Holiday Inn Express Hotel And Suites Hesperia

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May 16, 2009 by Joe from Helendale,CA
Overall Rating: 4

• Situation was corrected with call to the corporation.
• Lied about the food that was to be served at breakfast.

“Easy to go to off the freeway. We selected because of its breakfast. One of us has a medical conditioning and it is much less stressful if we can count on not having to travel for breakfast in the morning. The staff lied about the availability of breakfast items. A call to their national headquarters took care of that. If you are not worried about the breakfast, I am sure this would be a very fine hotel in which to stay. I have found other hotels in this chain wonderful to stay at.”

Feb 26, 2008 by Bj from Huntington Beach, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The king Jacuzzi suite was wonderful.
• Someone was smoking and the hallway reeked.

“Fairly new and clean, easy to get to. Although it was a total non-smoking hotel, someone was smoking in the hallway and it reeked. I reported it to the front desk and they took care of it.”

Sep 6, 2007 by Jevona from Hillsboro, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The breakfast was A-1.
• The elevator broke and was hard to carry suitcase down stares.

“This was a hotel I would visit again because the staff is polite and very caring and the hotel is very clean.”

Sep 4, 2007 by Ann from Berkeley, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Breakfast.
• The pool and hot tub were very clean when I arrived (Thursday) but by following evening, not too clean.

“Liked the location and staff very much.”

Aug 29, 2007 by Dana from Madera, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• The indoor pool, refrigerator, microwave, close to the freeway, continental breakfast, lots of TV Channels and comfortable beds.
• I wish the breakfast would have included waffles or French toast, something that would stay with the kids as they were in a soccer tournament.

“The hotel was quite and clean, comfortable beds, indoor pool, refrigerator, microwave, lots of TV Channels and close access to the freeway, restaurants and a shopping mall.”

Jul 21, 2007 by Derek from Palm Desert, CA
Overall Rating: 1
Cleanliness:[6] • Staff:[5] • Location:[2]

• Nothing. There were two large beds and no room to move around the only plus was that the bathroom was clean.
• There were no services, no place to eat, not close to any services except a Bobs Big Boy.

“No services, just some coffee makings in the room, and the packaged coffee was so weak it was undrinkable. Over all it was not a pleasant experience, I would never stay there again. I would never recommend this place to any one I know.”

Apr 30, 2007 by Jim from Colorado Springs, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• New and absolutely great bedding.
• Nothing.

“Great hotel!”

Oct 27, 2006 by Richard from Oroville, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean and well decorated.
• Nothing.

“Very pleasant, clean, wonderful people to deal with and over all just a great experience.”

Sep 13, 2006 by Jessica from Fresno, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[9]

• The room was clean and there was plenty of space.
• The breakfast could have more hot choices; i.e. eggs.

“The staff had problems running the credit card I used to pay for my rooms. They said that it was declined. I called my credit card about the issue and they informed me that there was over $3000.00 left on it. Maybe the staff did not know how to run the credit card correctly.”

Amenities at Holiday Inn Express Hotel And Suites Hesperia, Hesperia

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Business Center Coffee Maker in Room Connecting Rooms Copy Service Cribs Available Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access

Ice Machine In Room Movies Indoor Pool Iron Laundry/Valet Services Multilingual Parking Pets Allowed Phone with speaker Pool Radio Rollaway Beds Safe Deposit Box Satellite TV Security Sprinklers In Rooms TV Remote Control Television with Cable Vending Machines Wake-up Service

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