Seneca Hotel

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Aug 27, 2008 by Chunwei C. from Brighton, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• The hotel has a great location for sure.
• Old facilities.

“A decent hotel though.”

Aug 23, 2008 by Jennifer from Winnipeg, MB CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The room was fabulous, be sure to request an upgraded room, the manager is gracious.
• The valet parking is too expensive.

“Our stay at the Seneca was wonderful. We played phone tag with the manager regarding some questions and he graciously upgraded us to a wonderful suite. He was very accommodating in all ways during our stay. The location is perfect, you're right in the midst of downtown and close to everything. Right off the beach. The gym was great. Didn't eat at the restaurants but they seemed like they would be lovely.”

Aug 20, 2008 by Erica from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• In-house dry-cleaning facilities did same-day service.
• Room smelled funny upon arrival and was sort of small.

“Overall, it was great. Great security, SUPER-helpful staff. I was in town for a wedding and realized the day of the affair that I could really use my dress dry-cleaned. The downstairs cleaners not only did it same day, but delivered it to the front desk for me to pick up, since I planned a full day of activities and would not be back before they closed. Excellent service.”

Jul 29, 2008 by George from Streetsboro, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[10]

• Great central location in downtown Chicago.
• Rooms were very old, overnight parking price of $46 a night seemed high even for Chicago.

“Great location.”

Jul 19, 2008 by Cindy from Jackson, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The room size and how clean it was.
• Needs a bigger bathroom.

“Great place to stay if you want to be on the Mag mile. Everyone who worked there was friendly and really helped us out when we needed.”

Jul 2, 2008 by Gaby from Valencia, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Location! Not to mention it was half the price as much as the other hotels in the same area!
• The rooms needed a little TLC. The shower water was warm at best.

“My husband and I stayed at the Seneca for two nights as a surprise get away for his 30th birthday. To be honest, however our experience was nice. We were on a budget and wanted a decent place to stay with a great location, which is what we got. We were a couple blocks from all the action. We would stay here again, especially if we were on a budget!”

Jun 8, 2008 by Sami from St. Louis, MO
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• The kitchenette.
• Getting little old, noisy flag poles outside our room.

“The hotel was nice. The staff was very courteous. The only true problem was there were flags right outside our windows. They would whip in the wind and the noise was loud enough to be disturbing.”

May 19, 2008 by Bill from Dunmore, PA
Overall Rating: 4
Cleanliness:[2] • Staff:[3] • Location:[8]

• Location.
• Did not clean my room in the 3 nights I stayed.

“Besides location this place should close until they get their act together. Asked the front desk to have housekeeping clean my room and they knocked on my door at 5 pm. to clean but I told them to go away. Hammering above my room at 7 am. This place needs to close and regroup not while they are open.”

Mar 17, 2008 by Jessica from Lansing, MI
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[10]

• The room was very nice. We had a kitchen that came in handy a living area and a very nice bathroom.
• We had construction going on in the rooms around us and it woke us up very early every morning we stayed there. That made us very unhappy.

“It was overall a nice stay. We liked the room we had and the location but construction waking us up made us very mad. Doormen and people taking our luggage expected tips every time which got annoying to but their services were appreciated.”

Mar 16, 2008 by Amanda from Warren, OH
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[10]

• Nice size of the rooms.
• When we checked in our room was missing the lock and door knob, we were moved 3 times! The kitchen sink plumbing leaked all over the floor!

“I though the overall appearance was nice but there was a few quirks that I felt to be very annoying. The temperature in the shower would fluctuate every 3 seconds to freezing cold to scalding hot no matter what. When we checked in, our room was missing its door knob and lock and the door was wide open and debris all over the floor. When I brought this to the attention of the front desk, he asked if we could share a room with other members of our group! 8 people in one room with two beds-I think not! we were moved 3 times total! and the kitchen sink plumbing leaked all over the floor and we had to clean it up. Very bizarre experience in a hotel.”

Mar 16, 2008 by Eric from Indianapolis, IN
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[6]

• Excellent room design.
• No parking unless 40+ dollar per day Valet.

“Nice rooms for the rate, no smoking, no parking.”

Mar 15, 2008 by Matt from Fort Wayne, IN
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[9]

• This hotel is only one block from the Magnificent Mile.
• The hotel was on a hard-to-find one way street.

“My wife and I arrived at the Seneca around 12:30pm after driving around the block several times just looking for Chestnut Ave. The car was valuated (only choice) for $43 and the hotel allowed us to check in early with a king size bed upgrade. This hotel is an apartment building in the process of being converted to hotel suites. It is right at the beginning on the Michigan Ave shopping mile, and everything is within walking distance. The perfect hotel for a Chicago shopping trip.”

Mar 14, 2008 by Heather from San Jose, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Excellent location and staff, very comfortable beds, great amenities (kitchen, newspaper, etc.).
• Had to call maintenance to fix hot water, but they responded very quickly.

“The location is very convenient to the Miracle Mile shopping, Museum of Contemporary Art, and Red Line train. My room was very quiet, the bed was comfortable, and I will definitely stay here again when I travel to Chicago.”

Mar 11, 2008 by Maureen from South Bend, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Spacious accommodations, great location, great value.
• Room was newly remodeled and Jacuzzi tub was not working properly.

“The Seneca is a unique property. Most of the rooms are suites with kitchenettes which make for an extremely comfortable stay for the price and the location. The hotel staff is friendly and accommodating and you cannot beat the value for the location right off the Magnificent Mile.”

Mar 10, 2008 by Juliet from Tarzana, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[2] • Location:[10]

• Excellent location and the cleanest hotel that I have ever stayed in. Shame about the unfriendly staff, but you can't have everything.
• Unfriendly staff at the front desk.

“I was worried about booking a 2 star hotel. However, it was better than a lot of 4 star hotels that I have stayed in. The location, price and cleanliness cannot be beaten. I would definitely recommend it to anyone, whether they are on a budget or not. OK the staff wasnt super friendly, but the comfort and cleanliness made up for this. The maid even did our washing up. It is great to have a kitchenette and we even had a full size oven. This hotel cannot be recommended highly enough. Go there!”

Mar 8, 2008 by Derek from Philadelphia, PA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• Staff was very helpful.
• Colors on TV were not right. Heat in room was inconsistent.

“Location of this hotel was good for business people downtown. It was overall very clean and a great value for the money.”

Mar 8, 2008 by Lynn from Schaumburg, IL

Cleanliness:[10] • Staff:[10] • Location:[10]

• Location just off Michigan Avenue.
• The bathroom was updated, which was nice. The rest of the room need to be updated as well.

“Loved the location and the room was nice. We asked for a remodeled room and the front desk said that the rooms were "partially" remodeled. This meant the bathroom and kitchen were new, which was great. Liked the security to get to the elevators. Staff was very nice. We had dinner in the hotel restaurant, which was very nice.”

Mar 7, 2008 by Keith from Galesburg, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very convenient location with a helpful staff.
• Showing its age.

“Fantastic location at a great rate. Staff was very helpful.”

Mar 3, 2008 by Justin from Santa Monica, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location and comfortable apartment feel.
• Cheap king size bed with only 3 cheap pillows.

“The location and hotel is safe and romantic. The rooms have a classic old school downtown Chicago apartment vibe with a utility-stocked kitchen. its desk was tiny though with power outlets hard to find, and Wi-Fi was uselessly weak. The rooms were spacious but the king size bed was cheap topped with only three cheap pillows. You will need the $43 / day valet parking if you are driving.”

Mar 3, 2008 by John from Alpena, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The room was large and well furnished.
• We could not understand some of the staff accents.

“It is in a great location, the room was surprisingly spacious and well maintained. The service was very friendly and professional.”

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Amenities at Seneca Hotel, Chicago

24 Hour Front Desk AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services