Holiday Inn Rock Island - Quad Cities

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User Reviews for Holiday Inn Rock Island - Quad Cities, Rock Island

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Nov 22, 2009 by Suzanne from Saint Louis,MO
Overall Rating: 8

• Flexible staff.
• Cramped rooms.

“This hotel was more than what I expected from a Holiday Inn. The hotel staff allowed me to check in early and check out late to accommodate my schedule. I did think that the room could have done with less unnecessary furniture.”

Sep 27, 2009 by Vicki from Macomb,IL
Overall Rating: 5

• We wanted to stay in the downtown area for a change. Now we know what is like.
• Air conditioner could not be adjusted...it was hot. Bed & pillows not comfortable. Did not like the area it was like a deserted ghost town.

“We realize would be a good place for business meetings.”

Aug 25, 2009 by John from Lake Villa,IL
Overall Rating: 4

• Hotel needs to be updated.
• Carpet was dirty and whole room was dated.

“Pass.”

Aug 10, 2009 by Tammy from Cheyenne,WY
Overall Rating: 5

• The pool was clean and well maintained, the price was fair.
• Room door's lock would not engage, large hole in bathtub where drain should be, no continental breakfast.

“Overall, it was shabbier than I anticipated. But most of the staff was friendly, and it met our needs.”

Jul 24, 2009 by Julie from Wildwood,MO
Overall Rating: 6

• Check in was easy and quick.
• Service at the restaurant was awful.

“This definately did seem like a 3 star hotel. It was clean and fairly updated, but definately not up to normal 3 start standards. The pool was small and lots of rust all over the edge, although my kids enjoyed it a lot. The service at the restauarant was awful (food was great, though). Kids ate free at the restaurant, so that helped out. I guess you can't beat the price--we "pricelined" it for about 60% off the rack rate. I would would have been upset if I'd paid more.”

Jul 12, 2009 by Ann from Ft. Myers,FL
Overall Rating: 8

• Nice comps with priority even though we booked with priceline.
• Older hotel, not in a great area, restaurant not great.

“Good value with priceline, but I'd never stay there for full value. Older, but quiet rooms.”

Jul 6, 2009 by Mary from Chesterton,IN
Overall Rating: 10

• Check-in and check-out was fast and friendly!
• I think this was definitely up to a 3-star hotel.

“It was what was expected - employees were very nice.”

Apr 29, 2009 by Rudy from Lerna,IL
Overall Rating: 5

• It was just ok.
• The pictures do not reflect the look of the hotel. Loud. wallpaper peeling off.

“I felt this hotel is okay in a pinch. Just fair not dirty but not clean either. My husband and I meet my daughters and their families so the location was good for meeting but we all agreed the parking bad. Front desk clerks all looked very unkempt, shirts/blouses very wrinkled. When we checked in the young lady at the desk was not into customer service at all. I work in customer service so I was expecting more. We were told check in time was 3 pm but when we went to checked on status of rooms they told us they would not be ready until 4pm. We only were there for overnight so it worked for the price. I was just expecting more from a 3 star level hotel. They did not have any coffee in our room and the coffee down stairs was cold.”

Apr 6, 2009 by Crystal from Inver Grove Heights,MN
Overall Rating: 10

• Walking distance a lot of location restaurants, clubs and attractions!
• The locker room facilities in the pool area/workout area need to be renovated/updated.

“This was a great hotel. Local restaurants and clubs were a lot of fun and in walking distance. The entire hotel staff was a delight! They offer shuttle service to attractions around the area which was an excellent accommodation! I would recommend this hotel if you're visiting the Quad cities!”

Mar 19, 2009 by Kristina from Beach Park,IL
Overall Rating: 9

• The staff was very friendly.
• No continental breakfast/parking.

“Great location for visiting. Right in the middle of town. Great restaurant attached.Walking distance to local clubs.”

Dec 2, 2008 by Arnie from Battlefield,MO
Overall Rating: 1

• Exercise room and pool.
• Staff stole some personal items.

“The room was not properly cleaned between days. No replacement of hair shampoo and soaps. No replacement of coffee between days. Staff stole wife personal hair dryer and some clothes.”

Nov 7, 2008 by
Overall Rating: 3

• Easy parking.
• Lousy area.

“Small rooms and AC did not work in mine. It's clean enough, but old and needs to be refurbished. Area is a little scary.”

Sep 5, 2008 by John from Las Vegas, NV
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[4]

• Hard to get to from major roadways.

“Ok, worth the money I spent, and suited my expectations.”

Aug 25, 2008 by Kara from Newton, IL
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[8]

• Air units were very quiet.
• Beds had old frames which meant there was a dip in middle of bed and water would drip for 45-60 min after a bath or shower.

“Good location, excellent staff. There were maintenance issues as you might expect with an older facility. Overall good night rest, but did not measure up to expectations.”

Jul 27, 2008 by Todd from Fort Madison, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[7]

• Rooms were clean, pool was nice.
• Front desk staff not that friendly.

“The hotel itself was a nice place, close to a casino.”

Jul 24, 2008 by Katie from Morton, IL
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[6]

• The staff at this hotel was very friendly and prompt with service.
• The hotel was fairly rough around the edges. There were water stains on the walls, beetles by the indoor pool and a peach pit in the hallway.

“This hotel was adequate. The staff was very polite and competent, but the building itself was fairly rough around the edges. The walls had water stains, the hallway had trash and the pool had a few too many bugs around it for my liking (it was an indoor pool).”

Jul 23, 2008 by Janelle from Forest Park, IL

Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean and quiet.
• Not many restaurants.

“Hotel was great.”

Jul 23, 2008 by Mary from Prescott, WI
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[7]

• Price.
• It was a smoking room and we could not get a nonsmoking room and the room smelt like smoke.

“Overall I would recommend this hotel.”

Jul 20, 2008 by Meliss from Hastings, NE
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[5]

• The attached restaurant was convenient.
• They tried to stick me in a smoking room.

“When I checked in he was going to give me a smoking room to balance out their inventory. He also tried to tell me that the room was not that smoky. I then told him I have 3 children ages 5 and under. He, then, switched me over to a non smoking room. The pool had a big ledge all the way around and there were no steps for smaller children to get in and out easily.”

Jul 15, 2008 by Jami from Fort Dodge, IA
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[9]

• I liked the pillows and the location of the hotel.
• I didn't like the tiny number of television channels available.

“Overall, the hotel was good. The pool could use some updating, but having a Bennigans attached was nice for either dining in or carrying out. The staff was friendly and was able to accommodate our requests without problem. There were a lot of kids in the hotel on Friday night and they were loud in the hallways-running up and down and slamming doors. But for the price and location it was a good choice for my trip.”

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