Radisson Hotel Denver Stapleton Plaza

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User Reviews for Radisson Hotel Denver Stapleton Plaza, Denver

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Aug 3, 2009 by Larry from Torrington,WY
Overall Rating: 7

• Location
• More parking.

“Hotel was OK. The sleep number bed in the room was terrible. It was evidently broken, as it wouldn't hold air in it to keep it at the firmness we wanted. The toilet kept running and running. My husband had to adjust the float value and then it quit running. The shower head would not allow any water to come out. Or else poor water pressure.”

Apr 15, 2009 by Brooke from Casper,WY
Overall Rating: 4

• Reliable transportation to the airport.
• Hotel staff disorganized.

“I am was a little upset with this hotel. They gave another person the same hotel room and he walked in while I was changing.”

Jan 7, 2009 by Mike from Laramie,WY
Overall Rating: 8

• Comfortable bed and clean bathroom.
• Small room size.

“Great value for the price we received. The room we received was small and a view of a residential area. This was still close to the downtown area so it was a plus.”

Oct 15, 2008 by Adam
Overall Rating: 8

• Clean, quiet, free internet, balcony, huge fitness center, must have been recently renovated.
• Kind of small rooms, but you get used to it. Parking can get bad.

“The air conditioner vent is perfectly directed at the head of the bed. There is no way to move the vent direction so I had to put the chair in front of it to redirect it. Not the greatest layout.”

Aug 30, 2008 by Annette from Pueblo, CO
Overall Rating: 10
Cleanliness:[9] • Staff:[5] • Location:[9]

• It had a very welcoming lobby area and nice rooms.
• Front desk clerk at check in was not very friendly or helpful.

“Loved the lobby area. The room was very comfortable and clean. We enjoyed the breakfast buffet as well. The only downside was the clerk who checked us in seemed to be bothered by having to help us. On the other hand, the clerk who checked us out was very helpful and friendly.”

Aug 21, 2008 by James from Rawlins, WY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• It's location and price.

“Very good location. 15 minutes away from Cherry Creek Mall and 5 minutes away from Northfield Mall. Easy to get to and a very nice room with a sleep number bed and balcony.”

Aug 19, 2008 by Rose from Colorado Springs, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff in each department went above and beyond to take care of your needs. They were all very helpful and respectful.
• The decor was cold and outdated.

“I found my stay there very pleasant and plan to visit again in Mid September. Everyone from the people checking you in to the restaurant staff to the service men and women were very kind and helpful.”

Aug 18, 2008 by Judy from Citrus Heights, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everyone was very friendly and helpful.
• Not enough parking close to the door, I have bad hip.

“Very nice, would absolutely stay there again and recommend to others.”

Aug 18, 2008 by Gina from Albuquerque, NM
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[4]

• The sleep number bed.
• Offered same room to another guest, pool was dirty, spa, bad location.

“The pool was cloudy, dirty and in need of a fill up and the spa is located directly in front of exercise equipment-actually sharing the room with the gym and closets. Overall the hotel had a nice feel to it but shouldn't be considered four stars and should reconsider claiming to be in the downtown Denver area. The bathrooms were in need of remodeling and the balcony although nice offered no seating arrangements. And, when purchasing my one cocktail at the bar, the glass was dirty and had fingerprints all around the edges. I'd never stay with that hotel again.”

Aug 11, 2008 by Melissa from Alamosa, CO
Overall Rating: 4
Cleanliness:[8] • Staff:[1] • Location:[7]

• The room's fit and finishes were very nice.
• The hotel staff was less than helpful, it was very disappointing.

“The hotel appearance was very nice and the hotel was very clean. We called and asked a room with 2 double beds, when we checked in we were told there were no rooms with 2 beds available. The gentleman at the front desk also failed to have a roll-away bed brought to the room. We had to go down and talk with the manager just to get the roll-away. The manager had no apologies and was barley helpful himself.”

Aug 2, 2008 by Michelle from Douglas, WY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very appealing, beautiful hotel.
• Wasn't for family with small kids.

“I loved it, everything was clean and nice, will stay there again just not for a family vacation.”

Jul 31, 2008 by Linda from Harrisburg, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Atmosphere.
• Small room.

“Loved everything, except the room was very small, but for the price I was very satisfied.”

Jul 28, 2008 by Bob from Liberty, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Friendly staff - everyone smiled and was helpful.
• Chronic problems with key cards - inconveniently located parking garage - limited equipment in fitness center.

“It was an overall good experience. We loved the friendly and helpful staff. The room was cleaned well every day. It was a nice, comfortable room, albeit a little small. On the downside, the hotel shared a parking garage with the business building next door, and the garage was on the far side of this business. Therefore you had to walk a long way to get back to your room after you parked your car. There were also chronic problems with the key cards. We had to have the front desk renew the card's coding every day of our stay in order to get them to work properly. Also, the fitness center had only two pieces of equipment. All in all, we would stay here again. The hotel staff is great.”

Jul 25, 2008 by Sandy from Pueblo West, CO
Overall Rating: 3
Cleanliness:[5] • Staff:[4] • Location:[7]

• Convenient location.
• Very inconvenient rooms.

“Very small bathrooms, no vanity space at all. Rooms were not restocked with wash cloths 4 nights out of 7. Bathrooms very inconvenient when you are sharing with another person. Rooms are very dark and depressing. If I had a choice, I would not stay there.”

Jun 15, 2008 by Chris from Overland Park, KS
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[6]

• Clean, convenient to travel destination, Sleep Number bed.
• Hotel staff, parking.

“This hotel had just a few short comings. The parking & staff. Otherwise the rooms were great. We loved the Sleep Number bed.”

May 28, 2008 by Katie from Santa Fe, NM
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[7]

• Nice, comfortable bed.
• Bathrooms need maintenance.

“It was an overall ok experience but I don't think I will go again.”

May 26, 2008 by Ellen from Brookfield, WI
Overall Rating: 8
Cleanliness:[10] • Staff:[10] •

• Location. Great mattress. Quiet.
• AC loud and had to control temperature; either too hot or too cold.

“NA.”

May 25, 2008 by Larry from Cincinnati, OH
Overall Rating: 3
Cleanliness:[8] • Staff:[4] • Location:[1]

• Room was clean.
• Horrific location, room too small, no safe railings outside room.

“Located near the old Stapleton airport, it's a 20 minute cab ride to Downtown (count on $20+ each way). Neighborhood is run down, with only a mall across the street to smile about. The lobby is open air with each floor exposed to it going up a dozen floors.”

May 22, 2008 by Chris from Brandon, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[7]

• Convenient location.
• No room available until 3:15 p.m.

“Nice hotel, waited in lobby for almost an hour for them to get a room ready for me. A room was not available for me until after check in time.”

Apr 22, 2008 by F V from Kennewick, WA
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[5]

• The water was only brown 3 of the 4 days I stayed here.
• Hotel rooms are not secure despite electronic locks.

“On April 4, 2008 my room and another room of a person from our conference was robbed by a member of the hotel staff using an unsecured master housekeeping key. The management was unconcerned and told us it was our own fault to leave anything valuable in the room.”

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Amenities at Radisson Hotel Denver Stapleton Plaza, Denver

120 AC 24 Hour Front Desk 24 Hour Security Air Conditioned Airport Shuttle Bar/Lounge onsite Brailled Elevators Business Center Car Rental Desk Charge for rollaway. Coffee Maker in Room Complimentary breakfast not included in all rates. Conference Facilities Connecting Rooms Copy Service Cribs Available Elevators Exercise Gym Express Checkout Fire Alarm with Light Fitness Center or Spa Free Newspaper Free Transportation Gift Shop Golf Grab Bars in Bathroom Hairdryers Available Handicapped Rooms/Facilities Health Club Heated Pool Housekeeping - daily Ice Machine

In Room Complimentary High Speed Internet Access In Room Movies Indoor parking at the hotel. Iron Ironing Board Jacuzzi Laundry Service Laundry/Valet Services Modem in Room Multilingual Outdoor Pool Outdoor Tennis Outdoor parking at the hotel. Pets Allowed Phone Service Public Address System Refrigerator available on request Restaurant Room Service Safe Deposit Box Sauna Shops/Commercial Services Smoke Detectors TRANSLATOR SERVICE Television with Cable Tennis Terrace VCR rental at hotel. Vending Machines Wake-up Service Wheel Chair Access

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