Four Points Sheraton Fresno

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User Reviews for Four Points Sheraton Fresno, Fresno

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Aug 10, 2009 by William from Santa Cruz County, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Great pool, clean rooms, friendly staff.
• Surrounding area.

“Great place for the family or if in town on business. Area :The hotel is in is a little rough, but the hotel itself is well kept and gated. The pool is huge and the grounds are really nice. We first stayed on an unintended stay in Fresno and have gone back ever since. We recommend highly.”

Jul 12, 2009 by Jason from Fullerton,CA
Overall Rating: 8

• Clean, attractive, and comfortable
• There were two pillows and one was too high and the other was too low

“For the price of this hotel, I expected a lot less than I got. The swimming pool I didn't use because the air conditioner worked well enough for me. The tv was a newer flat panel and the air conditioner had a temperature control so it was great. The bed was comfortable and the room was very clean. This is a great hotel to stay at.”

Mar 24, 2009 by Jim from Lafayette,CA
Overall Rating: 5

• Nice hotel rooms.
• Heat was on in the rooms when it was 70 degrees outside. A/C had to be turned on in room by maintenance.

“Room was over 80 degrees when arrived at 8 pm. Took three phone calls and 3 1/2 hours to get A/C turned on in room. Extra blankets and sheets took 3 hours to receive at nearly 11 pm when I had young children to get to sleep. Was promised the extra bedding by 9:15 pm. Morning staff was great. Provided vouchers for breakfast for the poor service the prior evening.”

Dec 2, 2008 by Aileen from Hollister,CA
Overall Rating: 10

• Very clean - enjoyed the hot tub.
• Location could have been better---not the best side of town.

“Very clean and accommodating, great pool and hot tub.”

Sep 3, 2008 by Chris from Alta Loma, CA
Overall Rating: 7
Cleanliness:[4] • Staff:[8] • Location:[7]

• The room was big and the beds were comfortable.
• The rugs leading to the hallways were filthy.

“The carpets leading into the hallway were filthy, no elevator, I had to use scan three doors to get into my room.”

Aug 28, 2008 by Annie from Lakewood, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[7] • Location:[5]

• Grounds were clean. Pool was clean and spacious.
• Room needed updating. Carpet old & stained. Bathroom old & had black mold where ceiling met wall.

“The rooms need to be updated. Bathroom was old & had black mold on the ceiling. Carpet had stains and looked to be dirty. The room has a musty smell to it. The grounds were kept up. The pool was clean & spacious, although they could use more lounge chairs. I would not recommend this hotel to a friend.”

Jun 4, 2008 by M from Berkeley, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[5]

• The bed was wonderful and comfortable.
• The neighborhood was kind of scary.

“The staff is excellent and attentive. Some of the room decor needs to be updated. The location is kind of scary.”

May 27, 2008 by Cedric from Seaside, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Clean.
• Very noisy upstairs.

“The hotel was a pleasant stay but very noisy we were on the bottom floor and the guest upstairs made a lot of noise.”

May 8, 2008 by Terry from Monterey Park, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Nice setting with trees and pool area. There on business, but it was also relaxing.
• Having to use key to get in building at all times, being near the outside door that was very noisy slamming. Not having a microwave in room.

“Pleasant relaxing atmosphere. Delicious food. Pleasant staff. I would stay there again.”

May 8, 2008 by Sally from Long Beach, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• The room was large, clean and had nice amenities.
• Very disappointed because the pool was ice-cold.

“Beautiful pool area and room. I expected to swim for the three days at the hotel as the spring weather was warm and could not swim because the pool was not heated. Since the pool was highlighted, need to let guests know it can't be used.”

May 5, 2008 by Eric from Saratoga, CA
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[9]

• The grounds had nice trees and flowers.
• The room was a bit dingy and a bit worn.

“A good hotel. I would probably stay there again, but not rate it 3 Stars.”

May 1, 2008 by Curt from Bakersfield, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[7]

• Convenient location. Clean. Parking is free.

“I called the hotel to request two full/queen beds instead of one king bed. After I stated that this is how I have always requested needs, by calling the hotel in person, she finally relented and said she would send the request, but there are "no guarantees." The first night we had two beds, but they made us move the next day and provided a rollaway bed. For the money I save, I will put up with the attitudes.”

Apr 16, 2008 by Jan from Lake Elsinore, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• The hotel grounds/landscaping was beautiful-azalea bushes everywhere!

“Hotel was fine-restaurant was great.”

Apr 9, 2008 by Brent from Fresno, CA
Overall Rating: 4
Cleanliness:[7] • Staff:[6] • Location:[1]

• Internet access.
• Asked for room close to Jacuzzi, room close to pool not Jacuzzi.

“I was very disappointed. I will be staying in a different hotel on my future business trips.”

Nov 16, 2007 by Robert from Madera, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great pool area in a quiet location convenient to freeway and Starbucks.
• The general area felt more like a motel strip, not seedy, but very Fresno.

“The exterior and parking area appeared rather common, more like a 2.5 star hotel, max. But once past the lobby area, the rooms were spacious, well appointed and clean. The interior court area with pool was beyond expectation and raised star level to a solid 3.”

Sep 17, 2007 by Sylvia from San Francisco, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• They went out of their way to upgrade our room because the two rooms I booked were not located together.
• The maids tried to get into the room much too early. (I know we should have put the sign on the door, but we forgot.

“Friendly and responsive interaction with staff.”

Sep 12, 2007 by Laurie from Turlock, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• The swimming pool.

“Large room. Clean grounds. Comfortable bed. Wonderful pool.”

Sep 4, 2007 by Juliette from Seaside, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The room was beautiful, clean - excellent set up for business with desk/leather chair, etc.
• No elevator (only 2 floors -but hard to carry luggage up in 100 degree heat.

“I had an excellent experience here. Cookies upon arrival and beautiful rooms. They have a nice pool area that I didn't use. They gave me a quiet room off the street - it was perfect for my needs - very accommodating. I was very surprised that it was off of such a busy street - so quiet and the rooms were actually elegant and I review restaurants and hotels for bay area - so I travel and eat a lot.”

Aug 25, 2007 by Kevin from Simi Valley, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice big room.
• I had 2 packets of decaf coffee, no caffeinated in the in-room coffee maker, but got a free cup in restaurant.

“Nice, quiet, clean with good size rooms, free internet, very nice restaurant and pool/spa.”

Aug 4, 2007 by Linda from Lodi, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It has a central location that worked well for me on my trip to Fresno.
• Can't think of a thing.

“I was pleasantly surprised by this hotel. The room was large, very clean, friendly staff. I would definitely stay here again as well as recommend it to other travelers.”

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Amenities at Four Points Sheraton Fresno, Fresno

24 Hour Front Desk Available to/from Fresno Yosemite International Airport; 7 AM - 10:30 PM Business Center Coffee Maker in Room Fitness Center or Spa Free Local Telephone Calls Free Newspaper Free Parking

Hairdryers Available Handicapped Rooms/Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Room Service

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