Radisson Plaza Hotel San Jose Airport

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User Reviews for Radisson Plaza Hotel San Jose Airport, San Jose

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Sep 30, 2009 by Jessica Russell from Hermosa Beach,CA
Overall Rating: 3

• Nothing...staff was ok.
• It was so dirty and the area is very unsafe.

“I
would never stay there again.”

Sep 21, 2009 by from Grand Haven,MI
Overall Rating: 4

• Lobby and front desk were well maintained and staff was friendly.
• The sliding door in my room did not shut and there was not hot water in the bathroom.

“Good location to expressways. Staff was curtious. Room was not as nice as I expected. The sliding glass door was wedged open a half inch and could not be shut tightly. All the traffic and sirens were very loud. Front desk did have maintenance fix it, but it was still not shut tightly. Bathroom did not get any hot water so the shower was cold and the sink only lukewarm. Would not recommend this hotel.”

Sep 4, 2009 by John from Tallahassee,FL
Overall Rating: 8

• Nice beds.
• Limited number of staff on duty.

“Convenient to the SJC airport.”

Jun 8, 2009 by Mack Jr. from San Jose,CA
Overall Rating: 10

• The rooms, staff, food, and hotel were always friendly.
• The weather was too cold to swim. Hotel was great.

“It was a modern motel with the cleanest rooms and restaurant. Room service was great also.”

Jun 5, 2009 by Tom from Vancouver,WA
Overall Rating: 7

• It was fine for the money.
• A so so location.

“Needs a little sprucing up.”

May 20, 2009 by Emily from Truckee,CA
Overall Rating: 9

• Very friendly and close to locations we were interested in.
• Bathroom layout a little tight.

“Very friendly and good location off major roadways.”

Oct 29, 2008 by mary
Overall Rating: 6

• Very comfy bed.
• No water pressure, couldn’t open bathroom door because of shower curtain, kids running through the hotel lobby.
  

“There was some party going on and kids were running all around lobby.
”

Oct 23, 2008 by Jennifer
Overall Rating: 10

• Work out facility, great staff.
• They had a picture of a beautifull room at their hotel, I got the not so nice room.

“I was expecting to get the sleep number bed, with the down comforter and the fluffy pillow's, the updated room, just like the picture at the front desk, I guess they don't really have that room at that hotel.”

Sep 3, 2008 by Mark from San Francisco, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[5]

• Nice lobby area.
• Furniture was dinged and worn.

“Staff was friendly and helpful.”

Aug 23, 2008 by David from Allen, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Took care of me when there was a problem with the room.
• Put me in a room that did not cool.

“Quite clean. Nice staff. Great location.”

Aug 19, 2008 by Deejay from Visalia, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[1]

• We loved the sleep number bed.
• The location was not that great. Nothing within walking distance.

“Overall we enjoyed our stay. The staff was friendly and the hotel was very clean. However, the location was not good at all, for us. We would recommend this hotel for comfort and cleanliness, but we would not stay here again.”

Aug 18, 2008 by Joe from West Hollywood, CA
Overall Rating: 1
Cleanliness:[4] • Staff:[5] • Location:[4]

• Nothing!
• They gave me a room that has a person sleeping in it!

“A complete unpleasant, somewhat frightening nightmare of an experience. There was a man SLEEPING in the room they assigned me. I have never been so frightened in my life! The windows were sealed shut! And they never came top clean my room on my second day there! It was a scary experience and upset me greatly!”

Aug 17, 2008 by Kat from Freedom, CA
Overall Rating: 1
Cleanliness:[6] • Staff:[1] • Location:[6]

• Beds were comfortable. housekeeping staff did a good job.
• Front staff and managers were rude beyond belief. Breakfast had weird chemical and metal taste to it. They argued about taking it back.

“Room was in a good state. This hotel has hidden fees and a very rude front staff. It was ok but be careful. If you ask specific questions get their answers in writing.”

Aug 15, 2008 by Bill from Palm Bay, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Easy access to airport; bed firmness control is good.
• Sheets are worn and thin, towels are worn.

“Location and price of the hotel is a plus; staff is helpful and friendly.”

Aug 14, 2008 by Gail from Palm Bay, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Price, convenience with shuttle service.
• Sheet. Towel and building show the sign of wear and tear.

“Shuttle service for airport pick up in the evening past 9:30 pm tended to be much slowed. A group of hotel guests were waiting in the cold night for an hour while other hotel shuttle services went by 3 rounds. That's the only low point. Otherwise, price is excellent and staff is helpful.”

Jul 22, 2008 by R. from Poulsbo, WA
Overall Rating: 4
Cleanliness:[4] • Staff:[6] • Location:[4]

• Staff was friendly.
• The hotel was under construction.

“The hotel is fair; not cheap, but not fancy.”

Jul 20, 2008 by Jeanine from Yorba Linda, CA
Overall Rating: 4
Cleanliness:[4] • Staff:[6] • Location:[4]

• Customer service.
• Old, noisy, beds were not comfortable.

“Under renovation, no carpet in hallways, wall paper peeled off walls, musty, noisy location.”

Jul 18, 2008 by Martin from Chino Hills, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• More than I expected. Convenient location.
• Loud vehicles on 4th street. My visit was during a remodel time frame, slightly dusty.

“This hotel was more than I expected. Convenient location to all of visiting needs.”

Jul 17, 2008 by Business T. from Davis, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[4]

• It was nice but nothing special.
• My room was right next to the hotel's generator.

“Like all chain hotels this place had the typical standard of neatness and professionalism. It's close to the Light rail station (four short blocks - bring cash!), but that's about it. The checking out staff was kind enough to ask me if I needed a shuttle to the airport.”

Jul 15, 2008 by Lorraine from Garden Grove, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[5]

• Free water bottle in room each day.

“The overall experience at this hotel was good. Construction was going on and there was an odor about, but that was all related to the construction. Room was on the smaller side but looked nice and clean.”

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