Country Inn and Suites Matteson

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User Reviews for Country Inn and Suites Matteson, Matteson

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Sep 11, 2008 by Christena from Janesville, WI
Overall Rating: 2
Cleanliness:[4] • Staff:[5] • Location:[7]

• The hotel was close to the race track we were going to and their breakfast was nice.
• NA.

“Most of the staff was friendly. The pool was very small only fitting 25 people when the hotel holds 100's. The elevator only works half the time so I wouldn't suggest anyone handicapped stay there.”

Aug 20, 2008 by Diane from The Colony, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Staff was courteous and friendly.
• Complimentary breakfast was sparse ran out when we were there. Big reunion staying at that time, so it was understandable.

“The room was nice enough for the price, the staff was courteous, and the facility seemed clean. They did run out of breakfast items, but there was a large family reunion staying there at the same time, and so it was understandable.”

Aug 11, 2008 by Melissa from Monee, IL
Overall Rating: 5
Cleanliness:[6] • Staff:[9] • Location:[9]

• Felt safe with my children with me.
• No smoking in rooms.

“Stay was ok. Went for daughters 10th birthday and had to stay with some unfortunate people whose homes were without power. Overall staff was very pleasant and helpful. Had a few problems in the pool area with under aged children acting rude and endangering my kids, but went to front desk and was handled within 5 min time. Great job staff.”

Aug 5, 2008 by Ryan from Auburn, IL
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[7]

• Clean.
• Limited breakfast options.

“Very clean place. I had lots of problems connecting to the internet. Near lots of places to eat.”

Jul 23, 2008 by Kathy from Elkhart, IN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Lovely porch and breakfast area.
• Pool is postage stamp size.

“The breakfast choices were few. There was no yogurt (unusual in my experience). The fruit was wonderful slices oranges on the first morning but canned fruit cocktail (UGH) the second. Only Cheerios and some kind of flakes were available.”

Jul 2, 2008 by Vida from Willin, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• I like the country home feel that the hotel presented. The decor was lovely.
• I didn't like being in a smoking room. I didn't like that I couldn't locate an attendant at the front desk.

“Overall my stay at the hotel was great. It was close to the function that I was attending and it was convenient. The pool area was clean and the workout room was nice. The cleaning people did a wonderful job in keeping the room clean and replacing the towels.”

May 31, 2008 by Jenny from Green Bay, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient location, friendly staff, clean.
• Nothing.

“This hotel was conveniently located off the highway, plenty of shops & restaurants in the vicinity. It was clean and had a friendly staff. We had nine people in three rooms. Every room was great. Would definitely stay there again.”

May 22, 2008 by Keith from Chicago, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Location to highway and local restaurants and stores.
• No soap tray in the bathroom.

“This hotel is clean, safe and comfortable. Reasonably priced for location and purpose. I would come back to this hotel.”

May 2, 2008 by Bob from Santa Rosa, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice room, Great free breakfast, easy to find, nice gym and pool, I made great choice.
• No bottled water on our floor, but available on first floor.

“We were visiting relatives in a town about 10 miles away. The two queen beds in our room were comfortable. The free morning breakfast buffet was great. There are nice restaurants (Cracker Barrel, Olive Garden, very close nearby). The desk person gave me great directions back to Midway airport.”

Apr 17, 2008 by Emad from Springfield, IL
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[8]

• Location.
• Unhelpful personnel.

“I requested non smoking room. I got a stinky smoking room, the water in the shower is slow it tock forever to shower, the coffee maker was not working, I requested to change to non smoking room, they say no, I should contact you, I did not ask for a different coffee maker because I was in a hurry, the swimming pool area is dirty as well as the Jacuzzi. in short, ugly hotel.”

Feb 28, 2008 by Regina from Lockport, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• It was conveniently located by my employment, so I did not have to travel home first.
• Everything was good with my stay.

“I had a comfortable stay, I would definitely return.”

Jan 28, 2008 by Juquita from Markham, IL

Cleanliness:[10] • Staff:[9] • Location:[10]

• The staff was very courteous and professional which is imperative in public relations.
• The swimming pool was very small and unclean, other than that the experience was alright.

“The hotel is very appealing with its warm, friendly, and cozy atmosphere. The staff is very professional and courteous, and they put forth their best efforts to make the visit as pleasant as possible.”

Jan 9, 2008 by Garry from Waukee, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Clean, quiet room.
• The elliptical exercise machine sounded broken.

“The hotel exceeded expectations with a comfortable room, nice public facilities and friendly staff.”

Jan 8, 2008 by Linda from Markham, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The young man at the front desk, was wonderful, friendly and helpful.
• Nothing.

“Everything was wonderful.”

Dec 17, 2007 by Chana from Columbus, OH
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[6]

• The hotel was clean and the staff was friendly.
• The elevator did not work, and the tubs seemed to clog easily.

“A comfortable stay for the weekend. I did not experience any problems.”

Nov 15, 2007 by Nancy from Pleasant Plains, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• This motel had a very comfortable feeling to it, from the fireplace and sitting area in the main lobby to the comfort of the individual rooms.
• Although very visible from the main road, it was a bit confusing trying to find the entrance.

“This motel was conveniently located just off I 57 and offered a pleasant and comfortable atmosphere. The staff was very friendly and helpful in making our overnight stay a pleasant one. One nice feature is its location in close proximity to several restaurants and shopping areas.”

Oct 9, 2007 by Jeni from Grand Rapids, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Convenient to the Dinner we had to attend.
• No problems.

“Excellent.”

1 of 1 people found this review helpful.

Sep 21, 2007 by Donald from Johnston, IA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[6]

• New/clean and friendly.
• Hard to find on access roads saw from entrance ramp.

“Good property new and clean. Good breakfast as well.”

1 of 1 people found this review helpful.

Sep 17, 2007 by Mike from Portage, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Always love the free cookies at the front desk.
• Cups in bathroom are too small (like every hotel in the world).

“Very conveniently located and clean hotel, would recommend to all.”

1 of 1 people found this review helpful.

Sep 13, 2007 by Michelle from Colona, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Walking distance to Olive garden & Cracker Barrel.
• The mattress was a little too hard.

“Overall a good experience for the money. The room was clean and the front desk staff was very friendly. Good breakfast in the morning.”

1 of 1 people found this review helpful.

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Amenities at Country Inn and Suites Matteson, Matteson

24 Hour Front Desk 24 Hour Room Service Air Conditioned Breakfast Bus Parking Charge for rollaway. Coffee Maker in Room Continental Breakfast Copy Service Cribs Available Elevators Exercise Gym Express Checkout Express check-in Fire Alarm with Light Fitness Center or Spa Grab Bars in Bathroom Hairdryers Available Health Club Heated Pool Housekeeping - daily Ice Machine

In Room Complimentary High Speed Internet Access In room safe available on request Indoor Pool Iron Ironing Board Jacuzzi Laundry/Valet Services Meal Plan - Continental Microwave Modem in Room Multilingual Outdoor parking at the hotel. Recreational Vehicle Parking Refrigerator Room Service Shops/Commercial Services Smoke Detectors Sofa Bed Television with Cable Vending Machines Wheel Chair Access

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