Eagle Ridge Inn And Resort

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User Reviews for Eagle Ridge Inn And Resort, Galena

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Aug 15, 2008 by Ed from Oak Lawn, IL
Overall Rating: 4
Cleanliness:[5] • Staff:[4] • Location:[5]

• The scenery was amazing.
• The price.

“We stayed in the Settlement and I feel it was not really worth the price. I took it as a romantic get away and it turned out to be more of a family/business retreat place.”

Aug 6, 2008 by Jennifer from Elgin, ID
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Views.
• Musty smell, dated furnishings.

“Staff was great, Woodland restaurant was great, hotel room and AC not working properly, musty/damp smell that wouldn't go away, carpet was worn and frayed, furnishings looked dated and old.”

May 30, 2008 by Monica from Bristol, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Staff was attentive and friendly.
• Housekeeping did not leave enough shampoo on the 2nd night.

“Pleasant atmosphere and attentive staff. Everyone was friendly. The wedding parties were noisy and distracting however.”

May 25, 2008 by David from Elwood, IL
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Scenery. Activities. Food. Staff. Free activities. 5 star spa.
• Room was dingy compared to rest of hotel.

“Great scenery. Friendly staff. Great food. Free and cheap rentals for activities. No matter what kind of traveler you are, this place has something to accommodate you. We are a married couple on a mini vacation for our anniversary. We are looking to return with family/friends.”

Apr 17, 2008 by Maria from Lemont, IL
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[5]

• Great if you liked to golf.
• Dirty.

“I would not recommend staying at the inn at this hotel. The rooms smelled like mold and my husband's allergies started acting up. It just felt dirty! This is not what a resort should be categorized as. The balcony was old, no light, and spider & wasp nets all over the beams. The room had no mini bar or refrigerator to store anything in. The resort needs to be remodeled and updated to today's standards. The pool is comparable to a Holiday Inn pool, no of a resort nature. I had to pay $18.00 a day for a resort conveyance charge which included a newspaper, to use the pool, etc of which we did not use....plus taxes of $14.00 a day. As for the spa, I have been to many spas and the atmosphere was just ok. We got a couples massage and frankly my back hurt more leaving the session. Stay away.”

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