Mission Hills Inn

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User Reviews for Mission Hills Inn, Mission Hills

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Dec 2, 2009 by Travis from Playavista,CA
Overall Rating: 8

• Nice balcony, big open room, clean.
• Toilet didn't work properly. Maintenance man knocked with do not disturb on door.

“Nice for business travel, appealing courtyard and pool. The breakfast was minimal.”

Dec 7, 2008 by Jane from Charlottesville,VA
Overall Rating: 9

• The staff was all very helpful and kind.
• Not much of a lobby.

“This hotel is fine for anyone just wanting a clean and safe place to sleep. It is convenient to various roadways. There is not too much ambiance, but I think the friendly and helpful staff make up for the lack of tasteful surroundings.”

Jun 11, 2008 by Jill
Overall Rating: 6

• Friendly staff, great pool and landscaping, nice patios and balconies for every room.
• Beds were hard, rooms could use some repair.

“They had options like a nice pool, wireless was available in my room. I don't even find that in some of the larger hotels. Rooms were good size, but the beds were hard and small. The hotel is in need of repair (mostly noticed in the bathroom). It is old. Continental breakfast was o.k.”

Dec 27, 2006 by Lillian from Fremont, CA
Overall Rating: 3
Cleanliness:[1] • Staff:[5] • Location:[4]

• The breakfast is good, and they provide the internet service in the lobby.
• The room is too old and door cannot close properly.

“The lobby looks fine, but the room is terrible. If you just need someplace to stay overnight (check-in late, and check-out early), then it is an ok choice.”

Dec 4, 2006 by Mike from Macedonia, OH
Overall Rating: 5
Cleanliness:[6] • Staff:[8] • Location:[6]

• Staff was friendly.
• Security an issue and the shower head trickled water.

“I would not recommend this hotel. I felt like a room invader could easily come through the door.”

Oct 21, 2006 by Lynne from Antioch, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[3] • Location:[5]

• In-room wireless internet, eggs at breakfast, fridge in room no extra charge, room well cleaned, TV worked fine, good shower head, iron/hairdryer fine.
• Exterior dingy, hallways smell like cleaner, requested wake up call never came (2 days), drapes covered AC, mattress very poor, staff unfriendly.

“Please see above.”

Oct 2, 2006 by Lisa from Los Angeles, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[4] • Location:[6]

• Nice courtyard area.
• The exterior room doors looked like a military prison.

“Basically clean, but pretty shabby. The rooms in the front of the hotel looked lovely from the outside, but the room entrances on the sides of the hotel looked like a military prison. Very depressing, and not at all romantic. You need a token--not just your room key--to use the ice machine. We were not advised of this at check-in, so we had to return to the lobby for a token before we could fill our ice bucket. When we requested a second token in case the need arose for more ice, our request was declined and we were told one token was all we could have for our stay.”

Aug 31, 2006 by Vicki from Hillsborough, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• Queen beds; free parking.
• Outside could use paint.

“This hotel used to be a Best Western. It looks like work has been done recently since becoming the Guest house The landscaping was nice in the courtyard around the pool. The pool was clean as was the room. An expanded continental breakfast was included in the price (waffles, cereal, Danish). A computer was available in the lobby with free Internet access. The hotel is not fancy but was comfortable.”

Aug 22, 2006 by Steve from San Jose, CA
Overall Rating: 6
Cleanliness:[5] • Staff:[6] • Location:[7]

• Our request for 2 beds was honored right away.
• The smell in the room was not good.

“The up side is relatively convenient for Universal Studios visitors, friendly staffs, close to highway and restaurants. The down side is some smell in the room. Also it would be better if the ice machine is inside the hotel. Overall I am satisfied with it with the price I paid.”

Aug 11, 2006 by James P. from Exeter, CA
Overall Rating: 3
Cleanliness:[4] • Location:[6]

• Not a whole lot.
• Rooms are dingy and need remodeling.

“For a non-smoking room, smelled like smoke. The condition of the room is semi- worn down. Hall ways are dingy. This hotel would rank in the single star category. The hotel is located in a seedy part of town.”

Aug 6, 2006 by Bill from Lexington, KY
Overall Rating: 2
Cleanliness:[3] • Staff:[3] • Location:[3]

• Absolutely nothing.
• Old motel, questioned cleanliness.

“Old motel with old beds and old carpets. Refrigerator in room did not work. Very loud motel inside and outside.”

Jul 30, 2006 by Walter from Boulder, CO
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[6]

• I did like the larger swimming pool: I could actually exercise in it.
• The laundry room had only two washing matching, only two dryers, and no clothes sorting table. I had to wait over two hours to do laundry.

“My room was quite nice. The breakfast was convenient. The lobby had wireless Internet access, but not the rooms, so I had to frequent the lobby. I made use of the restaurant next door in their facilities. I did have problems accessing the roads, and finding the place since highway 118 and Sepulveda Blvd had a strange intersection - but that is Los Angeles.”

Jul 28, 2006 by Nancy from Palm City, FL
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[6]

• Rooms were clean & it was close to freeway.
• Air conditioning not working well.

“This hotel is acceptable for business traveler and very affordable.”

Jul 28, 2006 by Melissa from Phoenix, AZ
Overall Rating: 3
Cleanliness:[6] • Staff:[2] • Location:[7]

• Location - close to freeways.
• Staff was not accommodating. Room was very hot.

“The staff does not do a good job of taking care of hotel customers. We asked for a crib (the website says they will provide one) when we checked in around 5:00. They said they would send one right up. We had to ask 2 more times before we finally got one at 9:00 (after the baby fell asleep). They did not provide a sheet for the crib, so my husband took one off the bed and wrapped it around the mattress when he discovered that there was no bottom to the crib. If we had put the baby on the mattress, it would have fallen to the floor. We also asked for a fan because our room was uncomfortably hot. They said they would send one right up and we never received one. The beds don't have fitted sheets - they just use two flat sheets, so they don't stay on the mattress. We wanted to cool off in the pool, because the entire hotel was hot, but we didn't stay long because the pool was dirty. Overall, I would not recommend this hotel to anyone - particularly if you are traveling with young children.”

Jul 19, 2006 by Dan from Colorado Springs, CO
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• NOTHING.
• We got ripped off!!!!

“We were traveling and were afraid to take our luggage out and put it in the room while we were gone. Didn't seem like it was the safest part of town, or was it a two star hotel.”

Jul 12, 2006 by My from Milpitas, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Has a large outside swimming pool, easy highway access.
• A little far from I like it to be.

“Overall It's OK to GOOD.”

Jul 7, 2006 by Basam from Mesa, AZ
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[8]

• The size of the room, the size of the pool, and the baroque grill.
• Very limited Items in the continental breakfast, No hot tub. limited amount of ice is only permitted with tokens from the front disk.

“Nice pool area, with no spa, no exercise room. Breakfast is limited to sweet and unhealthy few items. Two story building with nice size rooms and no elevator. The rooms with double beds have queen size beds that are, comfortable for two people to share each bed. My overall experience is satisfactory.”

Jul 1, 2006 by Michelle from Brooklyn, NY
Overall Rating: 2
Cleanliness:[4] • Staff:[8] • Location:[1]

• Hot water? They give you coffee.
• Worst location ever.

“There is no way I was staying there again. My trip there last month was so miserable I do not know where to begin. No cables offered for plug in internet. Enormous rooms, hard bed, thin sheets, prison soap, no privacy from the parking lot that is right outside the door. I had to spend an insane amount of time on the freeway to get to hotel. This hotel is barely in LA County, and very confusing to find!! The amount of money I spent on gas going from my meetings to the hotel could have fed a lot of starving children in Africa. Do not stay at this hotel. Every time I came in to the hotel at night they were unfriendly and stared at me. The security guard followed me to my door. It is your worst nightmare as a business traveler”

Jun 25, 2006 by Melissa from Phoenix, AZ
Overall Rating: 7
Cleanliness:[7] • Staff:[4] • Location:[9]

• Conveniently located to freeways. Good breakfast.
• Lobby and downstairs area smelled. Hotel staff was not very helpful for our family (two young children)

“Our family drove from Phoenix to Sacramento, w/ a stop at this hotel. The best thing about this hotel was the location. It was right off the freeway in the northern part of Los Angeles. The area right around the hotel was not the best, but we still felt safe. This was definitely a good hotel for the price we paid.”

Apr 23, 2006 by Kay from Sylmar, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• There was a mini fridge and area partitioned from the beds.
• Could not locate the ice machine. Iron burn on the carpet.

“Clean, breakfast was more than expected with a waffle maker to make your own waffle. Balcony was a nice size though being in the front you could hear the street traffic. Good stay for the price.”

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