Palace Hotel

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User Reviews for Palace Hotel, San Francisco

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Nov 19, 2009 by Damion from Fairfield,CA
Overall Rating: 8

• Beds were great. Friendly service. Romantic rooms.
• Small bathrooms and showers. Parking is pricey in house.

“We had a nice time. We were reminded the night before of the amazing Sunday brunch buffet. While the content and quality were impressive, the price was too. Two meals were as much as the room. I was pointed to cheaper parking on the other side of the block at the Hearst garage. Great overall.”

Sep 10, 2009 by Nicole from Mountain View,CA
Overall Rating: 9

• Location!
• Only $40 buffet is served on Sun mornings - not good if you're with kids!

“Great location. Obviously an older hotel, but well maintained. The pool was "heated" but felt too cold.”

Sep 10, 2009 by James from Oregon House,CA
Overall Rating: 9

• The dining hall was beautiful, and the location was great.
• Valet parking cost $48, nearest garage $20.

“The palace hotel looks impressive. When we entered, there was a large arrangement of roses, and a huge dining hall that really did look like a palace. The pool/hot tub/sauna/fitness center was also nice.”

Aug 21, 2009 by Tracey from Scottsdale,AZ
Overall Rating: 10

• Staff very friendly and professional. Hotel's history!

“Beautiful, luxurious, clean. Rooms are a little small, but we came to see the city, not hang out in a hotel room. I wish I could have taken the tour the hotel offers because I am interested in its history.”

Jul 25, 2009 by Margaret from Oregon House,CA
Overall Rating: 10

• Superb ambiance in public areas floral arrangement quality, but not extreme.
• Laptop and hang out in one public comfortable area did not appear to be likely hotel guests but more starbucks or less.

“This is an older sf hotel so rooms are smaller but a touch of class prevails staff is quick to respond all in all a good stay.”

Jul 22, 2009 by Katrina from Davis,CA
Overall Rating: 8

• Attractive, interesting history and
  pleasant staff.
• Noise transmitted easily between rooms.

“Good location, attractive hotel, efficient check-in, pleasant stay.”

Jul 8, 2009 by Felecia from Houston,TX
Overall Rating: 10

• The location and service were superior!

“The staff was so helpful with accomodations, offered info on tour arrangments. The doorman was just very friendly and offered advice. Needed addl towels, they were delivered to our room within 5 minutes! Would highly recommend.”

Jun 25, 2009 by Char from Necedah,WY
Overall Rating: 9

• Staff.
• Could hear through the walls.

“Very nice.”

Jun 12, 2009 by Joemar from Fresno,CA
Overall Rating: 9

• Good location to shopping, good location for the class I as attending, very nice.
• No complaints.

“Overall review was excellent.”

Apr 30, 2009 by Devyn from Fresno,CA
Overall Rating: 10

• The place made me and my wife feel welcomed.
• Nothing.

“Wonderful place to go with your spouse. The hotel was clean, friendly and helpful. Can't wait for the next trip.”

Feb 4, 2009 by Adam from San Jose,CA
Overall Rating: 10

• Staff bent over backwards to make us feel totally taken care of.
• Parking is 48.00/night. I might as well sleep in my car!

“The Palace Hotel in San Francisco is in a great lively location yet inside is elegant and relieving. The dining area and pool are sights I will hold in my mind forever.”

Jan 6, 2009 by Maggie from Seattle,WA
Overall Rating: 5

• The location was great, convenient to shopping, and transportation.
• Really old, could hear pipes in walls. The equipment i.e. elevators, old and noisy.

“Great downtown location central to city and great for walking around. However it is very old and even though quaint, the age shows in things such as strange noises (creaks) in the walls, the thin walls, and awful water pressure in shower. Not a luxury hotel, but upscale. Toiletries provided were of low quality. Rooms have musty old smell due to age.”

Nov 12, 2008 by Diane from Highland,IN
Overall Rating: 5

• Hotel is old and rundown in rooms. They need to update badly.

“The lobby area is nice enough if you like that older building type of place. But the rooms are getting pretty old and not very nice to stay in. I would much rather stay at the JW Marriott which was newer and MUCH nicer. The check in staff was very nice.
”

Oct 27, 2008 by Jen
Overall Rating: 9

• The staff in this hotel was wonderfully helpful.
• Having to pay for internet and the price for parking. Also I was charged $2 to dial an 800 number!

“This hotel is breath-taking beautiful. Its location was excellent to both our work (in the financial district) and play (everything else). The staff, at this hotel, was always helpful, always smiling.”

Oct 24, 2008 by James
Overall Rating: 10

• We were treated like VIP guests at every corner.
• Bar was pretty snobish, but not rude.

“This is one of the best upscale hotels bar none. From the pool and sauna, to the excelent room, bell desk and front desk, they scored a 10 with my wife and I. We were treated very nice, and we were not high rollers, like most of the crowd. I will try to go back to the Palace Hotel on my second aniversary too. Thanks for making our trip so wonderful!”

Sep 17, 2008 by Lea
Overall Rating: 10

• The Palace has beautiful interior and decor the room was very nice.
  
• Had to pay $16.95 for internet connection for 24 hours.

“It’s a lovely old San Francisco hotel with lots of grandeur. The central court has a beautiful ceiling and decor with high tea available.
”

Sep 4, 2008 by Patricia from Stockton, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• It's old and has some charm.
• It's old.

“The palace is an old hotel in San Francisco. It has charm, but it's old, the room felt old and a little dark. I don't think I would stay there again.”

Aug 21, 2008 by Rae from Murphys, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The architectural detail was incredible!
• Restaurants were a little pricey.

“The grandeur of the Palace Hotel is no longer experienced in newer modern hotels. The palace is an architectural gem, and I would recommend that traveler's stop and experience its beauty whether they stay or not! But to experience all the hotel has to offer, please, please, stay a few nights! The staff is friendly and helpful, the rooms are clean, comfortable, and the restaurants are lovely! Highly recommended!”

Aug 13, 2008 by Erika from Granite Bay, CA
Overall Rating: 4
Cleanliness:[9] • Staff:[5] • Location:[9]

• The hotel is very pretty. It holds a lot of history and it is fun to walk through.

“The hotel is very pretty and it had a very nice location. The staff was very pleasant. We loved the sense of history as you walked through. The room was o.k. Nice flat screen TV. I did not like the fact that there was no coffee pot in the room.”

Aug 13, 2008 by Penny from Yuba City, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff compares to that of a five star expectation. A very pleasant stay thanks to many lovely people from valet to management.
• No in-room coffee maker. There is a coffee setup in the lobby or room service.

“This is a beautiful hotel with a staff that ranks in the five star category. I am a fussy traveler so when I give the staff five stars they earned it. The building is gorgeous, valet parking, pool and spa clean, great location to the arts and a short distance to Piers, room was spotless and reminded me of The Plaza in New York. Another huge perk is the windows open. I must comment on the lack of coffee maker in-room, but there is always room service or coffee setup in lobby. In-room coffee maker is the only thing I would change about this fabulous, spotless and friendly hotel.”

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Amenities at Palace Hotel, San Francisco

24 Hour Front Desk Bar/Lounge Business Center Concierge Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities Modem Lines in Room

No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services

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