Whitehall Hotel

Photos of Whitehall Hotel, Chicago

• Add your own photo of Whitehall Hotel

User Reviews for Whitehall Hotel, Chicago

• Add Your Own Review »

May 22, 2008 by Scott from Boston, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location, price, beds.
• No real negatives - but, while elegant, the hotel shows its age.

“Excellent value in the heart of Chicago. Hotel is located right in downtown Chicago, a short walk from the Water Tower, Hancock building and magnificent mile - very convenient access to CTA as well. Hotel was elegant, but old - starting to show its age. Rooms were nice - good size but not huge, very comfortable beds, nice but small bathroom. Staff was excellent - very helpful. Value was exceptional - cheaper than the Best Western! Overall, the Whitehall was a great value - highly recommended.”

Jan 1, 2008 by Eric from Battle Ground, IN
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[10]

• The location was perfect.
• The bedding (pillows, blankets, etc.) Were very poor.

“We did not fell that this was a four star hotel. It needs some renovating and updating to fall into the 4 star categories. The location was excellent and the staff was friendly, but I don't feel it was anything near our expectations of a 4 star.”

Dec 29, 2007 by Michael from Glendale, WY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Gorgeous bar and restaurant. Maintenance guy showed up immediately to fix room heat.
• Toilet area very cramped; had to put one leg in bathtub to sit down on toilet. (Yes, I am quite overweight.).

“Lovely hotel in beautiful location with very attentive staff and great valet parking. But be aware that bathroom although quite attractively decorated may be uncomfortably tight.”

Dec 26, 2007 by Brian
Overall Rating: 9

• Very quaint and clean property.

“We would definitely stay at the Whitehall again. The bar/resturant was wonderful.”

Dec 23, 2007 by Josh from Lake Geneva, WI
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[10]

• The location was great.
• Our shower broke, took 1 hour and 2 people to fix.

“The hotel was very nice. Great location. Some staff problems the day of check out.”

Dec 16, 2007 by Mike from Chicago, IL
Overall Rating: 5
Cleanliness:[10] • Staff:[4] • Location:[10]

• Location, historic building, good views.
• Slow staff, room in some disrepair, expensive parking.

“This is the second time my wife and I have stayed at the Whitehall. I must say I was very disappointed with this latest experience. Upon our arrival, there was no bellman to greet us, or a parking attendant. My wife had to go inside the hotel, after waiting over 5 minutes to fetch someone to take the car. No one offered to help us with our bags as well. The front desk attendant was very friendly and efficient. When we arrived at our room, it was as requested, but it was a smoking room, and smelled like an ashtray. I had requested a non smoking room. After a call to the front desk, this was quickly taken care of, and we were given a non smoking room, but with 2 queen beds instead of a king. We can deal with that. The room was very nice, and the bed was very comfortable. Our bathroom seemed to need repair, though. The pipes coming out of the wall from the toilet and the shower head dod not have the collars on them, and you could see through the wall, almost. Just cosmetic, but very unsightly. We then ran into another problem. While I was showering, there was a knick on our door from a maintenance man, saying our shower was leaking to the floor below. Luckily I was just finishing. The problem seemed to be corrected, as when we showered the next day, there was no call. Overall, we liked the hotel, but I expected more from a 4 star hotel.”

Dec 16, 2007 by Jb from Saugatuck, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great linens and mattress.
• No coffee in the room.

“Great location for Christmas shopping on north Michigan avenue.”

Oct 26, 2007 by Amber C. from Centerburg, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[10]

• Staff and concierge couldn't have been more helpful. Great staff.
• Needs more updating to be considered a 4 star hotel.

“I didn't have the luck some people had. The hotel was nice, but not worth the money we paid.”

Oct 26, 2007 by Kathy from Grand Rapids, MI
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• Location was excellent.
• NA.

“NA.”

Aug 15, 2007 by Jill from Rosemount, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Extremely comfortable bed with beautiful, soft linens.
• No ice maker. Called for ice and took 30 minutes to be delivered.

“Convenient location, near several fun restaurants, very clean, lovely room with beautiful linens and soft feather bed. Very nice and helpful staff.”

Jul 13, 2007 by Stephanie from Oreland, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed was so comfortable - I got a great night's sleep.
• The room was very nice, but on the smaller side.

“I really enjoyed my stay at the Whitehall and I would recommend staying there. It is very close to many things and the staffs were very friendly and accommodating. It was a great trip!”

Jul 9, 2007 by Eric from Naperville, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Price and quality were great and so much better than driving home after the fireworks.
• No coffee maker in the room. Magnifying mirror didn't light.

“It was lovely; the bath. Small but nicely appointed the bed linens were very comfortable.”

Jul 6, 2007 by Alexis from Chicago, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Friendly staff & luxurious accommodations.
• Slow service from hotel maintenance.

“A delightful hotel near the heart of the Magnificent Mile. The Whitehall Hotel lives up to its reputation as of America's premier boutique hotels. I had a great experience from the friendly staff to the beautiful room. I'd recommend it to anyone looking for a nice place to stay in the Windy City.”

Jul 2, 2007 by Victoria from New Castle, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel staff was exceptionally kind and accommodating! Bed was so comfortable!

“We make Chicago an annual vacation spot and we can't wait to come back and stay at the Whitehall! Front desk and entire staff was super nice and couldn't do enough for us!”

May 31, 2007 by Brad from Kankakee, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Nice cocktail lounge.
• Air conditioner was noisy.

“Nice stay, nice price, would return again.”

May 27, 2007 by Andrew from Davenport, IA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Great location; clean; charming; well-maintained; lovely bathroom with wonderful shower!
• Long queue to check in; light bulb missing from one lamp in room.

“We have stayed at other small, older boutique hotels in Chicago, and the Whitehall, with its old-world charm, has been easily the best of the lot, despite actually costing less. The rooms were clean; the hotel as a whole was well-maintained; the staff was friendly; the location is ideal. And the marble bathroom had an absolutely marvelous shower, which is important after a long day walking around downtown Chicago on a hot day.”

May 9, 2007 by Joseph from Gay, GA
Overall Rating: 3
Cleanliness:[8] • Staff:[5] • Location:[10]

• Location.
• Room type was not what I had paid for.

“We had a double bed in a cracker box room. ”

May 4, 2007 by Stephen from Brown Deer, WI
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Able to get in and out of hotel easily and get a cab quickly.
• My room had a brick wall view.

“I liked the hotel and would go there again. It's close to many restaurants on rush street and stores on Michigan street, that was very great.”

Apr 14, 2007 by Melanie from York, PA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient location to all local attractions and shopping; charming room.
• Noisy heater.

“My teenage son and I were quite impressed with the hotel, staffing, and convenience of this establishment. We intend to be repeat customers.”

Apr 11, 2007 by Rich from Nashville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed.
• Small and crowded lobby.

“Comfortable, intimate, classy hotel a block off of Michigan avenue.”

• View All User Reviews

Amenities at Whitehall Hotel, Chicago

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities

Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services

Learn more about Whitehall Hotel at Priceline Travel Guides »