Holiday Inn Express Chicago-St. Charles

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User Reviews for Holiday Inn Express Chicago-St. Charles, St. Charles

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Jul 19, 2008 by Pamela from Wyoming, OH
Overall Rating: 3
Cleanliness:[7] • Staff:[8] • Location:[5]

• Pretty room - being renovated - nice landscaping.
• Toilet didn't flush (2 days); outside security door didn't close; there was a drunk, man wandering the halls at 1:30 AM.

“Breakfast was good. The outside pool is heated, but I didn't have time to swim. The staff was appalled when I reported the drunk, man wandering the halls at 1:30 AM on a week night. They did adjust my bill. Someone had planted flowers outside. My room was very pretty, but the toilet didn't flush and the bath tub was chipped. They are in the process of renovating the rooms, so the hotel might attach a better clientele next year.”

Jun 27, 2007 by Sharon from Crystal Lake, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• It was clean and friendly.
• Hotel is spread out.

“Its close to bike trails and some great restaurants.”

Feb 20, 2006 by Margaret from Baraboo, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very easy to find, clean, and comfortable rooms.
• Outside steps were slippery and hard to bring luggage up stairs.

“Very nice place and look forward to visiting again.”

Jul 7, 2005 by Beth from Whitefish Bay, WI
Overall Rating: 5
Cleanliness:[9] • Staff:[9] • Location:[9]

“The hotel was nice and they had a continental breakfast.”