Four Points by Sheraton Chicago Downtown/Magnificent

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User Reviews for Four Points by Sheraton Chicago Downtown/Magnificent, Chicago

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Feb 4, 2010 by Sara from Greenfield,WI
Overall Rating: 9

• Great location.

“This hotel was perfect for a visit to downtown Chicago. Walkable distance to restaurants and sites throughout the city. I would definitely stay here again.”

Jan 4, 2010 by Jamie from Toledo,OH
Overall Rating: 10

• Customer service was outstanding from the front desk and valet to the housekeeping department.
• Would have been nice to have a lounge to go to for an evening drink.

“Conveniently located just 1 short block off the Magnificent Mile. Room was clean, comfortable and quiet. Customer service was outstanding. All the staff was very friendly and helpful. We arrived at 8:30 am and had a room by 9:30 even though check in wasn't until 4. They even called us to let us know the room was ready. They gave us a late checkout of 4 as well. We used the whirlpool. The swimming pool was too small for laps but would have been great for kids. Theaters and the train station are just a short taxi ride away. Shopping and great restaurants are in easy walking distance.”

Jan 2, 2010 by Shelby from Royal Oak,MI
Overall Rating: 10

• Location was perfect!

“This was a great hotel for our two night stay - parking was ideal, the room was spacious and comfortable. We will stay here again!”

Dec 30, 2009 by Muthu from Cedar Rapids,IA
Overall Rating: 4

• Location.
• Not kid friendly.

“Location is great. Mixed experience with hotel staff. Fast check-in. Not offered to help with our luggage. Rooms are OK. Carpet seems to be rundown. We had a toddler, constantly got noise complains when he cried. That shows the hotel did not had good sound proofing. Will not stay in the hotel again. Holiday Inn downtown might be a better choice.”

Dec 21, 2009 by Carl from Peoria,IL
Overall Rating: 10

• Location, price, staff all exceeded expectations.

“The Four Points by Sheraton was by far the best place I've stayed at in Chicago. The staff was excellent, I asked to get a King rather than two Queens as they had ready for us, which they did not have any problem with. We got to our room and wow! It was huge, had a balcony, and small jacuzzi tub (one person comfortably), and I could see Miracle Mile from the window/balcony. Later, we wanted to get some wine, and Trader Joe's was literally around the corner, and we got a bottle for 3 dollars there. Downtown Chicago has never been more reasonable and fun for me!”

Dec 8, 2009 by Michelle from Milwaukee,WI
Overall Rating: 7

• Hotel is conveniently located to many places of interest on or near the Mag Mile.

“Hotel states they offer free bottled water. One bottle was left in the room, while there were two of us staying. We requested another bottle, but it never came. There were some loud hotel guests hanging out in the hallway on our floor. The bellhop was very friendly and helpful.”

Dec 7, 2009 by Tara from Jordan,MN
Overall Rating: 9

• Great room and location.

“Great room, location is great and
friendly staff.”

Nov 25, 2009 by Tom from Stratford,CT
Overall Rating: 10

• Good, clean hotel with extremely friendly staff.

“Super location, nice and helpful staff. Clean and comfortable rooms.”

Nov 18, 2009 by Peter from Madison,WI
Overall Rating: 9

• The front desk man, was super. So were the rooms and location. Bravo.
• The woman in the Sunday morning on 4th floor breakfast place deserved help.

“Generally outstanding. We appreciated the location and the well-kept rooms. The paintings were very impressive.”

Oct 8, 2009 by Rosalynn from Norridge,IL
Overall Rating: 1

• I liked the location and that is about it..
• Lifts were too far from my room.

“Since this is a 3-4 star hotel I expected more, but this hotel greatly disappointed me. The toilet in my room didn't work properly, the entire time I was there. They tried to fix it, but it still didn't work right. I assume they would just give me another room. It worked okay for little while, but the problem came back. Since I was only staying there for one-night, I let it go. I told them when I checked out they need to seriously fix it. Also, this hotel only had on set of guess lifts on each floor. Based on how this hotel is designed, my room was way on the other side of the floor away from everything including the lifts and ice machines, and vending machine. I have a very long walk to take if I needed anything. Also, the rooms are decorated like something from the 70's. ugly curtains in the rooms, very nasty looking. I hope to never stay in another Sheraton Four Point Hotel again. For the cost of a room, they can keep, not worth the money at all.”

Sep 26, 2009 by Chenyi from Laurel,MD
Overall Rating: 10

• Cozy, good location and friendly employees.

“Cozy, good location and friendly employees.”

Sep 24, 2009 by Jenna from Galesburg,IL
Overall Rating: 9

• I loved the location and the friendly service.
• The parking fee was ridiculous, but then again it is downtown Chicago.

“This hotel was great. I would definitely stay there again.”

Aug 19, 2009 by David from Madison,WI
Overall Rating: 9

“Great.”

Jul 25, 2009 by Caroline from Tempe,AZ
Overall Rating: 9

• The location was great--really good access to tranportation, restaurants, and shopping.

“This hotel was a good value. The room was comfortable, but a little ordinary. The staff was helpful. The hot tub was great.”

Jun 21, 2009 by Dave from Bolingbrook,IL
Overall Rating: 7

• Location.

“Good location but not many amenities.”

Apr 23, 2009 by Nicole from Randolph,NY
Overall Rating: 8

• The staff were friendly and helpful.
• Our room was pretty tiny. No couch or table. Sort of plain decor.

“The staff were helpful and friendly. The location was excellent for our reasons for coming to Chicago. The bed was very comfortable, but our room was quite small and the decor was nothing special- sort of boring, actually.”

Jan 6, 2009 by Tamara from Kentwood,MI
Overall Rating: 9

• Great location.

“This hotel was clean with a friendly, helpful staff and a perfect location for walking around downtown Chicago. We had no complaints!”

Jan 3, 2009 by Jenina from Long Beach,CA
Overall Rating: 10

• Great location and staff. Excellent hotel.

“The four points chicago is in a great location near restaurants, shops, and public transportation. The staff was friendly and warm.
I hope to return to this hotel in the future.”

Nov 19, 2008 by Matt from Round Lake,IL
Overall Rating: 10

• The hotel was clean, comfortable and the staff was always friendly.
• Nothing.

“I was extremely pleased with our stay. The rooms were nicely sized, had a good view and the staff was very friendly. The location cannot be beat, only 1 block from Michigan Ave and a short 5 block walk to Water Tower Place. There are also a lot of restaurants nearby. I would highly recommend this hotel to anyone who wants a nice hotel in a great location.”

Sep 11, 2008 by Emily from Lewis Center, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I like the location and cleanliness of the hotel.
• Breakfast was expensive.

“The hotel is nice, the staff is friendly and helpful for tourists. The location is great being one block from the miracle mile. There are great places to eat in all directions. It is a perfect place to stay for a weekend adventure and it is perfectly affordable.”

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Amenities at Four Points by Sheraton Chicago Downtown/Magnificent, Chicago

Coffee Maker in Room Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities Modem Lines in Room

No Smoking Rooms/Facilities Parking Pool Room Service Television with Cable

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