Courtyard New Haven at Yale

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User Reviews for Courtyard New Haven at Yale, New Haven

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Jun 5, 2008 by Ally from Newton, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Loved the beds and pillows, very comfortable.
• Noise from the street below.

“Great hotel. The bed was very comfortable and loved the choices of pillows provided; there was hard and firm pillows as well as soft and fluffy. The worst part of the room was the traffic noise, it was very bad. I was on the fourth floor and could hear the cars and their horns all night long, ask for a room, that doesn't face the street. I had the AC on in the hope the fan would drown out the noise but it didn't help at all. The maid coming into the room at 8 AM wasn't great but I had not put the do not disturb sign on the door.”

Feb 27, 2008 by Ken from Kingston, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was very clean and comfortable. Furnishings were very attractive.
• There were only a couple of tissues in the tissue box.

“The hotel was conveniently situated near Yale University. The lobby and room were very clean and pleasant. Desk people were friendly and efficient. Overall, our stay was very positive. I would recommend this hotel.”

Feb 3, 2008 by Ashutosh from New Haven, CT
Overall Rating: 2
Cleanliness:[7] • Staff:[1] • Location:[5]

• The cleanliness in the room.
• Rude front desk manager and broken appliances in the room.

“Courtyard Marriott where I stayed the TV in my room was not working (upon asking the front desk, there were about 10 broken TVs in the hotel and there was nothing they could do about it), the coffee machine was broken (I was so disgusted.”

Jan 16, 2008 by Liz from Rockville Centre, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• Everything.
• Nothing.

“Very nice hotel; clean and comfortable; great staff; complimentary snack in room was a nice touch; would definitely stay again.”

Jan 15, 2008 by Doug from Lexington, KY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Friendly staff even paid for my cab to an interview.
• Parking charges! Under renovation and the area of town has a gritty feel.

“I stayed for one night at the Courtyard and had a pleasant stay. The room was standard, if slightly small. Parking was quite expensive (13$ with taxes) but is limited in the area so this may be typical. They appear to be doing renovations to the outside areas and some of the rooms, which caused some noise and debris. Overall, a stay that met my expectations.”

Dec 30, 2007 by Hsiao-Pin from State College, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient to Downtown.
• Parking fee.

“This is a pretty good hotel and I would recommend this to anyone who is going to Yale university.”

Dec 26, 2007 by Lew from Lexington, MA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• The staff was friendly, pleasant and professional!
• Parking lot is somewhat difficult to Navigate.

“For the price, the property is a very good value.”

Nov 28, 2007 by Lonnie from Liverpool, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[6]

• Friendly staff, nice rooms.
• Garage needs security & better design. Need pool.

“All in all, this was a good hotel visit. We did not feel secure in the garage as anyone at anytime could walk in. Furthermore, the narrow entrance into the garage made it difficult to enter (we scraped up our car). Nice staff. Rooms were good but need more attention to cleanliness. Plenty of nearby restaurants.”

Nov 26, 2007 by Jessica from Somerville, MA
Overall Rating: 5
Cleanliness:[6] • Staff:[3] • Location:[4]

• Convenient location.
• Parking - expensive and inconvenient.

“Long wait to check in and the receptionist tried to convince me that parking meters were enforced on Thanksgiving day. If you find people like this entertaining, this place is not too bad. Overall, this location is not up to the standards of Marriott.”

Nov 4, 2007 by Lloyd from Buford, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[6]

• Clean, good for business.
• Parking cost.

“Everything is good but the parking cost. Should not complain due to great price on hotel, but don't like being surprised with additional costs.”

Aug 23, 2007 by Kimberly from Jackson, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great staff and new décor.
• We would have liked to stay another night and tried to extend our stay but it was not available except at the full rate.

“We were in town for the tennis tournament. The staff was very helpful and the hotel was convenient for our purposes. The hotel is upscale for a courtyard with flat screens, granite, etc. We did not venture out on foot so can't speak to the safety/security of the area.”

Aug 4, 2007 by Bae from Mclean, VA
Overall Rating: 6
Cleanliness:[8] • Staff:[1] • Location:[8]

• Good location to tour around the Yale Campus.
• Unkind front staff.

“The location was great to tour around the Yale Campus even though back of the hotel was an unsafe village to walk at night. No amenities to use, except parking lots, unkind staff.”

Aug 1, 2007 by Dale from Chicopee, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient location and easy to find.
• I had to pay to park in their parking garage. Why should I pay for a room and also a parking space?

“Very clean and was a nice location. Stayed a very short time. Was traveling into New York from the metro train stop.”

Aug 1, 2007 by Brooke from Southboro, MA
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[6]

• Comfortable beds.
• Small bathroom.

“Hotel was nice. Got two large beds when asked for one. Not the best view. Had bright lights from across the street. Parking was too expensive.”

Jul 11, 2007 by J from San Francisco, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• It is equipped with the laundry facilities.
• Additional parking charge for over night was $12.50

“The hotel is situated on the best spot for whom visiting Yale. Complementary wireless connection is a plus.”

Jul 5, 2007 by Samantha from New Haven, CT
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very easy check-in.
• Maid walked in without an answer from me.

“"I enjoyed my hotel stay at the Marriott, it's very close to just about everything you would need, and the staff was pleasant and helpful".”

Jun 10, 2007 by George M. from Providence, RI
Overall Rating: 4
Cleanliness:[5] • Staff:[3] • Location:[6]

• Near Yale
• Grumpy staff; no "Do Not Disturb" signs, insecure parking lot in tough neighborhood

“Tougher to locate than they indicated. Not friendly to patrons. Wouldn't give me a king size bed. They had me down for two beds and that was that. An employee was lying on top of a bench for patrons outside the hotel when I arrived and left a half hour later. No do not disturb sign in the room. The cleaning staff kept banging on the door in the morning. Borderline dangerous neighborhood with no security in the parking lot.”

Jun 8, 2007 by Michelle from East Haven, CT
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[6]

• Very clean, comfortable, good sized room.
• The $12 parking fee.

“Overall, a pleasant experience, the hotel met my needs. I would stay there again.”

May 31, 2007 by Sandra from Vancouver, BC CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Convenient location, has wireless internet access.
• Décor was a little dated.

“A good hotel for the price we paid. Not the most glamorous hotel, but it was really convenient in terms of location and amenities.”

May 30, 2007 by Nikki from Hurley, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• it was very well maintained and clean
• no continental breakfast

“Very nice room, friendly staff, the hotel itself was very clean and well maintained. loved staying there.”

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