Sofitel Miami

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User Reviews for Sofitel Miami, Miami

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Jan 26, 2010 by Alice from Boynton Beach,FL
Overall Rating: 10

• Location was great.
• Beds were high and had feather mattress on top.

“My husband had just been released from the Univ of Miami Hospital after cancer surgery. It was uncomfortable for him in the bed and he is allergic to feathers so left after one night and didn't use the second. I do think this is a very nice hotel but not in our situation last week.”

Jan 6, 2010 by Rakesh from Denhaag,Netherlands
Overall Rating: 8

• Bad internet connection.
• Polite staff.

“Good hotel with nice view.”

Dec 28, 2009 by Tammy from Lincolnton,NC
Overall Rating: 5

• The location was great and I felt very safe.
• They had a huge outside Latino wedding around the pool. The music could be heard (and felt) through our walls, floors, and windows until after 12 mid.

“The hotel is trying very hard to be a 4 star hotel but its age derails it. Things appeared dated like the bathroom. Also, the area they rent for weddings, bar Mitzvah's etc. around the pool is quite bothersome for those travelers just wanting to rest. The live music impeded our ability to get much needed sleep well past midnight despite being on 7th floor. Also, the breakfast was quite tasty but over the top expensive!”

Dec 21, 2009 by Venita from Westminster,CO
Overall Rating: 9

• Hotel staff and restaurant was very good.
• The room was small and non-distinct.

“Overall, the hotel provided excellent service. The restaurant had a nice ambiance and the food was good. The rooms were small and the bathroom was quite cramped for two people. There was not a coffee maker in the room which seemed odd for a four star hotel. No small refrigerator and the hair dryer did not work. Norwegian Cruise Lines had a shuttle from this hotel which is why we selected it.”

Dec 9, 2009 by Kathy from Eagle Point,OR
Overall Rating: 10

• Clean, very close to airport, large rooms, great beds.
• Expensive food.

“Excellent staff, clean hotel, and nice pool.”

Oct 11, 2009 by Mark from Clinton,IA
Overall Rating: 9

• Comfortable poolside chairs.
• No ice machines.

“Hotel is convient to airport, shuttle was readily available to pick us up once we arrived. Shopping area with grocery store within easy two block walk. Shuttle to Port of Miami was easily arranged for through concierge. Pool area relaxing but disappointed there was no hot tub.”

Jul 18, 2009 by Ms. C from Philadelphia,PA
Overall Rating: 10

• Friendly Staff and very close to airport
• Hotel bar very pricey

“It was a very nice hotel. The staff was extremely helpful and accomodating. Reading other comments of the hotel prior to our stay about the hotel not being clean or staff not friendly is not true. The hotel was beautiful and the staff was extremely pleasant. I highly recommend this hotel for business or pleasure.”

May 13, 2009 by Rebecca from Mount Pleasant,SC
Overall Rating: 10

• The concierge was wonderfully knowledgeable and able to give me directions that even I could understand.

“An exceptional hotel with great facilities and superb staff. The decor was very Miami and the view was exceptional.”

Apr 21, 2009 by Patricia from Stoughton,WI
Overall Rating: 10

• We were picked up by their
  very comfortable shuttle, and then warmly greeted at the hotel.

“The hotel is within five minutes of the airport. The shuttle was extremely comfortable and on time. The staff went out of their way to make us feel at home and had a we will take care of it attitude. I would stay there again.”

Apr 12, 2009 by Rob from San Rafael,CA
Overall Rating: 8

• The room service was fantastic! Steak came as ordered, salad was awesome, exceeded my expectations.

“I was fairly impressed with this property. I was pleasantly surprised by the room service menu and the food was phenomenal. I ordered a NY steak and mesclun salad and was very impressed. The steak was cooked to order, the vegetables were all dente and the herbed butter was perfect. The service was prompt and the server was pleasant also. The beds were very comfortable and the sheet sets plush. All in all I was very happy.”

Dec 7, 2008 by Sheila from York,Canada
Overall Rating: 10

• Very elegant.
• Dining room prices.

“This hotel was very nice. Would definitely stay there again. Found the dining room a little pricey.”

Sep 12, 2008 by Ciara from Madison, WY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• I like the decor, attentive staff and cleanliness.
• I did not like the cost of the restaurant or the parking charge.

“The room was very clean and the decor was modern and up to date. There were a few blemishes here and there. But, as they just came off their busy tourist season, I have faith these blemishes will be cleared up during the non-peak time. The pool with waterfall was beautiful and offered a nice sunset view. The staff was friendly. However, $4.50 for a small bottle of Gatorade and $8 for a cup of fruit is a bit on the excessive side. I would definitely stay at Sofitel again!”

Sep 6, 2008 by Joyce from Los Angeles, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Secret amazing staff over caring and remembers your name helpful.
• Near airport.

“Just amazing staff I've stayed at the Waldorf Historian in New York etc, just amazing staff and would recommend to anyone.”

Aug 4, 2008 by Shelita from Alexandria, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was excellent.
• Nothing.

“The staff was very courteous and helpful, from the housekeepers to the concierge. The decor was lovely and modern. The beds were very cozy and comfortable. My kids loved the pool. It was just as I had expected from the other reviews. Would recommend to anyone. Also, a 15 minute ride to Miami Beach and even shorter to Biscayne Bay and Downtown Miami. Plenty of malls and shopping near by. Excellent!”

Jul 12, 2008 by Ruy from Flushing, NY
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[7]

• The only thing I liked about the hotel was it's convenient location.
• This hotel required pay for parking and even if you were just picking up your luggage.

“I found this hotel to be out-of-date. It looked like it needed renovations in the rooms. The bathroom sink did not drain well at all. The decor was dated. There was a smell to the elevators and the rugs were worn out and dirty looking. The staff was aloof and unfriendly. The exercise room was distant from the hotel. There was a nice pool but it also looked old. It was overall an adequate hotel but the amenities and facilities were not up to par with it's rating.”

Jun 6, 2008 by Gia from West Hollywood, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Its proximity to the airport, the 24hr pool, the bar, and beautiful decor.
• Very pricey menu at the bar.

“Beautiful clean airport hotel.”

May 22, 2008 by Sharon from Toronto, ON
Overall Rating: 3
Cleanliness:[2] • Staff:[3] • Location:[5]

• Near the Hotel.
• Staff and dirty rooms.

“The Sofitel in Miami is not the same as the other Sofitel's. The rooms look nice but its not clean. There is no free coffee or fridges in the room. You get the basics. No free breakfast only a little cafe which is really expensive $8.00 US for a yogurt cup. The staff will only do what is offered at the hotel and nothing more. Not impressed with this hotel and would not stay here again for the price.”

May 22, 2008 by Sharon from Markham, ON CA
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[6]

• Near the Airport.
• The bathrooms were really dirty.

“When you check in the hotel looks nice. Going to the rooms you can tell it was old. The bathrooms were disgusting. There was hair, dirt and q-tips on the floor from the previous guest. It was not cleaned properly. The staff there does not bend over backwards to please you like they do on cruise ships.”

May 7, 2008 by Mmc from San Francisco, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[5]

• Close to airport.
• Nothing interesting in walking distance.

“Fine for overnight to catch early flights at MIA. Room is ok, but hallway is like Motel 6. Located within a business park so no options to walk around.”

May 7, 2008 by Bill from Tacoma, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Large rooms, lovely bedroom, great espresso stand.
• Charge for parking, cable TV system.

“Definitely a four star hotel but beginning to show some signs of aging. Breakfast at the restaurant was mediocre at best and pricey.”

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Amenities at Sofitel Miami, Miami

24-hour front desk ADA-approved rooms available AM/FM Alarm clock radio Adjustable thermostat Air conditioning All-news channel Banquet facilities Bathrobes all rooms Business center/services Cable/satellite TV Color television with remote control Concierge services Cribs Available Dataports on phones Electronic locks Elevators Express check-out Fire alarms/Smoke detectors/Sprinklers Fitness facility Gift shop/News stand Hair dryer Handicap Access In-room movies

Iron/Ironing Board La Riveria Laundry/Valet Services Le Bar Le Petit Marche Medical services Meeting facilities Multilingual staff Non smoking rooms available On-command movies Parking with fee Pool - outdoor Premium channels Room service - 24 hours Safe deposit boxes Telephone Tennis - outdoor Valet Parking Video Checkout Voice mail Wake-up services Work Desk with Lamp

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