Antlers Hilton Colorado Springs

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User Reviews for Antlers Hilton Colorado Springs, Colorado Springs

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Apr 23, 2008 by Judy from Shirley, NY
Overall Rating: 5
Cleanliness:[10] • Staff:[9] • Location:[10]

• Within walking distance to shops and restaurants, good overall location.
• No queen size bed, no table a chairs to sit at.

“We happened to stay at the hotel when they had two proms going on. The room next to ours ended up being for an after prom party. At 2:30 in the morning I had to call the front desk because of all the noise. They did send security to take care of the problem. Also we didn't learn of the added fee of $10.00 a day for parking until we arrived.”

Mar 26, 2008 by Jon from Fort Collins, CO
Overall Rating: 1
Cleanliness:[8] • Staff:[1] • Location:[9]

• The beds were very nice.
• The staff was very rude and not helpful in the least.

“The beds were great and thats where the greatness ends. They charge you $10/day parking which was not disclosed when I ordered the rooms. The TV did not work properly and the premium HBO channel" did not come in. The walls were paper thin which coupled with its Downtown bar location, makes sleeping at a decent hour impossible due to the intoxicated patrons. Here is my major problem.”

Mar 11, 2008 by Mark from Pueblo West, CO
Overall Rating: 4
Cleanliness:[10] • Staff:[6] • Location:[10]

• You can see the city.
• For the price of the room I feel like it was not worth it.

“I think for the price of the room it should have been a little nicer and also the food was expensive.”

Jul 29, 2007 by Donald W. from Hesperia, CA
Overall Rating: 2
Cleanliness:[5] • Staff:[8] • Location:[5]

• Not much.

“2nd story-view of roof & 30'X12' air unit, room was directly across from elevator heard noise & voices most of night, ice machine on floor didn't work, shower drained very slow stood in dirty water, double beds no queen's? Tough with a child, $9 a night parking 2 levels down no security.”

1 of 1 people found this review helpful.

Jul 26, 2007 by Tony from Alamosa, CO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The view.
• The cost of parking.

“Very clean and the location is close to quite a few museums.”

1 of 1 people found this review helpful.

Jul 25, 2007 by Don from Gadsden, AL
Overall Rating: 4
Cleanliness:[8] • Staff:[7] • Location:[4]

• Clean and great view of Colorado springs.
• Extra unseen charge for parking and room was not soundproof.

“This is not what I expected in a Hilton. It is an older hotel and there was an extra 9 dollar charge per day for parking which was very hard to get to since it was an underground parking deck. The room was not soundproof and we had to call the front desk to report disturbance in the room next door. The room was clean though the hotel is old and needs updated. Below my expectation for this type of hotel.”

1 of 1 people found this review helpful.

Jul 25, 2007 by Lafon from Pueblo, CO
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Clean and safe. Manager didn't charge us for the $9.00 parking, we'll see when we get our discover bill.
• The bar/grill waitress was so rude we left went on Tejon and found a place kind that we wanted to give our money to.

“Very good, hot tub a little hot, pool looked very cloudy and dirty, customer service excellent, bar and grill staff Saturday evening rude. We left the hotel and found a restaurant on Tejon to eat at. Overall, great job!”

Jul 24, 2007 by Rebecca from Brighton, CO
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[10]

• Convenient.
• Food in restaurant was sub par.

“Beds were comfortable. Staff very friendly. I dined in the restaurant and was disappointed with the food.”

Jul 20, 2007 by John from Cincinnati, OH
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[9]

• Great location.
• An oddity of the place: The elevator always stops at the lobby, even if going from parking basement to high floors.

“At this hotel, the room was among the most remote from the lobby though the hotel occupancy seemed less than full, and the view from that 2nd-floor window was of roof and the back of a huge sign.”

Jul 10, 2007 by Ben from Monte Vista, CO
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• You didn't have to go through the lobby every time you went to your room.
• I didn't get on the west side of the hotel, mountains.

“The last time we stayed in a Hilton it had a living room with little kitchen and a hide a bed.”

Jul 8, 2007 by John from Cedar Park, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• The attentive bell, valet and concierge staff and the view!
• No laundry room for guest use.

“We had a bad impression the first night when the room we reserved (two bed, non-smoking) was not available. It took an hour to get an acceptable room for the night with the night staff. The manager made up for our frustration with free full breakfasts and valet parking our entire stay. The rest of the week, the staff was excellent.”

Aug 21, 2006 by Megan from Raymore, MO
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Great location, close to everything in Colorado Springs.
• Ice machines did not work on many of the floors. I did not like paying for parking.

“Excellent location, beautiful interior, beds were amazingly comfortable. Be prepared to pay for parking.”

2 of 2 people found this review helpful.

Aug 10, 2006 by Andrea from Lake Elsinore, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[2] • Location:[9]

• Luxurious.
• The parking situation is impossible.

“Overlooks renewed downtown Colorado Springs. Close to restaurants, galleries and shops. Excellent decor, rooms were beautiful. The staff, unfortunately, were extremely unhelpful. They acted as if they worked in a motel on the road. I think they need a good staff meeting. I was very, very disappointed in the lack of attention from desk, concierge (I did not even see one) and bell people. The bar help was pleasant enough, but not into customer service. They treated me like "one of them," which is something I detest when I'm spending money at an establishment. I'm not one of them. Me, customer; them, service people. They just do not know that, I guess. Like I said, they need a good service staff meeting. Moreover, regardless of my leaving daily tips for the housekeeping staff, the mirrors and tabletops were not touched. That was not acceptable.”

2 of 2 people found this review helpful.

Jul 5, 2006 by Susan from Burns, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleanliness, attractive, good location, friendly staff.
• Like everything.

“This was a beautiful hotel in a wonderful location, easy parking garage, elevator took you right to the lobby which was very convenient. The rooms were not huge but very attractive, no bedspread but attractive double sheeting over a down comforter. Liked that clean feeling. I would definitely stay there again.”

1 of 1 people found this review helpful.

Jul 1, 2006 by Terry from Delavan, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• It is a very nice hotel with a storied history.
• Our view overlooked a gravel roof and a parking lot.

“Other than our view of a gravel roof and the parking lot, (the opposite side of the hotel from our room overlooked Pike's Peak and the Colorado Rockies).”

Jun 9, 2006 by Wendy from Pearl City, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Nice quiet rooms.
• Underground parking garage hard to navigate.

“The Antlers Hilton is a very nice hotel if you want a downtown Colorado Springs location. It is easy to access off of I-25. It has all of the amenities I would expect from a Hilton.”

Jun 1, 2006 by Megan from Fort Collins, CO
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Clean bathroom, nice pillow and dawn comforter
• Carpet is getting old, needs to be replaced.

“Things went smoothly till we noticed our room was assigned to another travelers later, because our door key wouldn't work anymore and when the staff opened it later we found someone else's bags were in our room. we later got "up grade" to another room, but it was actually smaller and only a shower in the bathroom, the only plus is the view is better than the original room.”

Nov 10, 2005 by Kristin from Westminster, CO
Overall Rating: 7
Cleanliness:[10] • Staff:[6] • Location:[10]

• Location, pool, spa, fitness center.
• SLOW Room service.

“The hotel is nice & in a great location. We enjoyed the pool & spa. And the fitness center looks first class. The room we were given was right outside the elevators, but what was worse were that we were across from the ice machine which we heard all night long. We did NOT get a very restful sleep because of people in and out of the elevator, and the ice & vending machines. Room service (which we used for breakfast) was ridiculously slow. I even extra tipped the guy when he brought us the breakfast - I hadn't looked at it first. We weren't brought what we had asked for, & when we called down to ask for ketchup & to-go cups as originally requested (for our coffee), it took them @ 45 minutes to come back - we were done by then because were not going to eat the cold food.”

Aug 25, 2005 by Christy from Orlando, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, elegant, good value for money
• Small beds and very small bathroom.

“The hotel is conveniently located within walking distance of nice restaurants. Lounge and restaurant in hotel are nice. Staff is very friendly. Rooms are clean and nicely furnished. Bathrooms were very small. Only double beds were available but they were very comfortable.”

Aug 1, 2005 by Michael from Oklahoma City, OK
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• very clean. very easy to get to.
• $10 extra to have a room that faces Pikes Peak.

“Very clean and nice. For the $$$ we got our room for...OUTSTANDING !!!”

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Amenities at Antlers Hilton Colorado Springs, Colorado Springs

AM/FM Alarm Clock Business Center Fitness Center or Spa Laundry/Valet Services Meeting/Banquet Facilities Pool

Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable