Fantasy Springs Resort and Casino

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User Reviews for Fantasy Springs Resort and Casino, Indio

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Sep 21, 2009 by Louise from Queen Creek,AZ
Overall Rating: 9

• Rooms were very clean.
• The buffet lunch was worse than terrible. Food was dried out and barely warm.

“The buffet was terrible. If you are going to have a 24-hr buffet, then the food should always be warm and edible. The chicken besides being cold was dried out. The Chinese food was cold. The macaroni and cheese was congealed and cold. The other restaurants in the hotel were excellent but I felt like asking for my money back after eating at the buffet.”

Aug 11, 2009 by Pat from Folsom,CA
Overall Rating: 9

• Bowling alley.
• Smoky

“Nice hotel. Clean. Friendly. Fun bowling alley. Casino is nice if you are a gambler. Friendly staff.”

Apr 13, 2009 by Yvette from Hermosa Beach,CA
Overall Rating: 5

• The Hotel Valets were very good. Room was decent and large. Pool very nice but windy area. Loved Starbucks in hotel.
• Location of hotel is poor-nothing is around here. Room service forgot to clean room. Thin walls.

“The hotel is in a horrible location all by itself in Indio. Nothing is around-depressing. The hotel building, lobby and rooms are nice. The rooms and bathrooms are a good size. Enjoyed coffee maker in room. I asked for a view of the pool and was given a view of the mountains (really a trailer park) even though they admitted hotel was not very full that week. The pool area is convenient to get to and nice. Loved having Starbucks in the hotel. Grabbed a slice of Pizza in their cafe and a good value for $3. Also had food and a Pina Colada from POM restaurant by pool and that was very good and a fair price. We did not gamble but gambling area looked nice. Also room service forgot to clean room one day. They offered to clean at night when I called but said no just give me some fresh towels. Room next to ours had a loud party. Security finally came at 3 am to break up party. There are a lot of drunk, loud partiers here at hotel at night. Will not come back with family although lots of nice families at pool during the day. Parking hotel valet was very prompt, courteous and parking was free!”

Sep 4, 2008 by Cynthia from Saugus, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• Great staff. Got upgraded to a room with a view.
• The rate of return on the slot machines.

“Beautiful with great ambiance. Would definitely make the long drive again to stay there.”

Aug 6, 2008 by Diane from San Diego, CA
Overall Rating: 2
Cleanliness:[9] • Staff:[1] • Location:[6]

• The room was clean and quiet.
• The staff.

“The hotel (Fantasy Casino & Resort, Indio, CA) was not able to accommodate my specific request of a double-bed, non-smoking room.”

May 8, 2008 by Kathy from Santa Ana, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[7]

• Friendly staff. Great pool.
• We needed to get ready to go out at 2:00 and housekeeping had no clean towels.

“The hotel was pleasant and undoubtedly the best available in Indio. The Juliet balcony is a bit of a joke and not worth the extra money. We didn't find out until we entered the room!”

May 1, 2008 by Paul from Woodhaven, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[4]

• Smoking bar.
• No bus at hotel to the music festival 90% of guests attending.

“Clean-only one restaurant offered breakfast.”

Apr 19, 2008 by Manuel from Pomona, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Very pleasant stay.
• Parking for oversized vehicles is a dirt lot.

“Very satisfied with the overall experience. Good food, plenty of activities.”

Apr 17, 2008 by Tammy from Palm Springs, CA
Overall Rating: 2
Cleanliness:[9] • Staff:[7] • Location:[8]

• Stayed because of the event at the Events Center.
• They were not prepared for the power outage!

“The hotel itself is quite lovely. I was very disappointed in there overall reaction to the power outage that night. They were not trained nor were there any forms of information given to the people in the hotel, or casinos when this happened. This could of been a disaster.”

Apr 16, 2008 by Brian from West Covina, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The onsite golf course I tore up.
• The smoking room I was forced to have.

“The casino treated me nicely and the rooms were nice.”

Apr 9, 2008 by Sheila from El Cajon, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[5]

• The bed was comfortable.
• Terrible dining experience and too costly for mediocre food.

“There were not enough places to eat. They would not allow late checkout and my room was not ready when I arrived. I have stayed at much nicer resorts for less money.”

Apr 8, 2008 by Warren E. from Port Coquitlam, BC CA
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[2]

• The restaurant was great.
• Location was horrible.

“Decent choice if you don't plan to leave the resort.”

Mar 31, 2008 by Sue from Albuquerque, NM
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Quiet, several restaurants and amenities plus casino, courteous staff.
• No negative experience.

“The hotel rooms were light and airy, tastefully decorated and clean. The lobby and hallways were wide and open, the staff was courteous. Coffee shop and snack shops were conveniently located as well as other restaurants. Offers complimentary valet parking.”

Mar 19, 2008 by Betsy from Tustin, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Convenient location. Lots of amenities.
• Noise from the 12th floor night club until 2am!

“I was attending a seminar in town w/ 2 other people. The hotel was nicer than many 3 star's I've stayed at. Good sized, comfortable, clean room. Staff was very friendly and helpful. Very Good service at restaurants - food was okay. Large casino with lots of gaming. Also an event center/ bowling/ nice pool/ 4 or more restaurant options/ lounge/ night club/ comedy club. Fun time.”

Feb 25, 2008 by Tom from Rancho Santa Margarita, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• How clean and new everything was in the room.
• The loud neighbors next door.

“Exceeded my expectations for cleanliness and food. But if you are there on business, don't forget that it's a casino too and that gamblers tend to stay up into the wee hours of the morning before they come back to their rooms to talk very loudly about how much they won/lost and why.”

Feb 21, 2008 by Rachel from Temecula, CA
Overall Rating: 6
Cleanliness:[5] • Staff:[6] • Location:[4]

• The Bistro restaurant was excellent.
• Smoking allowed in casino.

“Don't let the seedy surrounding areas fool you. The insides and pool area are very nice.”

Feb 14, 2008 by Corrie from Riverside, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

• Fun.
• Too many kids. This is a casino, no kids should be allowed.

“The hotel is excellent. We always enjoy staying here. I do not like that you have to pay the price for a room and then a 10% room rate fee for the second person. That's not right. I can see if you had a 3rd person but not for 2.”

Aug 29, 2007 by Beth from Los Angeles, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[7]

• Great pool, great room, proximity to casino.
• Buffet was disappointing and we love buffets!

“Everything was great except the buffet.”

1 of 1 people found this review helpful.

Apr 26, 2007 by Sheree from Crestline, California
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• We loved everything.
• Nothing.

“I would recommend this resort to everyone. We had a blast there. Staff very friendly. Clean rooms. Food was great! We dined via room service and at the cafe. Decor in the cafe is lovely. Lots of machines fun ones. Just an over all great time in a wonderful resort and casino. Romantic place. We loved the pool area very pretty. It's just an overall fun, exciting place to spend the night at or a couple of weeks. You will not be bored. Guaranteed. Enjoy.”

Apr 18, 2007 by Pam from Simi Valley, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• There was allotting to do.
• We were on the 11th floor and a very popular night club was on the 12th very noisy.

“This hotel was very nice. I will stay there again but I do not want to pay the high rate I paid. ”

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Amenities at Fantasy Springs Resort and Casino, Indio

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Casino Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable

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