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Four Points by Sheraton Des Moines Airport 2-star

1810 Army Post Road, Des Moines, IA

Welcome to the Four Points by Sheraton Des Moines Airport where a recent renovation has given us a stylish, new look.[more]

  • Amenity Highlights — Pets Allowed, Free Parking, 24 Hour Front Desk, Bar/Lounge, Business Center
  • Average User Rating: 9.0 [rate it]
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User Reviews for Four Points by Sheraton Des Moines Airport, Des Moines

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[8.5]
Based on 293 user ratings

Aug 20, 2008 by Rca from Lees Summit, MO
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Bed was comfortable.
  • Layout makes a long walk to restaurant.

“Very Good Value for the price. Rooms very nice and restaurant had good food selection.”

May 6, 2008 by Gayle from Cresco, IA
Overall Rating: 8 Overall user rating
Cleanliness:[6] • Staff:[8] • Location:[6]

  • Nice rooms, helpful staff.
  • Remote didn't work.

“The rooms are very nice with comfortable bedding, microwave and mini-frig in the rooms, and internet access. Staff was very helpful and courteous.”

Apr 30, 2008 by Jim&Judy from Harrison, AR
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • People very helpful, on top of their game.
  • Parking lot.

“We would stay there again, and I would tell other people to try this hotel. Very nice and friendly.”

Apr 16, 2008 by Chad from Saint Louis, MO
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • The restaurant and pool were nice.
  • When we arrived the room they assigned us was not ready and they had to get us another one.

“The staff is extremely friendly and accommodating. The hotel is close to the airport and highway. It was nice to have the Bennigan's restaurant in the hotel-good happy hour specials!”

Mar 23, 2008 by Susan from Irving, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The location was exactly what I needed.
  • Not crazy about the handicap shower [only because you wanted me to be critical about something].

“The staff was very accommodating, efficient and courteous. It was a delightful because of them.”

Mar 14, 2008 by Diana from Washington, IA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Beautiful rooms/micro/frig.
  • Nothing.

“Beautiful rooms with pool, restaurant on site. Staff friendly.”

Mar 12, 2008 by Marthanna from Davenport, IA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[8]

  • Beds and pillow selection wonderful.
  • The fire alarm going off at 1:56AM.

“First step into room has an inviting comfortable feel.”

Mar 8, 2008 by Nancy from Oskaloosa, IA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[9]

  • Proximity to airport and excellent shuttle service.

“Excellent location for airport users, excellent 24 hour free shuttle service. Has a reasonably priced long term parking package.”

Feb 13, 2008 by Patty from Richland, IA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Very clean, did not smell like smoke.
  • Parking lot needed cleaned but understandable wall the snow.

“Highly recommend this hotel, we have been to in years. Have already told a dozen or so people about how nice this is and easy to get to.”

Feb 6, 2008 by James from Valencia, CA
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[9]

  • Quiet and warm.
  • A little old and worn.

“The bed was comfortable, with excellent linens. It was warm. I did not need to turn the heater on at night, due to good linens and warmth of room. Bathroom was cleaner than most. The location was quiet, although close to airport.”

Jan 23, 2008 by Roberta from Watkins, IA
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[8]

  • Clean, nice. Frig and microwave.
  • Vent fan in bathroom was dirty.

“Nice furniture and decorating. Clean, nice accommodations.”

Jan 20, 2008 by Duane from Moorefield, NE
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[7]

  • Friendly not packed with loud people. The place was quiet.
  • Was a nice place to stay?

“Would recommend it as a place to stay. friendly quiet and the room was clean and had many extras that not all places have fridge, iron, large closet, coffee pot and a microwave.”

Dec 22, 2007 by James from Lohrville, IA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Room was contemporary, clean, and had all the necessary amenities.
  • It took the heater several minutes to come on and we thought it was broken and had to call the front desk.

“I was impressed with the inviting lobby area, friendly staff, and modern, well decorated facilities. The room was clean, the bed was fabulously comfy and decked out with luxuriant pillows, and the bathroom was sparkling. The hot tub was the perfect temperature, and the pool was crystal clear. We were impressed with the hotel and would stay there again.”

Nov 29, 2007 by Diana B. from Story City, IA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[5] • Location:[9]

  • Shuttle to airport and they watched my vehicle while away.
  • They charged my credit card for amenities not used.

“Very convenient for travelers out of Des Moines. I would have paid the same amount for parking that I did to stay overnight in a nice motel and have a breakfast and shuttle in the morning. Very nice, spacious rooms.”

Nov 17, 2007 by Connie from West Jordan, UT
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Most comfortable bed I have ever had at a hotel!
  • Nothing. Excellent hotel.

“Very friendly staff. Excellent breakfast offerings, great beds, great wireless internet set up. Hope to stay there again when I go to DSM.”

Nov 13, 2007 by Mark from Sacramento, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Clean room, comfy bed, microwave & fridge.
  • Decaf coffee only in self serve comp coffee tray.

“Was not expecting much at the best western DSM airport, but have to say I was pleasantly surprised. Easy access to room via controlled access door from parking lot. Bed was extremely comfy. Good TV entertainment, microwave and fridge in room. Jacuzzi spa was inoperative during my stay. Overall a very pleasant experience.”

Oct 27, 2007 by Vicky from New Hartford, IA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • The pool and whirlpool where great. And the cafe next to it.
  • The 2 ice machines on the lower level where out of order.

“I was so shocked, first because the room was so nice and big and very clean. And second, we where so close to the pool. I loved it. Will definitely tell our friends. Oh yes and the shuttle from the hotel to airport. Gods send!”

Oct 24, 2007 by Tony A. from Clarinda, IA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Convenient location, good size room.
  • Ice machine on the floor did not work.

“Very good, close to airport, swimming pool, attached restaurant (Bennagin's). Good sized rooms, quiet, clean.”

Oct 19, 2007 by Rama from Redding, CA
Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Clean, extremely close to airport, shuttle service within 5 minutes to/from airport, clean, good staff.
  • No negatives.

“Wow. Has the best western changed (at least at this airport location)! Clean, attractive, nice staff, within a nano second of the airport and 24 hour service to and from the Des Moines airport. Extremely pleasant staff all around and a nice little breakfast. Perfect.”

Oct 9, 2007 by Ruth from Newton, IA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The staff were especially kind and helpful informed us of the park and fly option, which we appreciated.
  • There wasn't anything to dislike.

“This hotel is conveniently located near the Des Moines airport. It makes it easy to catch an early morning flight. The rooms are updated, with the latest in amenities.”

Amenities at Four Points by Sheraton Des Moines Airport, Des Moines

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Elevators
  • Express Checkout
  • Free Local Telephone Calls
  • Free Newspaper
  • Free Parking
  • Hairdryers Available
  • Mini Bar
  • No Smoking Rooms/Facilities
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Television with Cable
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