Radisson Hotel at Los Angeles Airport

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User Reviews for Radisson Hotel at Los Angeles Airport, Los Angeles

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Jul 28, 2008 by Kathhy from Brossard, QC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• 3 pools, location and mini fridge in room.
• Had to pay parking.

“I have surprises like that.”

Jul 14, 2008 by Sara from San Leandro, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• The hotel provides 1 free bottled water. I didn't get from other hotels.
• Parking fee of $13 is too high. They charge you although you're hotel guest.

“The hotel is very near to LAX. Room is big enough for us and 3 big suitcases. The hotel is non-smoking but for the first we got, we could smell the smoke. Called the reception if we could change it and got a new room with no smell. Staff was friendly. The only thing I don't like about this hotel is that they charge parking fee of $13 per day even though you're hotel guest.”

Jun 16, 2008 by Sara from Santa Clara, CA
Overall Rating: 4
Cleanliness:[5] • Staff:[5] • Location:[10]

• Food was decent.
• Broken elevators, running toilets, next guests had key to room and were trying to enter before we'd even checked out! No receipt at checkout.

“This place had the feel of a formerly nice place that had lost its heart. Even the chandaliers had broken crystals hanging down. The elevators were a mess - several were completely broken, others refused to stop on certain floors. The last straw was when the next guests were trying to come into the room prior to our even checking out. Sadly they didn't speak English so they were quite confused. When we did checkout and complained the desk clerks were also confused because the computer said the room was already clean and ready. There was no receipt available and they don't know where our restaurant charges went to. I'll take back all my complaints if I never get charged.”

Jun 16, 2008 by Dan from Pleasant Grove, UT
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[4]

• Close to LAX.
• Customer service was poor.

“I have never stayed in a worse hotel in my life. The staff was rude and not willing to help. We had to wake up the Valet twice to get our car and the elevators did not work most of the time.”

Jun 16, 2008 by Allison from Upland, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[9]

• Airport closeness.
• Staff could have been friendlier.

“Close to lax. Free shuttle. Room was pretty nice.”

Jun 8, 2008 by Melissa from Vancouver, WA

Cleanliness:[2] • Staff:[7] • Location:[6]

• Beautiful lobby.
• Rooms in horrible shape.

“This Hotel is beautiful in the lobby. The rooms are in need of repair! We had to move twice and meet people on the elevator with the same experience. They never cleaned the bathroom and it had dirty washrags and cups from the people before us.”

May 26, 2008 by Michael from Center Moriches, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Good transportation to center and beach.
• The movie's selector was broken.

“Close to Lax and townie things shops food etc. Use the free trolley service to negotiate the Manhattan beach local.”

May 25, 2008 by Pat from Tamuning, AP
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[5]

• Agent at desk.
• Inconsistency of room service.

“I expected more from Radisson. Pool area not attended to and room service food not consistent.”

May 21, 2008 by Bonnie J. from Roseburg, OR
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location, staff, and room were fine.
• Parking was at times a pain - ticket machine broken, etc.

“This is perfect hotel for in and out of Los Angeles. Close enough to freeway for quick access to different areas, and next to airport for the late arrivals/early departures.”

May 20, 2008 by Amy J. from Overland Park, KS
Overall Rating: 8
Cleanliness:[6] • Staff:[3] • Location:[9]

• Pretty staircase, professional, relatively quiet, except noise in the hallway is easily heard (soundproof walls/doors?).
• Check-in and phones were messed up all weekend due to transition to a new computer system? Some of the calls I was to receive didn't get through!

“Great, overall. Prices in the gift shop and restaurant, though, seemed a bit overpriced. Otherwise, it was great. I upgraded to an executive suite. The sleep number beds were just all right, noisy!”

May 19, 2008 by Steve from Jersey City, NJ
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[7]

• Location was close to the airport, clean rooms and common area.
• Check in/service was painfully slow not enough staff.

“Hotel was close to the airport, room was nice and comfortable. The TV was very old and did not fit the modern look of the room. The parking garage reader was not working so in an out privileges were a mess having to validate the ticket each time at the (slow) lobby.”

May 18, 2008 by Joy from Kapaa, HI
Overall Rating: 2
Cleanliness:[1] • Staff:[1] • Location:[5]

• Dinner was well prepared.
• Reception took an hour in line. Staff was cranky, room dirty.

“This hotel is dirty, badly run, staff cranky, customers angry. Our toilet in our room was used and unflushed. How bad is that? The pick up driver was surly and refused to tell us he made an extra stop at a different hotel. We got off and just caught him to get back on. The waiting time at reception for a room key at 3 PM was an hour. They say they give you your room free if you're dissatisfied. I didn't want to even think about standing in that line.”

May 8, 2008 by Christina from Lavista, NE
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The price was great, very nice experience!
• Not exactly what was explained (different room).

“I would stay again!”

May 8, 2008 by Chuck from Underhill, VT
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Great staff, great location to airport, comfortable and quiet room.
• Waiter was very slow in restaurant.

“If you need to stay near the airport, this is a great hotel. Rooms are very soundproof-couldn't hear the planes from lax at all, even though the airport was within walking distance. Staff was helpful and friendly. Pool area was clean and well maintained. And sleep by number beds is always great.”

May 4, 2008 by Bill from Knoxville, TN
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[10]

• The location was excellent.
• The price was a little steep for the quality.

“Overall, a good hotel that has an excellent location to LAX, great for business travel.”

May 3, 2008 by Leonard from Pickerington, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location and clean.
• Parking cost.

“Excellent location and friendly staff. Not oriented to families, but is a very good hotel to stay in.”

Apr 30, 2008 by J from Alhambra, CA
Overall Rating: 5
Cleanliness:[10] • Staff:[5] • Location:[10]

• Good location.
• Staff not knowledgeable about impending closure of parking structure.

“It's close to the airport, so that's convenient. The room was clean, but the air conditioning vent cover was loose and rattled. I wanted to stay 1 night and park my car there for a week until my return, but no one informed me prior to my arrival that the parking structure at the hotel was closing soon. I had to scramble to find another parking arrangement. The hotel staff didn't know about the impending closing of the parking structure which to me is unacceptable. If you have to stay at this hotel, park at valet air park just north of the hotel until a new structure is completed.”

Apr 26, 2008 by Jane from Anchorage, AK
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[9]

• Convenient to airport.
• Pay parking, rooms need major work.

“It was okay.”

Apr 19, 2008 by Deb from Mt. Airy, MD
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• No wait to register; staff told me restaurant still open & 24hrs room service.
• Remote control did not work for TV; no channel listing.

“Stay was comfortable; no wait to register; room was bright & cool when I opened the door. The remote control did not work. The drapes were not wide enough to block out the neon lights welcoming people to LAX. I told the desk on check out about the remote control not working; they stated my night was free. We'll see.”

Apr 16, 2008 by Lorie from Pullman, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Very close to LAX, car rental on site, clean comfortable rooms.
• The pool area was outdated, out of service and needed work in the entire area.

“This is an older hotel that has undergone some updates. The lobby and rooms were very nice and the staff courteous. Great location right outside of LAX and like the convenience of a car rental right at the hotel. Room service was quick and the food was good. Pool area is out of date and needs a face lift.”

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Amenities at Radisson Hotel at Los Angeles Airport, Los Angeles

24 Hour Front Desk Air Conditioned Bar/Lounge onsite Brailled Elevators Bus Parking Business Center Car Rental Desk Charge for rollaway. Coffee Maker in Room Complimentary breakfast not included in all rates. Connecting Rooms Copy Service Cribs Available Elevators Exercise Gym Express Checkout Express check-in FEMA Approved Fire Alarm with Light Fitness Center or Spa Free Newspaper Gift Shop Golf Grab Bars in Bathroom Hairdryers Available Handicapped Rooms/Facilities Health Club Heated Pool Housekeeping - daily In Room Complimentary High Speed Internet Access

In Room Movies Indoor Tennis Indoor parking nearby. $13.00 Daily. Iron Ironing Board Jacuzzi Laundry/Valet Services Modem in Room Multilingual Outdoor Pool Outdoor Tennis Outdoor parking nearby. $13.00 Per Occurrence. Pets Allowed Pool Public Address System Recreational Vehicle Parking Refrigerator available on request Restaurant Room Service Sauna Security Features Shops/Commercial Services Shuttle Smoke Detectors Sprinklers In Rooms Television with Cable Tennis Valet Parking Wake-up Service Wheel Chair Access