Radisson Hotel Phoenix Airport [Phoenix, AZ]- Hotel Reviews - MyTravelGuide.com


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Radisson Hotel Phoenix Airport 3-star

3333 East University Drive, Phoenix, AZ

Full service hotel located 2.5 miles from Phoenix Sky Harbor Airport. Complimentary shuttle to and from airport (courtesy phones located by baggage claim).[more]

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User Reviews for Radisson Hotel Phoenix Airport, Phoenix

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.5] • Staff:[8.0] • Location:[8.0]
Based on 653 user ratings

Oct 6, 2009 by Karen from Tucson,AZ
Overall Rating: 10 Overall user rating

  • Sleep number beds!
  • Right on the freeway- okay. Industrial area-not so okay.

“This hotel is lovely, new, well-appointed, and convenient to travelers. The sleep number beds were awesome! They did put us right above the air conditioning units for the whole hotel, so the room was rather noisy.”

Sep 14, 2009 by Gary from Friendsville,TN
Overall Rating: 8 Overall user rating

  • Proximity to airport.
  • Old television.

“Looked for a hotel that was close to the airport.”

Jun 30, 2009 by Jason from Thousand Oaks,CA
Overall Rating: 8 Overall user rating

  • Unique layout, good design features and
    clean.
  • Pay-per-view system is ancient.

“A very well-kept, clean hotel with friendly staff.”

Jun 27, 2009 by Mitche from Albuquerque,NM
Overall Rating: 9 Overall user rating

  • Close to the airport.
  • Waiting for shuttle from airport.

“It took the van driver a very long time to pick me up at the airport (Never had this happen before stayed here many times). When he finally showed up
I had many bags with me and he gave me
no help at all. The front desk recepsionist was so nice and apologized big time and upgraded my room and gave a free breakfast for the mistake. Over all this is a great property close to the airport which is important to me.”

Jun 22, 2009 by John from St Catharines,Canada
Overall Rating: 8 Overall user rating

  • Restaurant very good. Desk staff very friendly.
  • Bed was very uncomfortable and did not support hotel reputation.

“This hotel choice was worst of our 12 day holiday in Arizona and does not compare to Hampton Inn in Goodyear or private inn in Tucson.”

May 27, 2009 by Tonya from Detroit,MI
Overall Rating: 10 Overall user rating

  • Great location.
  • Closet door broken.

“The only minor comment is that the closet door was broken and would hang open, which was a little dangerous with my 5-year old. Otherwise, the hotel as great. Would definitely stay there again.”

May 25, 2009 by Laure from South Pasadena,CA
Overall Rating: 10 Overall user rating

“Staff was professional and very helpful. Airport shuttle arrived quickly. Nice room and amenities.”

Apr 27, 2009 by Betty Lou from Lacombe,Canada
Overall Rating: 7 Overall user rating

  • Close to the airport and has shuttle service.
  • Not clean, appears to have had some renovation.

“The bathroom was not clean. The beds were sleep number beds and somehow I never seem to get the write number to have a comfortable sleep.”

Apr 21, 2009 by Paul from Howell,MI
Overall Rating: 9 Overall user rating

  • Great decor, excellent bed, very friendly and helpful staff.
  • The pool was open 24 hrs per day. We had trouble sleeping because of pool activity until 3 am.

“This is a very good hotel to stay at. However, the pool policy must change. Close the pool at 10 pm. I would check to see if the pool hours were changed before I stayed here again.”

Apr 21, 2009 by Gary from Santa Clarita,CA
Overall Rating: 1 Overall user rating

“The staff that I did see were helpful and friendly.”

Apr 6, 2009 by Mary Palmer from Cottonwood,AZ
Overall Rating: 3 Overall user rating

  • Close to airport.
  • Bathroom was broken and wasn't fixed all night.

“After I checked into the room toilet didn't work. I called down to the lobby and they sent up a repairman to fix the problem promptly. He said everything was fixed but at 2 in the morning it wasn't and the toilet wouldn't flush again and wouldn't stop running either. I didn't know which was worse having a broken toilet at 2am or requesting a repairman at 2am knowing I have to get up at 6am for a flight. Other than they not fixing the bathroom like they should have the hotel itself was very nice.”

Apr 4, 2009 by Skye from Vancouver,Canada
Overall Rating: 9 Overall user rating

  • Comfortable room, airport shuttle and
    late dining.
  • Pricey food,
    TV remote did not work - was replaced.

“I would stay again it was comfortable and had all amenities”

Mar 30, 2009 by Tonya from Detroit,MI
Overall Rating: 10 Overall user rating

  • Very comfortable.

“The staff was very helpful, and the hotel was very comfortable for me and my 5-year old son. Having wireless internet access in the room was also a plus.”

Mar 25, 2009 by Lisa from East Peoria,IL
Overall Rating: 9 Overall user rating

  • The hotel and room was very clean and it was quiet.
  • The hotel was not close to much and the pool could be a little bigger.

“ This hotel was very nice and clean. I would stay here again for sure. It was kind of
away from everything but sometimes that is not all bad. ”

Mar 19, 2009 by Greg Wagg from Yakima,WA
Overall Rating: 8 Overall user rating

  • The elevators were having problems.

“The only difference between these rooms and the regular ones were a flat screen
TV and a micro-wave and refrigerator. It was nice though and we enjoyed most of the stay except for the elevator problems and our closet slidding door fell off! The outside area was dirty and needed some upkeep.”

Feb 18, 2009 by Robert from Show Low,AZ
Overall Rating: 9 Overall user rating

  • They provided shuttle service to and from the airport.
  • Everything was just perfect and friendly.

“I would stay there again.”

Feb 13, 2009 by Mary from Lakeside,AZ
Overall Rating: 1 Overall user rating

  • Easy to find.
  • Put us into a bad room, then switched to another bad room.

“It was
a smoking room, and I am on oxygen. Switched us to a damaged room under repair. They were not very nice about it, and we had to wait 1 1/2 hours for the room switch.”

Jan 11, 2009 by Catalina from Albuquerque,NM
Overall user rating

  • The van service.

“The van service is quite poor for this hotel. I arrived in the afternoon and waited 50 minutes to get picked up by a car service. The van starts running at 5 am to the airport. I have stayed here 10-15 times and I feel the quality of the hotel is going down. The staff is always friendly, but rooms not as clean as the past. Use to get a couple of free bottles of water in the rooms, not any more. Restaurant closed during the afternoon.”

Jan 5, 2009 by Deb from Yuma,AZ
Overall Rating: 5 Overall user rating

  • Location.
  • Room was designed very poorly.

“Initial experience not so pleasant. Telephoned for directions 3 X's, phone placed on counter, (not on hold) and ignored. However, staff members next am were great. Sad that such a nice room had very poor TV reception on such old TV's. Fragrance used in rooms was very overwhelming. Sleep bed did not work so sleep was not as comfortable as one would expect. Room was worth price paid. I guess but have stayed in other hotels for same price with much better quality and more attentive customer oriented staff.”

Dec 31, 2008 by Leza from Las Vegas,NV
Overall Rating: 8 Overall user rating

  • Price, and location.
  • Cleanliness in public area.

“This hotel is a 4 star. I would give it a 3. The linens in room were spotlessly clean, but a little tired. A great bed is number one on my lists of hotel amenities. Also, the same room service plates were stacked in the hall for both days we stayed there. They had a coffee service set-up on our floor. But it was empty and a mess.”

Amenities at Radisson Hotel Phoenix Airport, Phoenix

  • 24 Hour Front Desk
  • 24 Hour Security
  • Air Conditioned
  • Bar/Lounge onsite
  • Brailled Elevators
  • Bus Parking
  • Business Center
  • Charge for rollaway.
  • Coffee Maker in Room
  • Complimentary breakfast not included in all rates.
  • Conference Facilities
  • Connecting Rooms
  • Copy Service
  • Cribs Available
  • Elevators
  • Exercise Gym
  • Express Checkout
  • Express check-in
  • Fire Alarm with Light
  • Fitness Center or Spa
  • Gift Shop
  • Golf
  • Grab Bars in Bathroom
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Health Club
  • Heated Pool
  • Hotel Shuttle
  • Housekeeping - daily
  • In Room Complimentary High Speed Internet Access
  • In Room Movies
  • Iron
  • Ironing Board
  • Jacuzzi
  • Laundry Service
  • Laundry/Valet Services
  • Modem in Room
  • Multilingual
  • Outdoor Pool
  • Outdoor parking at the hotel.
  • Phone Service
  • Public Address System
  • Recreational Vehicle Parking
  • Refrigerator
  • Restaurant
  • Room Service
  • Shops/Commercial Services
  • Smoke Detectors
  • Sofabed available on request
  • Television with Cable
  • Tennis
  • Terrace
  • Vending Machines
  • Video Checkout
  • WEDDING SERVICES
  • WIRELESS INTERNET CONNECTION IN PUBLIC AREAS
  • Wake-up Service
  • Wheel Chair Access

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