The Flordia Mall Hotel

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User Reviews for The Flordia Mall Hotel, Orlando

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Sep 25, 2009 by Preston from Sterling,IL
Overall Rating: 2

• Nothing.
• There were armed guards in lobby and outside property patrolling parking.

“I had a 5;30 AM flight, and there is no shuttle. Upon checking in & determining I would need to make travel plans to airport I requested the bellman schedule a taxi. I requested a wake-up call from front desk explaining I had an early flight. I got neither a wake-up call and had to make arrangement upon checking out at 4:00 AM to get a taxi. My credit card was charged $11 upon check-out for bottled water in room, in-room coffee, and the newspaper. At 4 AM there was no newspaper, and I did not drink water or use coffee maker. I was not made aware of the incidental charge upon check-in and plan on disputing this. Overall this hotel is rated incorrectly both as upscale and as airport location. It is $30 cab ride from this hotel to airport.”

May 13, 2008 by Bobbie or Mrs. Owen
Overall Rating: 10

• Ease of checking in and appearance of room.

“Florida Hotel and Conference Center had too early checkout time and no airport transportation. We also stayed at Crowne Plaza Orlando Airport which, overall, I liked better due to friendliness of staff, and their willingness to let us stay an hour later - and a big plus - they had airport transportation which
this hotel
did not have.”

Apr 29, 2008 by Diana from South Portland, ME
Overall Rating: 5
Cleanliness:[7] • Staff:[10] • Location:[2]

• Bellman went above and beyond for us trying to help us find hotel.
• Nailed for add'l fee above paid-in-full reservation for wireless & gym (we stayed 7 hours!).

“Nice hotel, though certainly not an airport hotel ($27 cab ride!). Hard to find by address. Watch for extra fees. It is actually attached to the mall, like an anchor store would be, so if you're coming to Orlando to go this mall, I suppose it's some kind of dream, but otherwise, it was nice, but very hard to locate. Staff super nice.”

Apr 27, 2008 by Thomas from Sebring, FL
Overall Rating: 5
Cleanliness:[9] • Staff:[6] • Location:[9]

• Great location.
• Resort fee.

“I was only staying overnight so a $7.50 resort fee really stung. This is not a resort. I got two bottles of water and a newspaper or my 7.50 resort fee.”

Apr 22, 2008 by Faye from Picayune, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Personnel, service, facilities.

“This was an excellent hotel and the area it is in was great. The Florida Shopping mall, the convenience of food. The stay was a very pleasant experience one to be repeated.”

Apr 5, 2008 by Robert from Miami, FL
Overall Rating: 2
Cleanliness:[8] • Staff:[6] • Location:[1]

• The Florida Mall.
• The location.

“This should not be considered an airport hotel. It is 8 miles from the airport and as such does not offer airport transportation. The surrounding neighborhood is questionable at best! I would not recommend to this hotel to any solo business traveler seeking an airport locale.”

Apr 3, 2008 by Brian from Richmond, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[8]

• Good central location and close to attractions.
• Older hotel and not in the best shape. Poor public areas and bad restaurant/service.

“This was an average, older hotel with a good location. If you love to shop, this hotel is part of the Florida Mall so you can shop until you drop. The service wasn't that good and the rooms were small and bathrooms old. The public areas are in decline. Beds were ok but air didn't work right. Flat screen TV's in the room. Good for one night or business travelers. Close to airport.”

Apr 1, 2008 by Andy from Ellicott City, MD
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[3]

• It was very clean and the room was comfortable.
• The bar and restaurant are wide open to the lobby, This invited a lot of munchkins to bang on the piano and run around in the restaurant.

“The overall experience was fair. I liked the cleanliness of the rooms and the hotel. The service from the staff was good although we couldn't find the valet driver at 4:00 am. The desk clerk ran and got the car instead.”

Apr 1, 2008 by Christine from Mebane, NC
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[4]

• Comfortable room.
• Not quiet, very loud, lots of kids screaming in the hallway till 11 pm.

“This was a nice hotel, though it was very busy with lots of kids that were all in the hall till late at night talking and yelling very loudly. Also, I don't consider this an airport hotel, there is no hotel shuttle and I had to take the bus to get there which is not as convenient as the other "airport" hotels.”

Mar 11, 2008 by Marilyn from Mill Valley, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[5]

• Good parking, excellent food, friendly staff.
• Awakened at midnight with a mistaken wake-up call.

“It was a little hard to find the hotel in the maze of the Florida Mall. I had printed out a picture of it so we recognized it in the distance and wound our way around the Mall. In the early morning darkness, we had trouble finding our way out of the Mall to the highway. It was also a little far from the airport. We were pleasantly surprised at the quality of the hotel in general. It was pouring rain outside and choosing to eat at the hotel that evening proved to be a very good experience. Even the Grill staff was professional and friendly! I would stay there again now that we know the way.”

Mar 9, 2008 by Kenk from St Charles, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Excellent value, excellent experience, what else can a traveler ask for?
• More public seating groups in lobby. The area is very large and surrounded by food and drink areas. I thought it would be nice to sit a while.

“I will not hesitate to recommend this hotel. It exceeded my expectations in every way. This is one best kept secret for the business traveler and the family. There is enough space for both groups.”

Mar 9, 2008 by Brett from Vero Beach, FL
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[1]

• Nice sized room.
• NO airport shuttle.

“The hotel is nice. Its amenities are less than expected. While it was nice to be located attached to the large mall, this hotel is over 6 miles from the airport and has no airport shuttle. When I purchased a room, I specified a hotel near the airport - and I expected to have a shuttle to/from the airport. Perhaps this hotel should be listed in the sea World or Disney area (as it is closer to both of these attractions than the airport). I feel that being stuck at the airport was unacceptable.”

Mar 3, 2008 by Robert from San Antonio, TX
Overall Rating: 6
Cleanliness:[8] • Staff:[3] • Location:[1]

• Nice rooms.
• Mandatory fee. Way frisking away from the airport. Had to get a rent a car just to stay there overnight. That's a misrepresentation of where it is.

“Don't stay there if you are trying to stay near the airport overnight. Too far away and transfers there are outrageous.”

Mar 2, 2008 by Richard from Pawleys Island, SC
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Hotel was located within large mall.

“Value for the money was excellent. Hotel staff was very nice. I did not meet a staff member that was negative or unfriendly. This hotel served our purposes.”

Feb 29, 2008 by Jared from Liverpool, NY

Cleanliness:[10] • Staff:[10] • Location:[10]

• The outdoor pool and access to shopping.
• Shuttle to airport not avail before 5 AM.

“This was a great hotel. I definitely recommend the hotel to everyone traveling in Orlando.”

Feb 29, 2008 by Michael N. from Parker, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great pool!
• No balcony.

“Great hotel, I really like it!”

Feb 11, 2008 by Rosanna from Tampa, FL
Overall Rating: 10
Staff:[10] • Location:[10]

• Great location (Its located within a mall).

“This hotel is centrally located in Orlando, Florida and it is conveniently located to all Orlando points of interest. The hotel is located within the Florida Mall and the staff was great. The hotel is clean and modern; I had a great experience while staying at this hotel.”

Feb 11, 2008 by Gordon from Gautier, MS
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Overall the hotel was great. Especially location.
• Nothing.

“This hotel really surprised me. Especially for the price. It was a very good 4 star hotel. Everything was nice. Rooms were very clean. It is located in a very nice shopping mall that made it easy to spend some free time.”

Feb 3, 2008 by Bruce from Hermitage, TN
Overall Rating: 1
Cleanliness:[5] • Staff:[4] • Location:[1]

• Nothing wrong with the hotel, but it is not an airport hotel!
• No transportation to/from the airport.

“My impression was limited. I did not care for the hotel at all because it was supposed to be in the airport area. It is not. I am hoping to share this information with others as well.”

Feb 2, 2008 by Terry from Pocatello, ID
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• The attitude displayed for the customer.

“I will never stay here again.”

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Amenities at The Flordia Mall Hotel, Orlando

AM/FM Alarm Clock Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable

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