Four Points Barcelo Hotel Monrovia

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User Reviews for Four Points Barcelo Hotel Monrovia, Monrovia

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Apr 3, 2009 by Alex from Sunnyvale,CA
Overall Rating: 7

“Room is good but the staff I met when checking in was very rude. His attitude was really bad. My girlfriend, who stood far away from us and didn't even hear our conversation, could sense his bad impatient face and attitude.”

Mar 31, 2009 by Victor from Long Beach,CA
Overall Rating: 9

• Conveniently located to freeway, restaurants, and mall.
• The room they gave me faced the industrial roof.

“The hotel was nice. The room i stayed in had flat TV, refrigerator, coffee maker with coffee. The desk was business oriented with plenty of connections for laptops, printers and peripherals. The bed was really comfortable. I was relatively close to the elevator, but the room was very quiet.”

Jan 23, 2009 by Chris from West Covina,CA
Overall Rating: 5

• Location was near many restaurants good area of city, received very friendly service, clean environment.
• Mattress was quite uncomfortable, abandoned vehicle near rear door entrance.

“ Homestead Studio Suites is good for a business traveler and adults who need a convenient place to stay overnight. The service is excellent, very friendly staff. Room and facilities are clean. Decor in rooms can be updated along with comfort of mattresses. Very good selection of restaurants close by hotel. ”

Sep 4, 2008 by Jane from Blue Springs, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very clean with wonderful facilities.
• The bathroom was very small.

“The rooms were clean. The workout area was very nice. The hot tubs were great. The bar was nice and the staff was extremely courteous. It was close to a major interstate (close enough for easy access, but far enough that it wasn't noisy). I would not hesitate to go back.”

May 22, 2008 by Keevin from San Francisco, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Extremely courteous staff, comfortable room with a great view of the San Gabriel Mountains.
• Ventilation system often times made the room too cold or too hot.

“This nine story hotel is in the perfect location, right off the 210 Freeway and Huntington Drive. The staff is exceptional, the room comfortable and tasteful, and the breakfast great. Having access to the internet and copiers downstairs is also a nice feature. Without hesitation, I would recommend the hotel experience to friends and family!”

May 20, 2008 by Tim from Escondido, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Spaciousness of room.
• Someone's hair was in our bed. No continental breakfast. Thermostat (A/C) was hard to figure out. Bathroom counter not big enough.

“I worry when someone else hair is found on the sheets. This is unacceptable. Sheets are required by the health department to be changed between guests correct? A continental breakfast would have been nice.”

May 8, 2008 by Stephanie from Turlock, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Beautiful rooms, computer friendly, comfortable beds, wonderful breakfast buffet.
• Poor communication. Where is pool? Can you get breakfast off menu or just buffet?

“We were very pleased with the quality of this hotel. The rooms were beautiful and comfortable, as well as upscale. All the staff was very friendly and helpful. I do feel that the communication was poorer than most hotels. We had to ask other guests where the pool was, and whether one could order off a menu for breakfast (all we knew is there was a buffet). The icemaker, we found by wandering around from floor to floor. Usually, all those things are printed in the hotel info book in the rooms. Overall, very happy and would stay there again. Great value for our price!”

Apr 30, 2008 by Kelly from Fresno, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, attractive room in good area of town close to good dining and freeway access.
• Non-operable sliding doors for fresh air.

“Greeted by very friendly people at check-in. The rooms decor was very nice, other than two identical pictures hung side by side (odd). Very clean and quiet. Convenient to good dining. Would recommend and use again.”

Apr 29, 2008 by C.L. from Fresno, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Clean, modern with a very helpful and friendly staff!
• The only down side was crib wasn't in room as requested late at night.

“We really enjoyed this hotel, would stay anytime we're in the area. It was very clean and updated with a wonderful staff that made us feel right at home.”

Apr 25, 2008 by Tiffany from Escondido, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The amenities, room comfort, and service.
• The color schemes in the room.

“The staff here is extremely friendly. I was greeted by all of the staff when I came in and they made me feel like I was an important guest, even in a t-shirt and flip flops. The room was a very good size and they had everything I could possibly need in it. The internet was free and the desk was big enough for my laptop and papers that I needed to sort through. If you're having problems sleeping there's a sweet little note on the pillow that tells you to call the front desk. They have a good night kit. Fortunately, the bed was so comfortable I didn't need one but it was nice to know that they care about their guests getting a good nights rest. I was pleasantly surprised that this was a Courtyard hotel. I expected the basics and got so much more. This experience has encouraged me to use Courtyard for my future business expenditures. I would definitely recommend it to my co-workers as well.”

Apr 23, 2008 by Chris from Temecula, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great service!
• Nothing!

“Great place to stay. Nice firm beds with lots of pillows. Very convenient location and an incredible staff. Hope to stay here again!”

Apr 16, 2008 by Kieve from Sunnyvale, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Love the upgrades! No more looking for outlets.
• The TV remote didn't work as good as expected.

“The hotel was recently remodeled. The room layout was great, amenities in the room are convenient, and the service is very friendly and attentive. I'd highly recommend this place.”

Apr 14, 2008 by Brandon from Sacramento, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The hotel was recently renovated. Allison at the front desk was especially nice, helpful and friendly.
• No complaints at all.

“This hotel was modern, clean, safe and located close to everything (restaurants, gas, shopping and the Santa Anita Racetrack). We all enjoyed our modern rooms with flat screen TVs. The staff was friendly and courteous. Great stay! Would definitely recommend and will be back!”

Apr 13, 2008 by Wendy from Valley Center, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• The gym was excellent, lots of extras.
• Very close to the freeway. Morning traffic noise was bothersome.

“This is a high quality hotel with lots of extra touches of class. The lobby, gym, and pool area are very nice. The room was excellent with nice pillows. The only thing I would change would be the proximity to the freeway. The morning traffic was irritating.”

Apr 10, 2008 by John from Poway, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Flat panel TV, bed.
• HV AC controls, weird odor in room.

“Greeting at check-in was pleasant. I was asked what location room I prefer. King room had comfortable bed. There was a strange odor about the room, like a moldy smell. I could not get the AC control to work right. Fitness room had some nice machines and towels and bowl of fruit. Overall enjoyed my stay at this hotel.”

Apr 9, 2008 by Lisa from Santa Barbara, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great service, had bar and restaurant and was an excellent hotel.
• Guests were smoking in Jacuzzi.

“The hotel had excellent service with all the employees being really helpful and friendly. There were a total of three Jacuzzis and a moderately sized pool. The hotel was recently renovated and the rooms were spacious with 32" LCD TVs. Overall I am very happy with Courtyard Marriott.”

Apr 9, 2008 by Alicia from San Diego, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Clean rooms, comfortable bed.
• Nothing.

“Great hotel, would definitely stay at again.”

Apr 7, 2008 by Vahe from Roseville, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great atmosphere, relaxing yet prompt.
• Nothing at this time.

“Beds are really comfortable which was a great plus and the clean room was enjoyable. Thanks.”

Apr 5, 2008 by Elsa from Cabo Rojo, PR
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• The friendliness of the employees.
• The noise from the cars in the highway, it was difficult to sleep.

“The hotel is well located, very clean and friendly staff.”

Mar 28, 2008 by Philip from West Covina, CA
Overall Rating: 1
Cleanliness:[8] • Staff:[1] • Location:[7]

• Nice rooms.
• Horrible customer service that makes you feel less than human.

“I stayed here before, but back then I had a better stay. This stay was horrible. I left the "do not disturb" sign on the door and night, and the maid STILL tried to open the door, luckily the secondary lock was on, and no one came in. I complained to front desk and was left alone after that. Second bad experience this time around was that I left the "do not disturb" sign on the door, because I dont like people touching my things other than me, and left the hotel at around 1:30pm. I come back at 7pm, and I find that the "do not disturb" sign was taken off, and someone had went in the room and cleaned the bed, and moved all of my things, which really bothered me. Also, they took a pair of my favorite pants and washed them when they were dry clean only! I was furious and complained to the manager. He said he can only give me a voucher for a free stay.”

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Amenities at Four Points Barcelo Hotel Monrovia, Monrovia

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Business Center Coffee Maker in Room Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies

Iron Lounge Maid Service Meeting/Banquet Facilities Outdoor Parking Outdoor Pool Parking Phone with data port Phone with speaker Pool Radio Restaurant Room Service Safe Deposit Box Scuba Diving Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service Water Skiing

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