Staybridge Suites Sorrento Mesa

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User Reviews for Staybridge Suites Sorrento Mesa, San Diego

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Apr 2, 2008 by Lee from Bakersfield, CA
Overall Rating: 9
Cleanliness:[6] • Staff:[10] • Location:[7]

• Free parking, internet access, breakfast, and newspaper.
• Very dirty under fold-out sofa. !.

“Nice place overall. I enjoyed the free stuff which included breakfast (good!), internet access, parking and newspaper. Enjoyed my visit.”

Nov 27, 2007 by Wilma from Union, NJ
Overall Rating: 8
Cleanliness:[4] • Staff:[9] • Location:[9]

• The location was great.
• Over flowing garbage cans both outdoors and in the lobby.

“I was amazed that breakfast on Thanksgiving morning was everything I associate with Staybridge - eggs, waffles, etc. Both Friday and Saturday were another story. No waffles on Friday morning although the menu in each room specifically said waffles were available. Saturday morning breakfast started at 7:30. At 7:45 there was no hot water for tea, no cold water, no decaffeinated coffee. Obviously no waffles but I did hear someone comment that the pancakes were hard enough to be used as Frisbees. Staffing and attention to guests was best on the day when I would have thought it would have been wanting. On Friday evening we noticed all the garbage cans outside the hotel were over-flowing. In the lobby/dining room the situation was the same. Someone had actually taken an overflowing bag out of the garbage can and it just sat there. When I went to breakfast Saturday at 7:45 it was still there. Not a pretty sight or smell. One of the nice things about the Staybridge Inns is the 24 hour access to tea and coffee in the lobby. Friday evening everything was empty. I know I could have made coffee in the room but it is really nice to just make one cup of coffee or one cup of tea and not have to throw the rest of it out. I spoke with a regular guest in the elevator and he told me he is a frequent guest brought there by business with QualComm. He also told me the hotel caters to their business guests so we might find things sparse when the business guests typically check out. How true those words were. The hotel itself is in a great location. The room was great and housekeeping did their job from day one and that never faltered. I have stayed at Staybridge Inns before so I have those stays to compare this one to. This was a disappointment. I would use Staybridge again but would probably not go back to this one because of the garbage situation.”

Sep 19, 2007 by Jerry from Las Vegas, NV
Overall Rating: 6
Cleanliness:[9] • Staff:[7] • Location:[8]

• Common areas and room were clean.
• Small single (queen) bed.

“Great for business travelers. Convenient for Qualcomm and other local businesses. Friendly staff. Clean rooms and common areas.”

Aug 23, 2007 by True L. from Sacramento, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• My whole kitchen is with me.
• TV is in an awkward position. Need more towels & shampoo.

“It is very nice and convenience. All the shopping center is near by. You have the choice of dine out or cook your own meal in your suite. We really like the kitchen because we have two young children.”

Aug 16, 2007 by Janet from San Diego, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Amazing amenities: Breakfast, laundry, all day coffee, pool, workout room.
• A little late in cleaning the room.

“Wonderful experience. Having a full breakfast available in the morning was very helpful and the on-site laundry facilities were an unexpected benefit. Full kitchen and in-room snacks were so thoughtful to the needs of a traveler. Location was very good and convenient to eateries and freeways.”

Aug 16, 2007 by Cristobal from Bakersfield, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[9]

• Friendly staff.

“Overall, I was satisfied with my stay.”

Aug 13, 2007 by Linda from Ventura, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[4]

• Breakfast was terrific.
• Thought I was getting 2 queens and got a couch bed, uncomfortable!

“Terrific.”

Apr 24, 2007 by Matt from Thousand Oaks, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[5]

• Nice room, free internet, free breakfast buffet.
• NA

“Good hotel other than the fact. I am now contesting the charge with my credit card.”

Sep 20, 2006 by James from Hemet, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very Clean. Everything you need. Free Parking.
• Nothing negative about this place -honestly.

“Much better than I expected. I got a ton of work done. Clean, nice staff, fridge, Microwave, many places to eat nearby, quiet.”

Sep 7, 2006 by Sungping from Santa Clara, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[6]

• A little far from San Diego Downtown.
• A little far from San Diego Downtown.

“A little far from San Diego Downtown.”

Sep 6, 2006 by Amie from Los Angeles, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[3]

• Staff was very friendly.
• I nearly got someone else's charge applied to mine because desk was not paying attention.

“This hotel is very clean and quiet and the staff at the front desk are helpful and friendly. There are a good number of amenities for the price. It is not near any San Diego attractions, though. I returned after I checked out to retrieve an item I'd left behind, and was asked if a receipt/signature for someone else's charge (paper clipped to my receipt) was mine. It was a very obviously different signature, and am concerned that my credit card will be charged due to this oversight/mistake...”

Sep 1, 2006 by Adrienne from Inglewood, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[6]

• Rusty at the front desk was outstanding!
• Manager Wes was horribly rude; furniture in poor condition.

“Very uneven stay at the Stay bridge Suites in Sorrento Mesa. Staff was either incredibly kind and helpful (Rusty, breakfast staff) or horribly rude (Julie, manager Wes). The rooms are nice and well-appointed but the furniture was so uncomfortable as to be non-functional. Unacceptable for a 2.5* business/family hotel. The sofa was missing springs such that sitting on it made you fall all the way to the floor (no exaggeration). Love the breakfast buffet, pool, free parking, kitchen w/full refrigerator.”

Aug 30, 2006 by Michael from Yuma, AZ
Overall Rating: 7
Cleanliness:[10] • Staff:[5] • Location:[10]

• Accommodation were great. Breakfast bar excellent.
• Type of room was not what I was told over the phone.

“I called the hotel and they said it was a king bed with pull out sofa. That would have meet our needs. We ended up with a queen and a pull out sofa. They could upgrade us for additional money even though they said it was suppose to be a king bed. Overall the hotel was great and I would stay there again.”

Aug 29, 2006 by Carlena from Hanford, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• There were kids channels on the TV.
• Instead of 2 beds, one was a pull out love seat, not comfortable.

“It was a very nice hotel, much better than I expected when we got there. It would be excellent for a longer period of time, we were only there for 2 nights.”

Jul 9, 2006 by Mike M. from Las Vegas, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I always like a hotel that serves breakfast.
• The pool was noisy because of all the kids jumping and splashing.

“We enjoyed our stay at the hotel because it was clean, safe, and served breakfast. The location was ideal for our particular needs and very close to shopping and the freeways. There were lots of families with children which made the pool a bit noisy, but our room was nice and quiet.”

Jul 6, 2006 by Tom from Fountain Valley, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[6]

• A relative bargain in the San Diego area.
• A little distant from most tourist attractions.

“This was my second stay at this hotel and I can truthfully say that it is a pleasure to stay here. The convenience of an included hot breakfast is a rare treat in most hotels today. The free and fast Internet access makes it a plus for both business and pleasure travelers. For those who don't mind cooking, there is a microwave and large (for a hotel) refrigerator included in the room. Very nice indeed!”

Jul 5, 2006 by Carolyn from Aliso Viejo, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Close in proximity to wide variety of shopping needs.
• Walls too thin, could hear a spoon clinking in a bowl next door.

“The hotel is made with families in mind, kids were everywhere amping noise. The complimentary breakfast was being eaten up as soon as the serving plates were filled, and over half of the serving plates were not re-filled at all.”

Jun 28, 2006 by Renee from Howell, MI

Cleanliness:[10] • Staff:[10] • Location:[10]

• Location. Rusty at check-in.
• Trouble with a/c but quickly remedied.

“Hotel was easy to find, clean and an excellent value. Breakfast was hot and delicious. Would recommend this to another traveler.”

Jun 1, 2006 by Barbara from Southgate, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean, convenient and free parking-- also the breakfast was very well done.
• Nothing.

“Stay bridge Suites provided convenient site for a one night stay in San Diego. The breakfast was great and the service was fine.”

May 24, 2006 by Bob from Simi Valley, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[7]

• Large room with kitchenette.
• Location hard to spot from the road.

“Good breakfast, pleasant and quiet room, well suited for an extended stay.”

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Amenities at Staybridge Suites Sorrento Mesa, San Diego

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Breakfast Buffet Business Center CD Player Coffee Maker in Room Copy Service Cribs Available DVD Player Desk with lamp Email Service Exercise Gym Extended Stay FAX Fire Alarm with Light Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access

Ice Machine Internet Access Iron Kitchen Kitchenette Laundry/Valet Services Modem Lines in Room Multilingual Outdoor Pool Outdoor Tennis Pets Allowed Phone with speaker Pool Radio Refrigerator Restaurant Safe Deposit Box Satellite TV Sprinklers In Rooms TV Remote Control Television with Cable VCR Wake-up Service