Country Inn and Suites by Carlson Gurnee [Gurnee, IL]- Hotel Reviews - MyTravelGuide.com


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Country Inn and Suites by Carlson Gurnee 2-star

5420 Grand Avenue, Gurnee, IL

Located midway between Downtown Chicago and Milwaukee. Adjacent to Six Flags Great America and 1/2 mile from Gurnee Mills Mall.[more]

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User Reviews for Country Inn and Suites by Carlson Gurnee, Gurnee

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[9.0]
Based on 75 user ratings

Jan 20, 2010 by Jeff from Arcanum,OH
Overall Rating: 10 Overall user rating

  • Great location. Very clean and friendly staff.
  • Pool was small but nice.

“The hotel was wonderful. The rooms were very clean and the hotel staff was friendly and sincere. I would absolutely recommend this hotel.”

Oct 20, 2009 by Brenda from Greenville,WI
Overall Rating: 8 Overall user rating

  • The pool was warm, and open until 11:00 pm, which is perfect after an all day shopping excursion.
  • Didn't see any carts for hauling luggage to and from vehicle.

“I would recommend this hotel to anybody. The continental breakfast exceeded my expectations, and the staff was right there to replenish food as well as clean up. The room was perfect for our needs, and soundproof.”

Oct 14, 2009 by Jeri from Marshall,WI
Overall Rating: 9 Overall user rating

  • Conveniently located across the street from 6 Flags and just over the pass to Gurnee Outlet Mall. Breakfast had plenty of choices.

“The beds were queen size and comfortable. The hotel was pretty full, but I did not hear any hallway noise or noise from the rooms next to us. The warm cookies that were there on our return from 6 Flags was a great treat. Morning breakfast had eggs, sausage, biscuits & gravy, waffles in addition to the usual choices.”

Sep 24, 2009 by Davida from Chicago,IL
Overall Rating: 9 Overall user rating

  • Everything met my expectations.
  • No work out room, whirl pool too small but jets were good.

“Yes yes good place when traveling with family. Even though the pool was small the kids enjoyed it. Continental breakfast was sufficient and the entire building nice and clean.”

Sep 11, 2009 by Amanda from Bartlett,IL
Overall Rating: 7 Overall user rating

  • Convenience to shopping center.
  • Pool was to small.

“Got what was expected with the price I paid.”

Jun 2, 2009 by Margaret from Port Huron,MI
Overall Rating: 10 Overall user rating

  • Fridge & microwave ; close to highway ; across from six flags.
  • Very tiny pool.

“Very economical; clean; staff helpful & friendly.”

May 15, 2009 by Cindy from Crown Pt.,IN
Overall Rating: 9 Overall user rating

  • Friendly and clean.
  • Only good things to say!

“In a very good location, near expressway, shopping, and amusement park.”

Apr 22, 2009 by Judy from Waterloo,IA
Overall Rating: 9 Overall user rating

  • Very nice buffet breakfast with plenty of tables.
  • Got stuck in parking lot. It did not get plowed until 10. So we were late getting to our convention.

“Would have been a perfect stay except for the snow, and lateness of shoveling and plowing.”

Apr 16, 2009 by Shirley from Chicago,IL
Overall Rating: 9 Overall user rating

  • Pool and complimentary breakfast.

“It was a very comfortable stay.”

Apr 15, 2009 by Nicholas from Cicero,IL
Overall Rating: 6 Overall user rating

  • Staff
    wasvery helpful and friendly.
  • Garbage can was full when we arrived at the room.

“This hotel is good for 1 night only, carpet looked dirty. We found a garbage can full when we arrived at the room, the water at the pool was very hot and lots of chlorine, the lights at the bathroom went off and we had to take showers in the dark. Very good breakfast!”

Mar 25, 2009 by Susan from Watertown,WY
Overall Rating: 9 Overall user rating

  • The breakfast, clean room, medium size hotel.
  • The pillows.

“Enjoyed our stay, clean rooms and
excellent breakfast. Staff was very helpful when asked questions about the area. Will frequent again when in the area.”

Feb 11, 2009 by Kasondra from Rockford,IL
Overall Rating: 10 Overall user rating

  • Excellent staff
  • strange smell in the hallway both days, but room was fine.

“Friendly, accomodating staff, excellent breakfast including waffles, boiled eggs, mini omelets,sausage, and the usual other continental fare. There were fresh-baked cookies every time we went to the lobby and the milk, tea and coffee were also available 24 hours. The rooms were nicely decorated and comfortable and included a mini-fridge and microwave. I would definitely stay again.”

Jan 18, 2009 by Barbara from Wilmington,DE
Overall Rating: 10 Overall user rating

  • The location, service, and price were excellent.
  • No business center, although there was one next door.

“The hotel is well located and very comfortable. Staff were unusually courteous. For example, the woman in the breakfast room made a waffle for me and was very kind about it. I would stay there again.”

Jan 14, 2009 by Pam from La Porte,IN
Overall Rating: 9 Overall user rating

  • The Breakfast was more than I expected. It was great!
  • Controlling the heating unit was difficult. The fan clicked on and off which was annoying.

“Great for a few nights. Clean and good location. The free breakfast was good!”

Jan 1, 2009 by Robert from Green Bay,WI
Overall Rating: 10 Overall user rating

  • The staff was wonderful.
  • Hard to enter parking lot, too many curbs etc.

“Great place to stay clean, excellent staff.”

Sep 9, 2008 by Peter G. from Coopersville, MI
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[10]

  • Very close to Six Flags and the Freeway.
  • The continental breakfast was pretty weak.

“Decent clean room, and very conveniently located to the freeway and amusement park. Was not impressed with continental breakfast. The hotel served it's purpose, and I would not hesitate to stay again.”

Aug 11, 2008 by Jeff from Minooka, IL
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[8]

  • Clean and friendly.
  • When did a regular hotel room become a suite?

“We asked a suite, expecting at the least a separate sitting area, and stayed in a 2 bedroom queen room. What qualifies as a suite? A fridge? The hotel was nice, just not what we expected.”

Jul 23, 2008 by Carmen from Marseilles, IL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Friendly staff, great location, wonderful breakfast.
  • Pool could have been bigger.

“If you would like to be in walking distance to Six Flags, some nice restaurants and shops this would be the place to stay. The staff was very professional. Seriously, you cannot always count on a kind and helpful staff, but you can here. Thank you.”

Dec 11, 2006 by John from San Francisco, CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[8]

  • Room was very spacious, clean.
  • Indoor pool area was too small.

“Perfect for a business traveler unfortunate enough to have to travel to Gurnee in winter. Lots of good restaurants nearby (ichiban steakhouse, uno's) and friendly staff.”

Jun 18, 2006 by Joy from Tavares, FL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • This hotel far exceeded our expectations-large room, comfortable bed, excellent breakfast included.
  • Nothing.

“We were extremely pleased with the large room, king bed, location, excellent breakfast, and courteous staff. Good location near several restaurants, 6-Flags Great America, and lots of shopping nearby.”

1 of 1 people found this review helpful.

Amenities at Country Inn and Suites by Carlson Gurnee, Gurnee

  • 24 Hour Front Desk
  • Air Conditioned
  • Brailled Elevators
  • Breakfast
  • Bus Parking
  • Charge for rollaway.
  • Coffee Maker in Room
  • Continental Breakfast
  • Copy Service
  • Cribs Available
  • Elevators
  • Express Checkout
  • FEMA Approved
  • Fire Alarm with Light
  • Free Newspaper
  • Golf
  • Grab Bars in Bathroom
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Heated Pool
  • Housekeeping - daily
  • In Room Complimentary High Speed Internet Access
  • In Room Movies
  • In room safe available on request
  • Indoor Pool
  • Iron
  • Ironing Board
  • Jacuzzi
  • Laundry/Valet Services
  • Meal Plan - Continental
  • Microwave
  • Modem in Room
  • Multilingual
  • Outdoor Tennis
  • Outdoor parking at the hotel.
  • Pets Allowed
  • Recreational Vehicle Parking
  • Refrigerator
  • Security Features
  • Shops/Commercial Services
  • Smoke Detectors
  • Sofa Bed
  • Sprinklers In Rooms
  • Television with Cable
  • Tennis
  • Wheel Chair Access

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