Brookshire Inn and Suites

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User Reviews for Brookshire Inn and Suites, Baltimore

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Jun 4, 2009 by Dan from Bowie,MD
Overall Rating: 8

• Spacious, close to everything!
• Gave us a room with someone in at at first.

“Great location, great price!”

Feb 25, 2009 by Carol from Binghamton,NY
Overall Rating: 10

• Front desk check in was a helpful, great guy, location, soft sheets, great towels, comfy bed.
• No complaints.

“Great hotel! We were very pleased with the place. Bed was very comfortable, towels plush and bedding very nice and soft. Awesome!”

Jan 23, 2009 by Jeff from Rochester,NY
Overall Rating: 8

• The area was great. Fells Point in Baltimore.
• The bathroom was poorly decorated and kept.

“Anyhow, the stay was very enjoyable, I would stay there again, but compared to other hotels I've stayed in, it wasn't the nicest. The historic factor was pretty cool but it seems to need some updating. The area and the people are great though. Tons of shops, restaurants and bars in a very historic district.”

Nov 9, 2008 by Jen from Princess Anne,MD
Overall Rating: 7

• very nice manager reception and breakfast
• room had no towels and key repeatedly didn't work

“Lobby and hallways decorated very nice. Rooms large for city. Older but well maintained. Breakfast included was nice.”

Oct 25, 2008 by Deborah
Overall Rating: 5

• The bed was very comfortable.
• Location very noisy.

“We stayed at this hotel 6 years ago and it was much nicer than now. We were disappointed especially this time we brought friends along. We had to switch rooms due to safety issues, one room had a broken full length mirror just leaning on the tracks and the 2nd room had a portable heating/air conditioner with a duct hanging out the window supported by cardboard. The rooms need some work and cleaning needs to be improved along with the hotel air/heating system very musty and stale plus cigarette smoke coming through the vents. We were in non smoking rooms and that was irritating. Upon check out we were not asked how our stay was very cold. Unlike Jessica, very friendly and helpful at check in and gave us different rooms due to the problems.”

Oct 24, 2008 by Jerel
Overall Rating: 9

• Location.
• Check in and check out times.

“Great location. Check in time was 4:00 pm but check out was 12:00 pm. It is too short of time.”

Sep 4, 2008 by Tim from Saint Petersburg, FL
Overall Rating: 1
Cleanliness:[7] • Staff:[1] • Location:[8]

• Hotel manager told me not to use amenities then he would waive 10.00 fee per night. So I could not use anything.
• Worst management staff I have ever seen.

“Then manager told me not to use any of the amenities and then he would waive the fee. This made my stay miserable. I will tell all my friends and business associates about this hotel.”

Sep 4, 2008 by Adrian from New Brunswick, NJ
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[9]

• Location was very convenient.
• When I checked in we were put in a dirty room.

“Overall the hotel was alright, but in a great location.”

Aug 31, 2008 by Dan from Trenton, NJ
Overall Rating: 4
Cleanliness:[5] • Staff:[1] • Location:[10]

• Location.
• Minimal and slow staff, water damaged ceilings, flooring and art work.

“Though the location is convenient, the age and poor care of the hotel is evident. Water damage at the elevator bank in the entry is covered over in shoddy and only superficial manner, water damaged art still hangs. The staff is minimal and therefore slow to respond. The shuttle (one of the reasons I selected this hotel) never made an appearance thus costing me $10 for a cab ride. If the do a true renovation, add staff and run an efficient shuttle the hotel would be worth its while. However, for the price and the inconvenience, it is far from being Harbor Magic.”

Aug 21, 2008 by Janet from Suffolk, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• I love the complimentary breakfast.
• The hotel lobby was very warm!

“I really enjoyed my stay at the hotel. It was very different than a chain.”

Aug 13, 2008 by Ray from Silver Spring, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Spacious suites clean, bright.
• Carpet showing wears.

“Great location, spacious suite, clean, friendly staff, cloud club was wonderful public space. Very good free hot breakfast. Very friendly staff. Excellent overall experience.”

Aug 6, 2008 by Marilyn from Rockville, MD
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Breakfast was lovely.
• A $9.95 charge was added to the bill for each day we stayed.

“The hotel was nice and we would have written a better review if not for the charge that was put on our bill without telling us first.”

Aug 5, 2008 by David from Monroe, NY
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[9]

• The staff, location, and free breakfast.
• The $10 incidental charge should be included in price but didn't mind because of free breakfast.

“Very warm and friendly staff. Great location to Inner Harbor. Would stay again.”

Aug 4, 2008 by Jeff from Norwich, CT
Overall Rating: 1
Cleanliness:[1] • Staff:[7] • Location:[6]

• Free happy hour.
• Cleanliness was poor at best. Room was not available.

“Unless your really down and out I wouldn't stay here again. Unless you enjoy the alley view of the homeless people.”

Aug 3, 2008 by Martin S. from Brick, NJ
Overall Rating: 4
Cleanliness:[4] • Staff:[5] • Location:[7]

• Location was in inner harbor.
• Sheets yellowing/not clean, large and numerous carpet stains in hallways.

“This hotel is located in the inner harbor, which was really the main positive thing. They did have a continental breakfast, but the bagels were rock hard. The room is decorated okay, but the bedding, as well as the common areas, was older, yellowing, and unclean. The elevator smelled. The hotel is understaffed was put on hold for nearly ten minutes when calling to find out check-in time. When I arrived, there was only one person at the desk handling all of the customers and only one person handling everyone's parking and baggage.”

Aug 2, 2008 by Steve from Fayetteville, NC
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[10]

• The location was perfect!
• The room was very small.

“Stayed two nights in the Brookshire while in Baltimore for a convention. It was a nice hotel, very friendly staff, great location, small room and mediocre services were available. They charge you an additional $10 per night as a destination fee. And park you vehicle yourself. You can park in the same parking garage as valet and pay $8 per night less!”

Jul 31, 2008 by Jesse from Newport News, VA
Overall Rating: 6
Cleanliness:[6] • Staff:[10] • Location:[10]

• Friendly staff.
• Air conditioning in hotel was terrible.

“Hotel staff was very friendly. Rooms were clean and neat. Fully stocked bar was not stocked hardly at all. Parking fees were over priced at hotel at 32.00 a day. Air conditioning at hotel was terrible, lobby and rooms were like a heat lamp. Hotel needs some modern cosmetics on the interior. Great location to everything in the inner harbor. Hotel would be 10 star with some repairs and modern day touch.”

Jul 31, 2008 by Debra from Rochetser, PA
Overall Rating: 5
Cleanliness:[9] • Staff:[3] • Location:[9]

• Close to harbor, clean, good breakfasts.
• Could not obtain wash cloths the entire time we were there! A real problem.

“I loved the location. We enjoyed the morning breakfast and view. The hotel was overall fairly clean. I did not like that the parking was not in the building. I did not like the attitude of the service people when we asked for wash clothes. The answers were. 'Sorry were not able to get them, because the laundry dept. is closed'. Then 'Sorry they are all in the wash'! Then, we were asked to 'please use a towel to bathe with'! Totally disgusting!”

Jul 30, 2008 by Beth from Easley, SC
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[4]

• Location.
• Hotel room was not clean, bathroom was not clean.

“I did not appreciate being charged $9.95 daily resort fee for coffee in the room, newspaper, internet access, free local, 800 call and complimentary breakfast. I will not stay at this hotel again. The bathroom was dirty, the hotel staff did not empty the trash in our room, we did not have wash clothes. Bad experience.”

Jul 18, 2008 by Roderick K. from Flushing, MI
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[9]

• Breakfast was included in the destination charge.
• Sheets on bed did not cover or stay on mattress missing remote for TV.

“Good value. Sheets on bed did not stay on and hardly covered mattress. Pillow were of low quality. Remote for TV was missing. Elevator was not clean. One of the valet parking attendants needed to attend to personal hygiene. Others were just fine. The price was very reasonable considering the location of hotel. Staff was friendly and helpful.”

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Amenities at Brookshire Inn and Suites, Baltimore

24 Hour Front Desk AM/FM Alarm Clock Hairdryers Available Mini Bar

Modem Lines in Room Safe Deposit Box Television with Cable

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