La Quinta Inn West Palm Beach

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User Reviews for La Quinta Inn West Palm Beach, West Palm Beach

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Feb 6, 2009 by Ayssa from Waltham,MA
Overall Rating: 1

• It was close to the airport.
• It smelled bad.

“Our room had a toilet that was difficult to flush, a light that did not work in the bathroom and smelled of mildew.”

Sep 6, 2008 by Jennifer from Cape Coral, FL
Overall Rating: 6
Cleanliness:[5] • Staff:[4] • Location:[7]

• It was close to where I needed to go.
• Rundown and spider webs in the actual bedroom.

“Good if you just need a place to sleep. Don't expect much else from the place.”

Aug 14, 2008 by Sally from Ocala, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice lobby, friendly staff.
• The toilet needed maintenance.

“Over-all, I was pretty satisfied with this hotel, and would definitely stay there again.”

Jun 28, 2008 by Danny from Hampton, VA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[5]

• Mattress.
• You could hear or smell everything outside because door wouldn't seal.

“3.5 miles from I-95, but next to express way. Narrow walk ways, main door would not seal, elevator noise, not hot water in shower, toilet would not flush.”

May 21, 2008 by Trinity from Wesley Chapel, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[5]

• Our first A/C was broken and they promptly got us into a new room at 1AM.
• The rooms facing the street get A lot of street noise at night; there might be a fire station nearby, lots of sirens.

“Overall, it wasn't bad. Lots of street noise but probably fine on the other side of the hotel.”

May 18, 2008 by Lynlil from Lake Worth, FL
Overall Rating: 5
Cleanliness:[1] • Staff:[10] • Location:[10]

• Nothing.
• Bugs lots of bugs.

“Everything was fine until I turned off the lights and roaches were taking over the night stand and that was not the worse part I woke up to a roach in bed with bed with me how disgusting well I guess its true what they say looks can be deceiving because the room looked to be very clean but not when the lights went off and on top of all that not one soda machine worked not one. I hope I never have to stay at this hotel never ever again!”

Mar 15, 2008 by Mike from Palmbay, FL
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[4]

• Nothing.
• Everything.

“Would not let a dog stay there! Unless they really have an appetite for roaches! Horrifying!”

Mar 8, 2008 by Jeff from Tempe, AZ
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[6]

• Soft pillows.
• Not clean as expected.

“It was ok. Not real responsible for housekeeping. Forgot to clean the room.”

Mar 6, 2008 by Mike from New Haven, VT
Overall Rating: 8
Cleanliness:[7] • Staff:[5] • Location:[4]

• The staff was making a strong effort to please.
• Front desk looked a little shabby.

“A large banner hung across the front of the hotel proclaiming "recently renovated", which appeared to be true. The staff worked hard, the room was clean and in good condition and everything worked. There were no problems. For me this hotel was a very good value for the money especially in this area which is quite expensive overall. I would return.”

Feb 19, 2008 by C.W. from Denver, CO
Overall Rating: 4
Cleanliness:[2] • Staff:[10] • Location:[8]

• Staff was the one bright spot! He seemed to care for the customers.
• The rooms were not clean.

“The sign says newly renovated. The dressers are musty. The rooms were not clean. There is not a spa. Not what I have come to expect for a 2 star hotel. The one bright spot was an employee. He did everything he could to make the stay pleasurable. He just could not overcome the dirt! Given a choice I would not stay at this hotel again.”

Jan 20, 2008 by Wilson from Sarasota, FL
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[6]

• Nothing.
• Everything.

“Very unprofessional staff and security. Room was slightly dirty. Excessive noise such as adjacent rooms toilets flushing.”

Nov 22, 2007 by John from San Ramon, CA
Overall Rating: 6
Cleanliness:[5] • Staff:[9] • Location:[8]

• Location to the Florida turnpike.
• Was under renovation.

“No real problems other than the fact that I got locked out of my room due to the door malfunctioning. Security had to break in, allow me to get my things, and be moved to another room. Very inconvenient and made me late. The carpet in the room needs replacing many stains. But overall, not a bad hotel at all.”

Oct 17, 2007 by Susan from Palm Beach, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Nice pool and location.
• Nothing.

“Great area suited me as I was relocating, in the process of moving my belongings from a room and storage to my car for my journey to Colorado. Now in CO and settled in. Thank you.”

Aug 31, 2007 by Bob from Chalfont, PA
Overall Rating: 2
Cleanliness:[3] • Staff:[2] • Location:[5]

• The pool was nice.
• Hotel staff was not helpful. Air conditioner barely worked.

“The staff ignorant, unfriendly and gave out bad information regarding breakfast serving times. The room air conditioner barely worked. Do yourself a favor and stay somewhere else.”

Aug 11, 2007 by Joel
Overall Rating: 4

• Rooms interior was new & very pleasing.
• There was no working shower!

“They have started remodeling this hotel in all the wrong ways, but are far from complete! Yes bedspreads were new, & they slapped a coat of paint. Road noise was crazy loud & I couldn't even use the shower, it just didn't work.”

Jul 5, 2007 by Jack from Marietta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The help were most accommodating.
• Hot water problem.

“They are remodeling will be great once they complete.”

Jun 27, 2007 by Tss from Albuquerque, NM
Overall Rating: 3
Cleanliness:[5] • Staff:[8] • Location:[3]

• Price.
• Shabby neighborhood.

“Neighboring property was abandoned and fenced. Security guard patrolled the parking lot. Hotel being renovated while we were there. Had to change room because air hammer made it impossible to talk. Light over vanity was out and not repaired in spite of our request. Manager did all she could to help. Breakfast bar was generous.”

Jan 13, 2007 by elaine from pittsburgh
Overall Rating: 3
Cleanliness:[7] • Staff:[7] • Location:[9]

• The continental breakfast is very nice. There was plenty of food and a variety of choices. They don't even mind if you take it "to go" or take a little extra with you. T.
• No one seems to want to take responsibility if you have a complaint. I.E. They forgot to clean our room twice and there was no one to complain to.

“I ordered a King, non smoking and got a double that reeked of smoke. They did change the room to a King non smoking immediately. The door on the room did not seal well at all and it was very moist and humid in the room. Everything including papers and clothing felt damp. They did allow us to change rooms and we were very satisfied with the second room, except for the fact that somehow they dropped us from the cleaning list and skipped cleaning our room 2 out of 12 days and there was no one to complain to. Everyone we spoke to said it wasn't their fault and they could not tell us who to report it to or guarantee that it would not happen again. ”

1 of 1 people found this review helpful.

Jan 13, 2007 by Lyle from Memphis, TN
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[5]

• Convenience to turnpike and restaurants.
• Did not feel safe in the area. Worried about my car.

“Room was clean. Staff was not overly friendly. The room we stayed in showed evidence that the door had been pried open at some time. I worried about the security of my car and my belongings when I wasn't in the room.”

Jan 11, 2007 by Rohaun from Bessemer, AL
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[7]

• Location to the turnpike and airport.
• There were roaches in our room and guest hanging out side drinking and smoking.

“Overall I felt like I was in a motel. We had roaches in our room, the cleaning staff or front desk attendants weren't professional, and guest were hanging out smoking and drinking in the common areas. This did not meet my expectations of a quality liquate hotel.”

1 of 1 people found this review helpful.

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Amenities at La Quinta Inn West Palm Beach, West Palm Beach

24 Hour Front Desk Air Conditioned Americans with Disabilities ACT ADA Compliant Audio Visual Equipment Breakfast Computer in Room Conference Facilities Continental Breakfast Copy Service Double Bed Electronic Door Locks Elevators Express Checkout Fire Alarm with Light Fishing Free Local Telephone Calls Free Parking Golf Guest Laundromat

Handicapped Rooms/Facilities Heated Pool Internet Access Laundry Service Laundry/Valet Services Meal Plan - Continental Meeting/Banquet Facilities No Smoking Rooms/Facilities Outdoor Pool Parking Pets Allowed Play Ground Pool Security Smoke Detectors Sprinklers In Rooms Wake-up Service Wheel Chair Access

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