Radisson Hotel at Star Plaza

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User Reviews for Radisson Hotel at Star Plaza, Merrillville

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Jun 1, 2008 by Mark from New Orleans, LA
Overall Rating: 6
Cleanliness:[6] • Staff:[10] • Location:[8]

• Courteous and polite staff.
• Poor quality of recent renovations.

“Recent renovations are poor quality per cost. Cracked tiles in bath, elevators poor, and doors don't shut, construction cleanup incomplete.”

May 14, 2008 by Jim from Fishers, IN
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[8]

• Great location.
• Problem with toilet.

“Great location the staff was friendly.”

Mar 29, 2008 by Harry from Town And Country, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice pool and Jacuzzi area.
• They did not enforce the rules at the pool concerning kids.

“Very nice rooms and restaurant. The indoor pool was fun. The staff was very helpful.”

Mar 24, 2008 by Dave from Abingdon, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very clean. Sleep Number bed was great!
• Door to bathroom did not have latch. Would not stay closed.

“This is a great hotel which I would highly recommend. The rooms were very nice and the Sleep Number bed was great!”

Mar 23, 2008 by Eric from Delaware, OH
Overall Rating: 5
Cleanliness:[6] • Staff:[3] • Location:[7]

• Starbucks in lobby.
• Room too small for furniture.

“Room is tastefully decorated and beds are good. However, HVAC not working when we arrived. They never came to fix it; so we fixed it ourselves. Starbucks in lobby is nice. Front desk personnel are friendly.”

Mar 18, 2008 by Vicki from Holland, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• The beds were very comfortable.
• The rooms were quite small for 4 adults and very few outlets.

“The location was great for us and the rooms were clean; However, we were with 4 adults per room and it was rather tight. We did use the hot tub, which was nice. Overall, it was a good experience.”

Feb 25, 2008 by Joe from Carmel, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good location for our needs.
• Kind of old, but well kept.

“It was dated. I would stay there again as it suited our needs.”

Feb 25, 2008 by Kim from Nashville, TN
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[9]

• It had a good location and the staff was very friendly.
• No one picked up the breakfast order form from the door.

“It was okay. It was a little worn down for a 3-star hotel. The carpet was worn and the bathroom had some wear and tear. The bed, however, was amazingly comfortable. The heater in the room was either on or off, no real in-between. The dial was broken. I put my breakfast order on the door as instructed, but no one picked it up. I didn't realize that until I was waiting for it to be delivered and I finally checked. Waiting for it, then having to grab something on the go, got my day off to a late start.”

Jan 21, 2008 by Jerry from N Royalton, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location.
• Too costly.

“I would not stay again based on price should be more in line older facility. I stay in Chicago at the Westin for example for less.”

Nov 8, 2007 by Jeff from Saginaw, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Clean good location.
• Pool smelled the hotel up like chlorine.

“Good over all good.”

Oct 3, 2007 by Andrea from Cedarburg, WI
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[9]

• Very comfortable bed.
• Whole lobby under construction.

“While normally a fantastic hotel, when you take away the large pool/bar area because it is all under construction, the place loses its charm. I am sure it will return to splendor when construction is done. The room itself was very nice, bed extremely comfortable.”

Sep 4, 2007 by Ronald from Louisville, KY
Overall Rating: 5
Cleanliness:[1] • Staff:[5] • Location:[9]

• Loved that it had a Starbucks inside!
• It was being remodeled so the pool and bar area were closed and we were not informed at reservation.

“I think it will be wonderful when the construction is all complete, but I wish we could have known about the pool being closed at the time we made the reservation. The kids were so disappointed and it was too cold for the outdoor pool. The price was a bit high too considering all the public areas were closed for renovations. It made us feel very unwanted.”

Aug 28, 2007 by Tamara from Mokena, IL
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[1]

• Have no real good things to say about this hotel. The worst hotel stays ever.
• Customer service, hotel quality, noise level, commodities, etc., etc.

“I will never use that hotel again. The staff/room/customer service/quality of service/room was terrible and I am very, very disappointed. My children also were very upset that they couldn't swim in their pool; it was ice cold/inside pool.”

Aug 17, 2007 by William from Chandler, AZ
Overall Rating: 1
Cleanliness:[1] • Staff:[8] • Location:[9]

• Nothing
• Dirty, dusty, filthy and rusty

“Awful! The hotel needs major renovation! It used to a great place thirty years ago. I would not recommend staying here unless it gets a total make-over!”

Jul 17, 2007 by Stephanie from Milwaukee, WI
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[7]

• The room service food was very good (Irish food) and not your typical fare.
• There was nowhere to park and nobody to help us with that.

“Overall, this was a nice hotel, although initially they gave us somebody else's room. When they fixed that problem, they gave us a room with one queen-sized bed for 4 people, so we had to call and get 2 more beds delivered. Initially they said they would charge us $25 for each, but fortunately they didn't. The pool was really nice and the fact that they had a Starbucks was also appreciated.”

Jun 30, 2007 by Rita from Hammond, IN
Overall Rating: 3
Cleanliness:[2] • Staff:[6] • Location:[8]

• The pool.
• Was not a clean room.

“I had a dirty room. I really have no comments.”

Jun 25, 2007 by Andrea from St. Louis
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[7]

• The pool area and confidence.
• Outdated rooms with mold and rust.

“The hotel appears to be nice when you first arrive. The pool area is beautiful. The rooms are very small, musty and needs to be remodeled badly. I have stayed in the hotel before in a King Jacuzzi suite which was very nice. So, when I stayed in April I was very disappointed with the hotel. I also didn't appreciate the security knocking on my door at 2 am about a noise complaints, when the noise was at the other end of the hotel.”

May 28, 2007 by Eric from Delaware, OH
Overall Rating: 3
Cleanliness:[2] • Staff:[4] • Location:[4]

• Sitting area in public foyers/lobby.
• Not a good value for the money; disrepair.

“The hotel is not being kept up. Ice machines broken for four months that I know of. Rooms are small for the price. Beds uncomfortable.”

May 15, 2007 by Patrick from Delaware, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was clean, had very nice facilities, and quiet.
• Checking in was awkward.

“Well worth the money to stay here. We will probably return and stay a little longer so we can take advantage of the pool and dine in the restaurant.”

May 8, 2007 by James from Hobart, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Well I had a waterline break at home, and it was an emergency stay that was close to home.
• All was well.

“Wonderful dining, lots of local entertainment, and there is a very nice pool/lounge area to relax at.”

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Amenities at Radisson Hotel at Star Plaza, Merrillville

24 Hour Front Desk Air Conditioned Brailled Elevators Bus Parking Business Center Charge for rollaway. Childrens activities Coffee Maker in Room Connecting Rooms Copy Service Cribs Available Elevators Exercise Gym Express Checkout Express check-in FEMA Approved Fire Alarm with Light Fitness Center or Spa Free Newspaper Gift Shop Golf Grab Bars in Bathroom HSIA FOR LAPTOP IN PUBLIC AREAS Hairdryers Available Handicapped Rooms/Facilities Health Club Heated Pool Housekeeping - daily In Room Movies Indoor Pool Indoor Tennis

Iron Ironing Board Jacuzzi Laundry Service Laundry/Valet Services Live Entertainment Microwave available on request Modem in Room Multilingual Night Club Outdoor Pool Outdoor parking at the hotel. Pool Recreational Vehicle Parking Refrigerator Restaurant Room Service Security Features Shops/Commercial Services Smoke Detectors Sofa Bed Sprinklers In Rooms TRANSLATOR SERVICE Television with Cable Tennis Terrace Theatre Desk WEDDING SERVICES WIRELESS INTERNET CONNECTION IN PUBLIC AREAS Wheel Chair Access