Country Inn by Carlson Holland

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Nov 17, 2009 by Dartanion from W. Michigan
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[5]

• Staff was very friendly, courteous, professional, and responsive to our requests.
• Smelly room. Champagne (Andre) didn't taste good, dumped it out.

“Took my wife there. for their romantic get away package. The Lobby is very nice, but the rooms. The first room they gave us smelled like it was a smoking room so I told them we needed to move. They politely gave us another room without any hassle and that room was a little better, but I still had to open the windows, turn on the fan, and the bathroom vent while we were out. Didn't seem to help very much. They said the rooms were smoke-free, but I told them it smelled otherwise and they didn't seemed to be too concerned. Almost like they knew why. I was surprised that it was so worn for it's age. Carpet edges fraying, furniture (TV cabinet and beside table) and woodwork worn, bathroom tub and sink cracked up. It was easy to spot repairs that had been done. The whirlpool must above us must have leaked because of the poor patch work on the ceiling in both our room and the bathroom. Holland has world-class craftsmen, shouldn't be very hard to find one, definitely worth the money. These are relatively cheap ways to keep up a good appearance to keep people coming back. Don't know what they'd do about the smelly rooms. It was in a goofy, hard to get to area. The holey trim on the outside didn't help the appearance, they used interior grad plywood so it needs to be replaced with something better that's maintenance free. Great staff, but I don't think we'll be back. Should have taken a clue from the empty parking lot.”

Sep 17, 2009 by Beth from Leipsic,OH
Overall Rating: 9

• Great atmosphere, warm cookies in lobby and very good breakfast.

“Very nice hotel. Staff was very friendly. Great continental breakfast. Lobby area was very attractive.”

Sep 2, 2009 by Kristina from Bloomfield Hills,MI
Overall Rating: 9

• We like the look and location of the hotel.

“We were extremely pleased with this hotel. We like to stay in this location (downtown Holland, MI) so we can go to the Holland beaches and the wonderful beaches north and south of the town as well, which this hotel provided us easy access to (via hwy 31). The staff was friendly, clean room, very comfortable - and good air-conditioning - something I have had a hard time finding this summer at many other hotels I have stayed at (this can make all the difference to a good night's sleep, sometimes).”

Aug 19, 2009 by Wempie from Columbus,OH
Overall Rating: 6

“Requested double beds, the request never got to the right people. Ended up with a king bed.”

Aug 3, 2009 by Julie from Portage,MI
Overall Rating: 10

• Clean, modern and friendly.
• No elevator.

“Nice decor. Good breakfast selections. Friendly staff.”

Jul 27, 2009 by Terri from Herculaneum,MO
Overall Rating: 9

• Room was very nice staff very helpful.
• Didnt have a elevator for heavy luggage.

“Hotel is off the beaten path but very clean and friendly staff.”

Jun 10, 2009 by Shannon from Lamoni,IA
Overall Rating: 8

“Old but clean.”

Sep 9, 2008 by Jeff from Holt, MI
Overall Rating: 6
Cleanliness:[10] • Staff:[8] • Location:[8]

• Looked good from the outside.
• Very small room. Very high price. Hard to get to. Highly overrated.

“From the outside the property looked promising. Once inside we were greeted with a pleasant public area and nice counter person. But upon entering our room everything changed. We found a tiny room with small beds that wobbled. The room was so small that one person sitting at the desk had to move every time another wished to walk by. We were thankful we were traveling alone and not with our children.”

Sep 8, 2008 by Greg from Carleton, MI
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[2]

• Very pleasant atmosphere with a country feel. Cozy and warm.
• Impossible to find.

“From the wood front steps to the all wood lobby, I loved the country feel to this hotel. All the furniture seemed new and everything was clean and well kept. The front desk was helpful as well. The rooms were no different from the lobby. Nice wood furniture and clean. The only problem with this hotel was it's horrible location.”

Aug 25, 2008 by Kim from Waterford, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The breakfast buffet, the free cookies, and the hotel always smelled like cookies were baking.
• I liked everything.

“It was great.”

Aug 20, 2008 by Lee from Oakland, MI
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[4]

• Very quiet at night. No rowdiness.
• We wanted non-smoking room. Got smoking room.

“Average hotel for short stay. Breakfast area had a bad layout. In the morning it was very crowded, did not flow well. Poor signage on out side if hotel.”

Aug 11, 2008 by Stephanie from Manhattan, IL
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[5]

• Looked comfortable.
• The furniture in the room was a little worn out.

“The hotel was fine, nothing spectacular. Was in kind of a goofy place at the end of a parking lot. But close to attractions. Probably would not stay again, nicer hotels in the area close by. Holiday Inn and Hampton Inn would be better.”

Aug 10, 2008 by Linda from Rochester Hills, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Comfort of rooms.
• Little hard to find.

“Very efficient staff, clean, would definitely stay again.”

Aug 4, 2008 by Al from Willard, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• The complimentary breakfast was wonderful! Staff was very friendly.
• None.

“This hotel was an excellent place to stay. It was very quiet and the rooms were very comfortable. I will definitely stay here again.”

Jul 29, 2008 by Jerome from Grosse Pointe, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[5]

• Fireplace in lobby, breakfast bar.
• Pool area was too cold, pool was too cold, not enough towels.

“In a mall, a little difficult to find. Good breakfast, very busy, clean and safe rooms.”

Jul 28, 2008 by Steve from Arlington Heights, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The atmosphere was pleasant; the extended breakfast was awesome!
• The pool was a little small perhaps for one family or so.

“The hotel is bright, clean and very nice. The beds are new and most comfortable. The breakfast went way beyond "continental", there was something for everyone. I would definitely stay in this hotel again!”

Jul 26, 2008 by Nelda from Decatur, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Convenient to Dutch Village. Country Inn always good!

“As good as Country Inns always are. The published address was misleading, though, as the hotel was way back in a shopping center and we drove back and forth on the road looking for the address and finally called the hotel for directions. Simple once you know where it is!”

Jul 24, 2008 by Mike from Cadillac, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Clean, friendly, good breakfast and cookies.
• Pillows way to soft and didn't have any to hand out.

“My family and I enjoyed our stay and my kids had fun in the pool. The vents in the pool are not in safety form, my daughter cut her self really bad on the metal vents inside the pool when pushing off the wall. Enjoyed the breakfast with so many options, and enjoyed the cookies that they would have in the lobby.”

Jul 23, 2008 by Kay from Columbus, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[5]

• The mattress! My husband liked the cookies upon arrival.
• Hard to find. Lack of sign on the street and in the back of a shopping center.

“Friendly. A bit dated, older dark carpet, but clean. Hall had an old smoky odor but room was fine. Nice clean bathroom and well kept room. Beds were very comfortable. Location was fine for us but quite hard to find upon arrival in Holland. Need large sign on James ST. There is none and it is at the back of a shopping center.”

Jul 23, 2008 by Erin from Tinley Park, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• The cookies and breakfast.
• They put me a smoking room unless I asked for a non-smoking room.

“Great hotel, but hard to find (it's in the back of a shopping center). The staff was helpful and friendly, but they put us in a smoking room unless I specifically asked for a non-smoking room.”

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