Country Inn and Suites by Carlson Mesa

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User Reviews for Country Inn and Suites by Carlson Mesa, Mesa

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May 21, 2008 by sylvia from savannah
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[6]

• Nothing.
• Cleanliness, staff attitude and hospitality, manager not responsive.

“I have traveled extensively domestic and internationally. This is the worst hotel I have ever stayed in Savannah GA. The room smelled, the bathroom was slippery, and the linens was dirty, the bed was not made upon arrival. Also, the staff was hostile and unprofessional, that included the manager of this hotel, after waiting for the desk clerk to contact the manager for two hours to do something about the room. She finally told me at 10:45 p.m. The manager said I can check out, that I saw the room before I checked in the hotel. I observed the room for a quick second. That was customer service representative decision. I would not recommend this hotel to family or friends, neither would I stay at this hotel again.”

Oct 26, 2006 by Joseph from Parlin, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very pleasant staff.
• Late check in time of 4 p.m.

“Excellent 'homey-feeling' Inn with a good continental breakfast and convenient location off of Route 60. Made both my trip to visit local friends and site seeing easy. Staff was very pleasant and attentive and it was walking distance to several eateries and bars.”

Feb 26, 2006 by Vanessa from Colorado Springs, CO

Cleanliness:[8] • Staff:[8] • Location:[10]

• The one bedroom suites, breakfast and late night snacks!
• Wish the per night rate was slightly better.

“Great location, near restaurants and freeway.”

Feb 23, 2006 by Kristen from Clintont, UT
Overall Rating: 8
Cleanliness:[8] • Staff:[5] • Location:[10]

• Very homey and comfortable lobby and environment; good location.
• Strange smell in room and hallway - smelled like cat urine; ATM not working-front desk staff not real friendly or helpful.

“This hotel had a comfortable and homey lobby and general environment. The room was generally clean. The floor we were on as well as our room had a bad smell like cat urine. It did not improve even though we were there for 3 nights/4 days. The toilet in our bathroom had a broken seat that slid all around every time we used it. The continental breakfast was fair - not the best I've had. The ATM would not read any of my cards and the front desk said that it was temperamental but still could not help nor cash a check - they told me there was a bank down the street. The location of this hotel was very good - lots of restaurants nearby, a Target and a mall. It was easy to get on and off the freeway or drive down major streets into Mesa. We had good, easy access to our room from all four sides of the hotel, and parking was convenient. I am very particular about cleanliness, and this hotel passed my basic expectations. Compared to other hotels in this class and price, I would probably not stay here again.”

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Amenities at Country Inn and Suites by Carlson Mesa, Mesa

120 AC 24 Hour Front Desk Air Conditioned Babysitting/Child Services Barber Shop Barber/Beauty Shop Boutiques Brailled Elevators Breakfast Bus Parking Car Rental Desk Casino Charge for adult rollaway. Coffee Maker in Room Concierge Desk Conference Facilities Connecting Rooms Copy Service Courtyard Cribs Available Driving Range Elevators Exercise Gym Express Checkout FEMA Approved Fire Alarm with Light Fitness Center or Spa Free Newspaper Free Transportation Golf Grab Bars in Bathroom HSIA FOR LAPTOP IN PUBLIC AREAS Hairdryers Available Handicapped Rooms/Facilities Health Club Heated Pool Housekeeping - daily

Ice Machine In Room Movies Indoor Tennis Iron Ironing Board Jacuzzi Kitchen Kitchenette Laundry Service Laundry/Valet Services Live Entertainment Meal Plan - Continental Microwave Modem in Room Multilingual Night Club Outdoor Pool Outdoor parking at the hotel. Phone Service Play Ground Recreational Vehicle Parking Refrigerator Room Service Safe Deposit Box Security Features Shops/Commercial Services Smoke Detectors Sofa Bed Sprinklers In Rooms Television with Cable Tennis Terrace Vending Machines WIRELESS INTERNET CONNECTION IN PUBLIC AREAS Wake-up Service Wheel Chair Access