Cathedral Hill Hotel

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User Reviews for Cathedral Hill Hotel, San Francisco

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Feb 18, 2009 by Meghan from South Lake Tahoe,CA
Overall Rating: 10

• Better than I expected, will definitely come again.
• Not a big deal, but not within walking distance of a quick bite (from my experience that is).

“It was easy to find, just four blocks from the Fillmore, where we saw a show, after which we were easily able to walk back (we had a group of 4). The staff was very friendly and helpful, everything was clean and nice, and I was sad to hear that the hotel had been bought out by a hospital, and will be closing I believe at the end of 2009. Overall my stay was wonderful, and I will be staying there again for more Fillmore shows.”

Aug 22, 2008 by Carlos from Gallup, NM
Overall Rating: 8
Cleanliness:[7] • Staff:[5] • Location:[7]

• It was a nice place to stay, very reasonable rates compared to other hotels in the area.
• Elevators were a bit slow and access to the stairs was limited to the hotel staff use only.

“A nice place to stay for short visits to the San Francisco area.”

Aug 7, 2008 by Carol from Baltimore, MD
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[2]

• When the a room with 2 beds was not available, the clerk said it was our problem; the manager was gracious and but a roll-away cot.
• Poor service from front desk; full of foreign group travelers.

“Very poor choice of a hotel both in its location (away from interesting neighborhoods and sites); and not a very safe neighborhood. The inside of the hotel is old, rooms are extremely small.”

Aug 2, 2008 by Harry from Rio Rancho, NM
Overall Rating: 6
Location:[10]

• Swimming pool, location and restaurant.
• No free internet, no complimentary brunch, no refrigerator in room.

“Very basic if you want anything extra you have to pay for it.”

Jul 24, 2008 by G from Mill Valley, CA
Overall Rating: 2
Cleanliness:[4] • Staff:[2] • Location:[7]

• I like the location.
• The age. It was old.

“I really liked the location but the staff was downright mean. The room was very old and tiny. The bathroom was so small that I could not even close the door while inside. I give this hotel a star at most.”

Jul 12, 2008 by John from Monterey, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Good feng shui door number:
• Overpriced mediocre merchandise in gift shop.

“As a journalist who lives in Carmel, I've written many reviews for various papers. My wife and I took our 14 year old daughter to the nearby Curran Theater to see Chorus Line for her birthday present. She had as much fun as she ever had in Carmel or Beverly Hills, or at the SF Hilton. So I imagine that any affluent family, who all adore one another, will be just as happy here.”

Jul 12, 2008 by C from East Granby, CT
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[7]

• The restaurant was excellent, the meal we had was great and they accommodated for food allergies.
• Lobby restrooms were dirty and old, our room air unit didn't work very well.

“The front desk staff was wonderful. They were very helpful with answering any questions we had. The restaurant accommodated for food allergies and the staff was very pleasant. It was nice to have parking available at the hotel.”

Jul 11, 2008 by Matt from Salt Lake City, UT
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[5]

• Bellman was very informative about local attractions.
• AC did not work very well in room.

“We walked everywhere we went, and it was a bit far for Fisherman's Wharf (2 miles) and Haight Ashbury (3 miles), but good exercise for sure. Many panhandlers in the nearby vicinity.”

Jul 3, 2008 by Reggie from Salinas, CA
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[9]

• The convenient location near the Civic Center and Downtown and the skyline view.
• The noisy traffic and people on the streets yellow so early in the morning.

“The room was nice and had a lot of space and a nice view of the city skyline and was conveniently located near Downtown and the Civic Center. Hotel staff could be a little friendlier, but it's a 2 star hotel.”

Jul 3, 2008 by Albert from Window Rock, AZ
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• It was a nice quaint and comfortable hotel and the price was unbeatable. The location of the hotel was very convenient and not too far from the Wharf.
• The hotel did not have too many rooms with two beds.

“The hotel was very quaint and comfortable and its location was very convenient for shopping and eating out. Also, it was not too far of a drive to get to the Wharf and other sites of interest. The staff was very friendly and helpful and was very accommodating.”

May 23, 2008 by Deborah from Santa Rosa, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[5]

• Muni was close by, friendly staff.
• Bed size/quantity. 4 rooms, 8 women, 2 king, 2 dbl total.

“It has a very nice lobby and hotel lounge. Four rooms, two of the rooms had 1 double bed each, two had king beds. My bed comforter had stain on it.”

May 22, 2008 by Kim from Spring Lake Park, MN
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[6]

• Front desk person was friendly & helpful.
• The room was very small, it smelled terrible & bathroom lighting was very poor and there was no fan in there.

“This hotel appears to have outlived itself. Service was very good but the room itself was not. The room smelled terrible but after you were in it a while, you didn't notice it anymore. There was no air conditioning which was uncomfortable when it was over 90 degrees outside. It was too loud out on the street to be able to sleep with the window open. The bathroom only had one light above the sink so you were taking a shower in the dark. There was no fan in the bathroom and the shower curtain kept falling off the end of the rod.”

May 22, 2008 by Weston from Salt Lake City, UT
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[4]

• Fine location and clean.
• Bed was horrible. Worse bed in a hotel I've ever had.

“Location is okay. It is clean. The staff is friendly. Can't find the stairs which is strange. We had to take the elevator even for one floor. The beds were the worse part. The TV was old and the channel selection was poor. The bed was so poor I got sorer the longer I stayed.”

May 15, 2008 by Victor from Riverbank, CA
Overall Rating: 2
Cleanliness:[5] • Staff:[4] • Location:[5]

• The maid service was the friendliest of all.
• You have to pay to watch the television there and the room gave you a feeling of being in a small box.

“This hotel was good for a quick over night stay is all. Having to pay to watch the television, was something that I had never heard. TV did not work unless you bought movies to watch. Normally when I have stayed at a nice hotel, there would be a small frig also in the room and a table to sit and eat at if needed, but here there was no such thing. Also the parking was not included which something should have been said about that and the price to park. The only good thing was the location and the maid service which made you feel welcome.”

May 13, 2008 by Raymond from Dover Plains, NY

Cleanliness:[6] • Staff:[6] • Location:[10]

• The staff was good and the food/chef was excellent.
• The public areas could have been spruced up such as the Japanese garden / pool area also the public toilets in the foyer.

“The hotel was comfortable the staff were good it centrally located with good public transport all around.”

Apr 8, 2008 by Paul from San Luis Obispo, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[7]

• Not a thing.
• The mold in the rooms.

“I checked out a day ahead of time because every time I went into the room and stayed more then 2 hours the mold would give me a headache. I went to the holiday inn down the street and finished my stay in SF.”

Apr 3, 2008 by Susan from Short Hills, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Everything adequate.
• Room is small & has only one chair.

“Overall good.”

Mar 29, 2008 by John from Largo, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• The desk staff & manager took care of a room problem promptly.
• Many of the rooms were remodeled. Our first room was not.

“The hotel location is very good. Downtown is within walking distance plus it is on two bus lines. The bar/restaurant was clean and the prices moderate. The cleaning staff could have been better.”

Mar 23, 2008 by Steve from Chicago, IL
Overall Rating: 3
Cleanliness:[1] • Staff:[6] • Location:[4]

• Had a nice coffee shop on 1st floor, central location in SF.
• Shabby rooms, small beds, pay for internet usage.

“Many of the lights did not work. The window faced a giant billboard for a retirement community. The "queen size" bed felt more like a full. We asked for a new room, but the bed was no larger, and there was some kind of dried syrupy liquid all over the toilet seat. Housekeeping came quickly to clean it, but it left us feeling like the hotel does not rate near a 3-star. You also have to pay $5 for 20 minutes of internet usage in the lobby.”

Feb 20, 2008 by Michael from Sacramento, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Friendly staff; attractive lobby; well stocked gift shop.
• Parking fee $20.

“Some renovated rooms available for some more $ per night; non renovated rooms show their age. Old mattresses, threadbare sheets, flat pillows; single sheeted blanket. Toilet leaked at pipes but was promptly repaired. Balcony room overlooked pool, nice but noisy when children are at play. parking garage is a tight fit. Hotel has dining facilities and room service. Lower priced dining available within walking distance. Soda machine on 6th floor didn't work.”

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Amenities at Cathedral Hill Hotel, San Francisco

24 Hour Front Desk Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Express Checkout Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable

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