  • Room size was good, they don't charge for parking.
  • Non smoking room had ashtrays and associated stench.

“Tired space and not great restaurant.”

Oct 21, 2009 by Nancy from Manheim,PA
Overall Rating: 10 Overall user rating

  • Warm pool water.
  • Breakfast buffet just OK.

“Very comfortable beds, pillows, and setting.”

Oct 6, 2009 by Scott from Wallkill,NY
Overall Rating: 8 Overall user rating

  • I enjoyed the bar being right down stairs, and the nice bartenders!

“Overall not a bad hotel, the area was not the best nieghborhood, but in the hotel one felt safe and at home!”

Oct 6, 2009 by Dakarai from New York,NY
Overall Rating: 4 Overall user rating

  • Sleep number bed.
  • Was rushed out of room at 11 am despite 12 noon on confirmation.

“Waited at check in for several minutes while there was plenty staff. Awful service! Room was noisy due to elevators, vending machine and poorly insulated windows (could hear trains, planes, automobiles and boats from room)!”

Sep 10, 2009 by Lynda from Holliston,MA
Overall Rating: 9 Overall user rating

  • Clean, comfortable bed, and the location.
  • Pool did not look clean enough to use.

“I would stay there again.”

Aug 31, 2009 by Newton from Chicago,IL
Overall Rating: 9 Overall user rating

  • Very nice.
  • No breakfast complimentary.

“Very good.”

Aug 18, 2009 by Phil from Sunnyvale,CA
Overall Rating: 7 Overall user rating

  • The main front desk staff person was very friendly and helpful.

“The room was quite fine. Excellent bed - mattress (the sleep-number"model) and linen were top quality and the room decor was very appealing. The immediately lobby area and restaurant were attractive and tastefully decorated, and provided amenities including sofa and armchairs, TV and free PC with Internet access. By contrast the condition of the carpeting and hallways on the guest room floors seemed rather dilapidated. The hotel exterior is plain brick and institutional-looking, and the area is somewhat rundown. The staff we encountered were a mixed bag - one extremely friendly and helpful desk clerk and another who was somewhat indifferent. The restaurant breakfast was quite acceptable. This hotel is fine as long as you are planning to be there just for sleeping, and expect to be spending most of your time elsewhere in the area.”

Jul 24, 2009 by Suze from Colorado Springs,CO
Overall Rating: 10 Overall user rating

  • The room was spacious and comfortable.
  • The restaurant staff was lacking.

“The Radisson in New London was a perfect location. It was easy to get to, 5 minutes from Connecticut College where my conference was, within walking distance of the local restaurants, and close enough to Groton and Mystic for quick visits. The staff was courteous and friendly, and were quick to fix a small problem with my room. They were surprisingly ignorant about the local Post Office right across the street, and sent me quite out of my way, but I suppose that was a minor inconvenience. The room itself was very comfortable, with a Sleep Number bed and fresh smelling linens. The bath was clean and the shampoos and soaps were very nice. The restaurant had surprisingly good food, but the service was very uneven. A couple arriving 20 minutes after me received their order at the some time as I did. All in all, I highly recommend this hotel.”

Jul 24, 2009 by Paul from Duanesburg,PA
Overall Rating: 3 Overall user rating

  • The bathroom had hair in the bath tub and around the toilet.

“It was a disappointing stay. We did not use the bath/shower because of the hair. We mentioned it to the front desk after the first night, but nothing was done. There was supposed to be an iron in the room, but there wasn't.”

Jul 1, 2009 by Chris from Danvers,MA
Overall Rating: 8 Overall user rating

  • Sleep number beds.

“Good rooms and friendly staff.”

Jun 19, 2009 by Michelle from Ballston Lake,NY
Overall Rating: 9 Overall user rating

  • Hotel staff was more then accommodating and friendly.
  • Did not like the sleep number bed and no fan in bathroom.

“Food was good service and accommodation excellent. Pool closed at 10 pm would of been nice if open a little later for adults. Over all very pleased.”

May 22, 2009 by Bob from Cookeville,TN
Overall Rating: 10 Overall user rating

  • Well located, free high speed internet and great staff.

“Clean and very pleasant room and lobby. Cheerful staff and easy access to ferry boat launch and train station.”

May 18, 2009 by Brett from Brunswick,GA
Overall Rating: 4 Overall user rating

  • Hotel staff was friendly and willing to answer any questions that we had about the area.
  • Over all condition of the hotel was run down, and lack maintance of rooms and pool.

“The hotel was in need of the typical routine maintence. Giving the over all feel of the hotel of being run down. The wall paper was peeling through out the hotel the marble in the room was falling off the wall. The pool was dirty enough to keep us out of it, looking like it hadn't been cleaned in a year or so. And the elevator gave us a uneasy feeling at best, it shook popped and was getting caught on the sides when going up or down. The inspection card said that it wasn't due for another year, so its kinda scary to think that no one is going to check it out for that long if its already acting up.”

Apr 22, 2009 by Barbara from Old Orchard Beach,ME
Overall Rating: 6 Overall user rating

  • We were only there for a short overnight trip the room was quite spacious and comfortable for our families needs.
  • The mats with black mold in the pool.

“This hotel was fine for our needs. We did not arrive until 8 pm at night and left early the next morning. The pool area had black mold in the mats, but my kids seemed to have a good time had to ask for pool towels, but the were brought to us promptly. The room itself was spacious with 2 double beds and plenty of room for the cot which we needed. The staff was friendly.”

Apr 16, 2009 by Brandy from Virginia Beach,VA
Overall Rating: 7 Overall user rating

  • Internet service.
  • Front desk staff.

“The hotel was really nice. I am happy I stayed there.”

Apr 16, 2009 by Jennie from Old Bethpage,NY
Overall Rating: 10 Overall user rating

  • I am very picky about how clean a room is. The room was spot less except for two of the mirrors had spots.
  • The sleep number bed was very uncomfortable.

“I had a great time the staff was very friendly and would recommend this place to my friends.”

Apr 15, 2009 by Jim from Chagrin Falls,OH
Overall Rating: 3 Overall user rating

“This Radisson should not be 3 star. Room's wall were paper were
thin. Door rattled when any other room was open or closed.”

Apr 14, 2009 by Charlie Jones from New York,NY
Overall Rating: 7 Overall user rating

  • Friendly staff.
  • Location.

“Overall, the staff was very good. Room was average. The comfort beds made up for everything else.”

Mar 4, 2009 by Deborah from New Rochelle,NY
Overall Rating: 9 Overall user rating

  • The room was very spacious.
  • The faucet in the shower leaked and was noisy at night.

“Overall I was very pleased with this hotel. The staff was very friendly and helpful and the room was exceptionally clean.”

Feb 24, 2009 by Ian from Commack,NY
Overall Rating: 7 Overall user rating

  • The room was big and the bed had sleep comfort system.
  • They were not flexible with the checkout time.

“The Radisson we stayed at was nice. The room was spacious and the beds were quite nice. The restaurant looked reasonable, although I didn't have a chance to eat at it. The pool's temperature was, according to my girlfriend, bathwater. I wished that the staff was a little more flexible with the checkout time. I asked if it could be a little later and they would not help me out. Overall, I was happy with my hotel experience.”

Amenities at Radisson Hotel New London, New London

  • 24 Hour Front Desk
  • Air Conditioned
  • Bar/Lounge onsite
  • Brailled Elevators
  • Bus Parking
  • Charge for rollaway.
  • Coffee Maker in Room
  • Complimentary breakfast not included in all rates.
  • Connecting Rooms
  • Copy Service
  • Cribs Available
  • Elevators
  • Exercise Gym
  • Express Checkout
  • FEMA Approved
  • Fire Alarm with Light
  • Fitness Center or Spa
  • Free Newspaper
  • Grab Bars in Bathroom
  • HSIA FOR LAPTOP IN PUBLIC AREAS
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Health Club
  • Heated Pool
  • Housekeeping - daily
  • In Room Movies
  • Indoor Pool
  • Iron
  • Ironing Board
  • Laundry/Valet Services
  • Microwave available on request
  • Modem in Room
  • Multilingual
  • Outdoor parking at the hotel.
  • Public Address System
  • Recreational Vehicle Parking
  • Refrigerator available on request
  • Restaurant
  • Room Service
  • Security Features
  • Shops/Commercial Services
  • Smoke Detectors
  • Sofa Bed
  • Sprinklers In Rooms
  • Television with Cable
  • Wheel Chair Access
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