Four Points by Sheraton Bwi Airport

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User Reviews for Four Points by Sheraton Bwi Airport, Baltimore

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Jul 18, 2009 by Stephanie from Schertz,TX
Overall Rating: 10

• Room was excellent.

“Great hotel, excellent location! Would absolutely recommend anytime.”

Apr 19, 2009 by Robin B. Volpe, from Sparta,NJ
Overall Rating: 8

• Convenient for my office, very clean, bed was comfortable, room service was fast and the food was excellent.
• The lighting in the room - terrible.

“However, it was raining the day I checked in. The front entrance was slippery and there was no designated parking for check-in. Room service was fast and precise. The food was excellent and creative. I did find it confusing to get into the entrance of the hotel. A better placed sign would be helpful. I found the entrance dwarfed by the parking lot sign.”

Nov 2, 2008 by Dennis
Overall Rating: 2

• Very dirty, very old, room was musty and moldy.

“Unless you absolutely have to stay at this hotel because of its proximity to the airport, do not stay here. It is very uncomfortable, dirty and extremely out dated.”

Oct 25, 2008 by Matt
Overall Rating: 9

• Location in relation to meetings.
• Room was very far away from lobby.

“Overall, good condition and experience. Rooms are comfortable and cozy. I would stay here again.”

Sep 13, 2008 by Harvey from Pacific Grove, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very business friendly!
• Could use better lighting by the bedside.

“I would recommend this hotel to anyone and I will certainly stay there again.”

Sep 2, 2008 by Dolores from Las Vegas, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Renovations were such an improvement.
• Pillows.

“Came to this hotel more than a year ago and it was not acceptable. Room was smoky, unclean, etc. I was pleasantly surprised at the renovations, and the improvements. Staff was always great though!”

Sep 2, 2008 by Fred from Roanoke, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

“There is a delicious free breakfast. This is not your typical continental (juice bun coffee) breakfast. There was a wide variety to choose from. As a vegetarian I had eggs, fruit, toast, pancakes, coffee. The room had fridge, stove and microwave. There was a pool and a tennis court.”

Sep 2, 2008 by Cara from Richmond, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[9]

• Great parking option for BWI airport.
• Some staff was unprofessional.

“While the hotel was nice enough, the initial impression was poor due to the first impression of the hotel staff.”

Sep 1, 2008 by Dennise from White Plains, MD
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean well furnished room/friendly people.

“Beautiful common areas and room. Very helpful and friendly staff. Wonderful experience. Thank you so much 4 Points by Sheraton.”

Sep 1, 2008 by Dennise
Overall Rating: 10

• Clean well-furnished room & friendly people.
• N/A

“Beautiful common areas and room. Very helpful and friendly staff. Wonderful experience. Thank you so much 4 Points by Sheraton.”

Aug 30, 2008 by Jeff from Baltimore, MD
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• The price.
• Confusion in finding room.

“Nice hotel but finding the room was like finding your way around a maze.”

Aug 28, 2008 by Venkata from Canton, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great service. Keep it up. Sheraton!
• Rooms should have at least a refrigerator / microwave or charge less for that. I feel I was over charged.

“I enjoyed my stay at this hotel. Excellent overall. Great service, Neat and clean rooms, quite and refreshing atmosphere. I will definitely stay here again and recommend as well.”

Aug 25, 2008 by Scott from Norfolk, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• The bed was comfortable and there was no Wi-Fi fee.
• The bathroom was too small.

“Located close to the airport and local highways. Very convenient for business travel. The restaurant offers quality meals at affordable prices and excellent service.”

Aug 24, 2008 by Gregory from Washington, DC
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[2]

• Cleanliness.
• Location, noise (near the airport).

“I prefer the hotel district better. Poor location. Workers were too busy to be nice.”

Aug 24, 2008 by John from Ranchos De Taos, NM
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Good shuttle service and room has been redone.
• Some common areas need a face lift.

“Older hotel on the airport site, but rooms have been recently redone, quite nice, flat screen TV.”

Aug 20, 2008 by Joy from Loveland, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[9]

• I liked the proximity to the airport and the staff was friendly.
• The upkeep of the room. The door was hard to open at times. Also, flights were not displayed during departure.

“The hotel staff recommended an excellent restaurant on the first evening that we arrived. There was a nice restaurant. Even though I did not dine there, I got extra cream and sugar from the hostess when I was brewing coffee in my room. Everyone was friendly and the location seemed safe and secure. It is convenient to the airport.”

Aug 18, 2008 by Anthony from Denmark, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The staff, particularly management and (especially) the shuttle drivers, were magnificently friendly and service oriented!
• It was not within easy walking distance to anything usable (i.e. convenience stores).

“From the very moment you are picked up at either BWI or the Marc/Amtrak, you are treated to the most friendly, helpful, and accommodating staff you are likely to experience at a hotel under 5 stars. Prepare to be literally treated as if you were the only guests they had to help! The 4 vehicle 24/7 shuttle to the airport and train stations is always at your quick disposal and manned with drivers who you would swear are your private chauffeurs! The hotel it self was immaculate 24/7. The rooms were well adorned and maintained. Some rooms were a bit cramped for space, but still acceptable. Housekeeping staff were extremely helpful, friendly and efficient. A small but well stocked needs shop is just off the lobby. Just try to cross the front desk area without being hailed by staff to see if you need anything, or even to be wished well! The only drawbacks we could find is that the pool could use some expanded hours, and the hotel itself is not within walking distance of any points of interests. If you do not have a vehicle, your options are limited to BWI Airport / Light rail train, or the Marc/Amtrak station.”

Aug 18, 2008 by Robert from Lewes, DE
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Staff nice and friendly.
• Room was little small, but was ok.

“Room was smaller than I expected but was still fine and comfortable. Staff was nice and friendly. Could use a little more lighting in bathroom but that's me nitpicking. All in all very nice visit.”

Aug 6, 2008 by Todd from Point Of Rocks, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location.
• Noise.

“Fair value easy to airport and Amtrak stations.”

Aug 3, 2008 by Bob from Cincinnati, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendly staff and did everything to make your stay a good experience.
• Could not walk from airport as this was an airport hotel.

“Great staff, friendly & meet your expectations.”

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