Masters Inn-Kissimmee

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Mar 2, 2008 by Barbara from Celina
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• Refurbished rooms.
• No desk in room.

“Room was freshly painted. Rooms are basic, but how much time do you spend in a room? Pillows were flat, but we had fortunately brought our own. Staff friendly and helpful. Seems some people come back to this motel every year for their FL stay. Other guests friendly at the continental breakfast.”

Apr 16, 2006 by Julianna from Brockton, MA
Overall Rating: 2
Cleanliness:[4] • Staff:[2] • Location:[9]

• I really didn't like this hotel at all. The only thing that was nice was the location.
• The hotel itself was dirty and disgusting. We were disgusted sleeping in the bed.

“Upon checking in, the front desk attendant was very rude to me. When we entered the room, is smelled disgusting, and there were incense sticks that had been burned to cover the smell. The bed sheets did not fit the bed. and the dirty, smelly, old matress was exposed. When I called the front desk to get sheets that fit the bed, they told me that housekeeping was gone for the day. They told me to come by and pick up new sheets. They assured me that they would fit the bed properly, but when I put them on, they were also too small. We were scared to sleep on the bed. The blankets also had holes in them and were obviously very old. Our room had no alarm clock in it, and when I asked the front desk why, they told me that they stoped stocking the rooms with them because people were taking them home. They also said that was the reason they did not offer shampoo or conditioner. (aren't those complementary sample sizes?!) It was inconvenient not having a clock in the room. I would not recommend this hotel to anyone ever.”

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