Best Value Pinecrest Inn-Idaho Falls

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Feb 29, 2008 by Betsy from Idaho Falls, ID
Overall Rating: 3
Cleanliness:[4] • Staff:[7] • Location:[6]

• Cable TV.
• "Fitness facility" was all old broken down equipment.

“While the room was fairly nice and clean, the fitness room was a joke, the public facilities were worn down and old.”

Jan 30, 2008 by Alicia from Orem, UT
Overall Rating: 4
Cleanliness:[6] • Staff:[8] • Location:[6]

• Manager was friendly, and good cable TV.
• Lights didn't work, non-smoking room still smelled like smoke.

“When checking in, I was pleased with the friendliness of the manager. However, once we got to our "non-smoking" room, the hallway smelled of cigarette smoke, as did the room slightly. Only one out of 3 lights in the room worked and there was soap and shampoo left in the shower. However, it did come with free internet and cable TV, which provided our entertainment. The bed was somewhat comfortable, and provided 4 pillows. It also allowed us to regulate the heat. If the lights were fixed and the shower cleaned better, it would have been a 6 out of 10 experience instead of a 4 out of ten.”

Oct 20, 2007 by Kim from Island Park, ID
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[5]

• It did have a coffee pot and coffee in the room.
• The entrance was very dirty and the room was very worn.

“I felt the room was very dive and I would not stay again.”

Aug 30, 2007 by Nate from Sandy, UT
Overall Rating: 5
Cleanliness:[4] • Staff:[4] • Location:[10]

• Price.
• Cleanliness, workout center needed attention, and staff not happy.

“Fairly clean rooms, however more attention to the bathrooms. The bed was great to sleep in and the room was clean. However, the bed was up on a nicely carpeted stand, but the planks of wood stuck out 3-4 inches. It just seemed a little unprofessional. I know this is only a one star hotel, but this was a little strange.”

Jul 30, 2007 by Kim from Apache Junction, AZ
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[7]

• Not much good could be said.
• Shabby, dirty, unsafe, expected to be asked if I would like the hourly rate.

“Lobby looks like a nice motel. Outside entry doors are not secure. Hallways were littered. Rowdy local bar next to motel. Due to bar patrons, parking space was unavailable by our first room. Our first room was disgusting. Carpet was sticky, I had to wear my shoes, comforter had blood stains on it (which I have pictures) the balcony door which faced the bar did not lock! Loud music from bar, people running around outside. When I called the front desk and they couldn't fix the door, they asked if I wanted another room. I said yes. The clerk left, then ten minutes later the front desk called to ask if I was still changing rooms. We were informed that we then had to go back to the front desk and turn in our keys before we could have our upgraded room. This room had a king size bed with only a shower. The comforter and sheets were clean. The chairs in this room were filthy (which I have pictures). I do have to say that I was at least able to walk on the carpet without my shoes. Had it not been 12:30am, we would have gone to another motel. Although, we were upgraded, the clerk who waited on us was not very friendly. Given the amenities that they listed and the price I paid, I expected a better situation. I would not recommend this hotel and would warning any female traveling alone not to even consider staying there. Pay the extra twenty dollars and stay somewhere else.”

Jul 23, 2007 by Eom from Los Angeles, CA
Overall Rating: 5
Cleanliness:[3] • Staff:[5] • Location:[8]

• Easy to find and breakfast.
• I feel some smoking odor at non-smoking room.

“So .”

Jul 6, 2007 by Todd from Billings, MT
Overall Rating: 4
Cleanliness:[1] • Staff:[3] • Location:[4]

• The room was pretty good.
• The pool was frigid, the hot tub didn't work, and the place was dirty.

“Overall it was very dirty, hallways, pool area, and parking lot. The hot tub didn't work properly and when we complained, the clerk said she would contact the maintenance man. We had serious doubts that there really was a maintenance man. The hot tub and pool were both dirty.”

Jun 29, 2007 by Richard from Miles City, MT
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[5]

• Easy access to room.
• Hall had not been cleaned, food on floor.

“Hotel basically OK. Liked the courtyard.”

Jun 19, 2007 by Chris from Burley, ID
Overall Rating: 2
Cleanliness:[2] • Staff:[6] • Location:[3]

• Not much.
• Room stuck, bugs, a/c broke, noisy.

“I could have got this same room for less if I had called the hotel directly. This hotel will not be recommended by me or my family.”

Apr 24, 2007 by Brent from Moscow, ID
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[4]

• Quiet and clean.
• Bed too soft for my taste.

“This evidently was once a "classy" place, adjacent to a golf course. It is still kept clean, but is otherwise declining to decrepitude.”

Jan 2, 2007 by Kenneth D. from Eagle Mountain, UT
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Everything.

“I didn't get to stay there. I called the hotel as stated on your confirmation to see if I could get a double bed and non smoking. I told them (I have done this many times) that I was to call directly for special request. Needless to say, I never went, I cancelled the trip and did something else. I would never recommend this hotel if they treat customers that way. I have done many hotels with you and have been fine. This hotel is not one that likes you. I lost the money, but I guess I saved gas and food expenses.”

Oct 2, 2006 by Sandi from East Carondlete, IL
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[5]

• Friendly staff.
• No elevators, looked like a place workers stayed for the week & then went home for weekend.

“This hotel is kind of out of the way. The staff was friendly & helpful, but hotel needs updated. Must take steps, as all rooms are either up or down steps. Not too easy to get luggage to room.”

Sep 19, 2006 by Naomi from Melba, ID
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Had a balcony, computer with internet availably.
• The halls smell like smoke.

“Great place, friendly employees, wonderful breakfast.”

Sep 6, 2006 by Kara from Springville, UT
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• The staff did their best to provide adequate breakfast items.
• It was dirty, smelly and in disrepair.

“This was the worst motel we have ever stayed in. We were given a key to our room and it was already occupied. The rooms smelled of smoke. It was run down and dirty.”

Sep 4, 2006 by Mary from Boise, ID
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• Friendly, quiet, clean, not hard to find your way to major areas.
• n/a

“Services were very good and the room above satisfactory. The continental breakfast was worth waking up to and the workers were very friendly and courteous. I would definitely recommend this place to friends and family.”

Aug 24, 2006 by Korey from Lewiston, UT
Overall Rating: 6
Cleanliness:[7] • Staff:[9] • Location:[6]

• I liked the friendliness of the staff.
• I didn't like the location. It seemed to be in a very noisy part of town.

“The courtyard of the hotel was nice, but the place was quite noisy and seemed to be more of a hangout for young adults than a place to take children. The staff was very friendly and courteous.”

Aug 15, 2006 by Kenneth from Dingle, ID
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great room quite large.
• Swimming pool was too cold.

“The room we had was large enough for a family of six. we were close to the areas we needed to be at or visit.”

Jul 30, 2006 by Larry from Boise, ID
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[7]

• I Really can't, anything remotely OK, is offset by negatives.
• Mold in Bathroom, Smelly halls, rooms, Cost exceeded that of Walk-ins.

“N/A”

Jul 26, 2006 by Marty from Wendell, ID
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff was very helpful in finding a tire repair place open on Sunday. Great staff!!!!
• I could not find a thing wrong with this Motel or the Staff!!

“The room was very clean and offered more to the occupant than I expected. I think the star rating is set too low for this Motel, it should be higher. Great place to stay and I plan to return.”

Jul 25, 2006 by Rob C. from Ogden, UT
Overall Rating: 7
Cleanliness:[6] • Staff:[10] • Location:[7]

• The room was clean; hotel staff was friendly and helpful; low price.
• The motel is old and unattractive; it attracted a rougher class of clientele.

“Pine crest Inn is well located just off the Yellowstone Hwy. It is an older property with serious need for room updates, but the friendly staff, clean and comfortable rooms and low price make it an ideal one night stop en route to or from the parks. It is also less than an 2 hour drive over Teuton Pass to Jackson where a hotel like this would cost 3 or 4 times as much. Rooms have a microwave oven and small refrigerator.”

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Amenities at Best Value Pinecrest Inn-Idaho Falls, Idaho Falls

120 AC 24-hour front desk Air Conditioned Alarm Clock Balcony Bath Tub Business Center Cable TV City View Coffeemaker Color TV Computer Available Conference Facilities Continental Breakfast Courtyard Cribs Available Double Bed Email Service Exercise Gym FAX Family Plan-Children Allowed Fire Alarm with Light Free Airport Shuttle Free Full Breakfast Free Parking Golf Guest Laundromat Hairdryer In Room

Health Club Heated Guest Rooms In Room Movies Iron Ironing Board King Bed Lounge Meeting facilities No Pets Allowed Non Smoking Outdoor Pool Parking Pool Pool View Radio Restaurant Security Shower Sitting Area Smoke Detectors Smoking TV Remote Control Telephone Temperature Control Vending Machines Wakeup Service Wheel Chair Access