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Holiday Inn Express Hotel and Suites Hot Springs, 2-star

4253 Central Avenue, Hot Springs, AR

Holiday Inn Express- Hot Springs is a brand new limited service hotel, located in the heart of Hot Springs National Park and Historic community.[more]

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User Reviews for Holiday Inn Express Hotel and Suites Hot Springs,, Hot Springs

Average User Rating: 6.5
Overall user rating
Cleanliness:[8.0] • Staff:[6.5] • Location:[8.0]
Based on 24 user ratings

Jul 10, 2008 by Steve from Wolfe City, TX
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Easy to find.
  • No microwave or small fridge in room and smaller than expected swimming pool.

“For a holiday day inn express it is one of the lower scaled of the branches I've stayed in.”

Feb 10, 2008 by Karen from Houston, TX
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • I liked the breakfast that you fixed yourself from the many choices.
  • The walls were very, very thin. I could hear actual conversations in next room. I had to move to a new room.

“Other than the walls being too thin and being able to hear in the next room, I enjoyed staying at the Holiday Inn Express. The rooms were exceptionally clean and fresh smelling. All employees were friendly and helpful at all times.”

Jan 23, 2008 by Steve P. from Seaeobille, TX
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[2] • Location:[5]

  • Location.
  • Everything else.

“My stay at the Econolodge was the worse stay I ever had. My first room was nasty, T V didn't work and no coffee pot. The second room I stayed in was a non-smoking (not) smelled like an ash tray and nasty. Holes in sheets and covers. I then moved over to Holiday Inn and it was clean, wonderful, comfortable, fantastic breakfast, and the kids loved it. I wouldn't let my dog stay at the Econolodge and I don't like dogs.”

Nov 14, 2007 by Pam A. from Bedford, TX
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[6]

  • Good price for peak season at hot springs.
  • The bed and sofa were not comfortable.

“We were given a smoking room and had requested non smoking. The manager was very kind to fix the problem even thro the hotel was very booked. We greatly appreciated that.”

Aug 29, 2007 by Larry from Germantown, TN
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Clean & comfortable.
  • Public bathroom on main floor needed maintenance.

“Upon arrival, the hotel lobby was bustling yet friendly. The room was clean, well-decorated and the bedding was comfortable. The air conditioner behaved like it needed Freon. When reported to the front desk, they informed me that all the air conditioners are scheduled for maintenance and that they would put our room at the top of their priority list. The complimentary breakfast was outstanding and the personnel providing the breakfast were friendly, attentive, and ensured that the area was continually clean and well-stocked. In summary, this hotel lived up to its billing. Maintenance needs (how old is the building?) are being addressed. I would stay at this hotel again if I return to Hot Springs, AR.”

Aug 1, 2007 by Candace from Coldwater, MS
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Very convenient and clean.
  • The indoor pool was unbearable with the heat and the smell of chlorine

“If you are traveling with children during the summer months and they would like to swim, I would not recommend this hotel. The pool is indoors and the smell of bleach and the heat is unbearable. The kids were very disappointed.”

Dec 11, 2006 by Amie from St. Louis, MO
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • The fact that the sheets were cleaned everyday and there was no bedspread. Instead it was a duvet with a sheet over it.
  • The pool would hardly classify as such in my book as it was only 4 ft deep and about 20 ft long.

“I enjoyed the cleanliness of this hotel. The rooms were cleaned top to bottom everyday and the breakfast was great. There were many choices and all was very good.”

1 of 1 people found this review helpful.

Amenities at Holiday Inn Express Hotel and Suites Hot Springs,, Hot Springs

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • Bath Tub
  • Coffee Maker in Room
  • Connecting Rooms
  • Copy Service
  • Cribs Available
  • Desk with lamp
  • Email Service
  • Executive Level
  • Exercise Gym
  • FAX
  • Free Newspaper
  • Golf
  • Hairdryers Available
  • High Speed Internet Access
  • Ice Machine
  • Indoor Pool
  • Iron
  • Kitchen
  • Kitchenette
  • Laundry/Valet Services
  • Modem Lines in Room
  • Multilingual
  • Parking
  • Pool
  • Radio
  • Refrigerator
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Satellite TV
  • Security
  • TV Remote Control
  • Television with Cable
  • Turndown Service
  • Vending Machines
  • Wake-up Service

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