Four Points by Sheraton Bwi Airport

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User Reviews for Four Points by Sheraton Bwi Airport, Baltimore

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Sep 13, 2008 by Harvey from Pacific Grove, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very business friendly!
• Could use better lighting by the bedside.

“I would recommend this hotel to anyone and I will certainly stay there again.”

Sep 2, 2008 by Dolores from Las Vegas, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Renovations were such an improvement.
• Pillows.

“Came to this hotel more than a year ago and it was not acceptable. Room was smoky, unclean, etc. I was pleasantly surprised at the renovations, and the improvements. Staff was always great though!”

Sep 2, 2008 by Fred from Roanoke, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

“There is a delicious free breakfast. This is not your typical continental (juice bun coffee) breakfast. There was a wide variety to choose from. As a vegetarian I had eggs, fruit, toast, pancakes, coffee. The room had fridge, stove and microwave. There was a pool and a tennis court.”

Sep 2, 2008 by Cara from Richmond, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[9]

• Great parking option for BWI airport.
• Some staff was unprofessional.

“While the hotel was nice enough, the initial impression was poor due to the first impression of the hotel staff.”

Sep 1, 2008 by Dennise from White Plains, MD
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean well furnished room/friendly people.

“Beautiful common areas and room. Very helpful and friendly staff. Wonderful experience. Thank you so much 4 Points by Sheraton.”

Aug 30, 2008 by Jeff from Baltimore, MD
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• The price.
• Confusion in finding room.

“Nice hotel but finding the room was like finding your way around a maze.”

Aug 28, 2008 by Venkata from Canton, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great service. Keep it up. Sheraton!
• Rooms should have at least a refrigerator / microwave or charge less for that. I feel I was over charged.

“I enjoyed my stay at this hotel. Excellent overall. Great service, Neat and clean rooms, quite and refreshing atmosphere. I will definitely stay here again and recommend as well.”

Aug 25, 2008 by Scott from Norfolk, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• The bed was comfortable and there was no Wi-Fi fee.
• The bathroom was too small.

“Located close to the airport and local highways. Very convenient for business travel. The restaurant offers quality meals at affordable prices and excellent service.”

Aug 24, 2008 by Gregory from Washington, DC
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[2]

• Cleanliness.
• Location, noise (near the airport).

“I prefer the hotel district better. Poor location. Workers were too busy to be nice.”

Aug 24, 2008 by John from Ranchos De Taos, NM
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Good shuttle service and room has been redone.
• Some common areas need a face lift.

“Older hotel on the airport site, but rooms have been recently redone, quite nice, flat screen TV.”

Aug 20, 2008 by Joy from Loveland, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[9]

• I liked the proximity to the airport and the staff was friendly.
• The upkeep of the room. The door was hard to open at times. Also, flights were not displayed during departure.

“The hotel staff recommended an excellent restaurant on the first evening that we arrived. There was a nice restaurant. Even though I did not dine there, I got extra cream and sugar from the hostess when I was brewing coffee in my room. Everyone was friendly and the location seemed safe and secure. It is convenient to the airport.”

Aug 18, 2008 by Anthony from Denmark, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The staff, particularly management and (especially) the shuttle drivers, were magnificently friendly and service oriented!
• It was not within easy walking distance to anything usable (i.e. convenience stores).

“From the very moment you are picked up at either BWI or the Marc/Amtrak, you are treated to the most friendly, helpful, and accommodating staff you are likely to experience at a hotel under 5 stars. Prepare to be literally treated as if you were the only guests they had to help! The 4 vehicle 24/7 shuttle to the airport and train stations is always at your quick disposal and manned with drivers who you would swear are your private chauffeurs! The hotel it self was immaculate 24/7. The rooms were well adorned and maintained. Some rooms were a bit cramped for space, but still acceptable. Housekeeping staff were extremely helpful, friendly and efficient. A small but well stocked needs shop is just off the lobby. Just try to cross the front desk area without being hailed by staff to see if you need anything, or even to be wished well! The only drawbacks we could find is that the pool could use some expanded hours, and the hotel itself is not within walking distance of any points of interests. If you do not have a vehicle, your options are limited to BWI Airport / Light rail train, or the Marc/Amtrak station.”

Aug 18, 2008 by Robert from Lewes, DE
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Staff nice and friendly.
• Room was little small, but was ok.

“Room was smaller than I expected but was still fine and comfortable. Staff was nice and friendly. Could use a little more lighting in bathroom but that's me nitpicking. All in all very nice visit.”

Aug 6, 2008 by Todd from Point Of Rocks, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location.
• Noise.

“Fair value easy to airport and Amtrak stations.”

Aug 3, 2008 by Bob from Cincinnati, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendly staff and did everything to make your stay a good experience.
• Could not walk from airport as this was an airport hotel.

“Great staff, friendly & meet your expectations.”

Jul 31, 2008 by Tammy from Franklintown, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very accommodating.
• Pool closed at 8PM.

“The hotel staff did everything possible to make four people comfortable in a room with one king bed. They were polite and apologetic even though it was not their fault. I will stay there again when flying out of Baltimore. Their customer service was poor as they played the keep the customer on the phone until they get frustrated and hang up game and they were not helpful at all when I did get to talk to someone.”

Jul 30, 2008 by Cindy from Petersburg, TX
Overall Rating: 3
Cleanliness:[2] • Staff:[8] • Location:[9]

• Location.
• Bad smell in bathroom.

“This is not a 3 star hotel. The bathroom stunk, and neither my husband nor myself would take a bath due to the "looks" of the tub. The sheets were so thin I think you could see through them. We met a family with a huge dog in the hallway. I felt like I was sharing a room with that dog. We love 3 stars in Dallas, but not this one. It was not a good experience.”

Jul 24, 2008 by Chandler from Willimantic, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Clean, swimming pool, staff friendly, free WiFi, very accommodating.
• Located on airport grounds.

“This hotel was awesome. Well we arrive and saw that we would need a different room and they accommodated us.”

Jul 19, 2008 by Dawn from Columbia, PA
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.

“Liked hotel, location, staff, restaurant, airport shuttle and staff. Have stayed several times and will stay again.”

Jul 16, 2008 by Mike from Saint Charles, MO
Overall Rating: 3
Cleanliness:[1] • Staff:[8] • Location:[10]

• Location was close to Airport.
• Room was far away from front desk, very dirty, hot, and humid.

“Our rooms were extremely far from the elevator.”

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Amenities at Four Points by Sheraton Bwi Airport, Baltimore

24 Hour Front Desk Business Center Coffee Maker in Room Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room

No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable