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Radisson Hotel at Star Plaza
800 East 81 Avenue,
Merrillville, IN
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Average User Rating: 7.0 Cleanliness:[7.5] • Staff:[7.5] • Location:[8.5] Based on 185 user ratings |
Jun 1, 2008 by
Mark from New Orleans, LA
Overall Rating: 6
Cleanliness:[6] •
Staff:[10] •
Location:[8]
“Recent renovations are poor quality per cost. Cracked tiles in bath, elevators poor, and doors don't shut, construction cleanup incomplete.”
May 14, 2008 by
Jim from Fishers, IN
Overall Rating: 7
Cleanliness:[6] •
Staff:[9] •
Location:[8]
“Great location the staff was friendly.”
Mar 29, 2008 by
Harry from Town And Country, MO
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Very nice rooms and restaurant. The indoor pool was fun. The staff was very helpful.”
Mar 24, 2008 by
Dave from Abingdon, IL
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“This is a great hotel which I would highly recommend. The rooms were very nice and the Sleep Number bed was great!”
Mar 23, 2008 by
Eric from Delaware, OH
Overall Rating: 5
Cleanliness:[6] •
Staff:[3] •
Location:[7]
“Room is tastefully decorated and beds are good. However, HVAC not working when we arrived. They never came to fix it; so we fixed it ourselves. Starbucks in lobby is nice. Front desk personnel are friendly.”
Mar 18, 2008 by
Vicki from Holland, MI
Overall Rating: 8
Cleanliness:[9] •
Staff:[8] •
Location:[9]
“The location was great for us and the rooms were clean; However, we were with 4 adults per room and it was rather tight. We did use the hot tub, which was nice. Overall, it was a good experience.”
Feb 25, 2008 by
Joe from Carmel, IN
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[8]
“It was dated. I would stay there again as it suited our needs.”
Feb 25, 2008 by
Kim from Nashville, TN
Overall Rating: 7
Cleanliness:[7] •
Staff:[9] •
Location:[9]
“It was okay. It was a little worn down for a 3-star hotel. The carpet was worn and the bathroom had some wear and tear. The bed, however, was amazingly comfortable. The heater in the room was either on or off, no real in-between. The dial was broken. I put my breakfast order on the door as instructed, but no one picked it up. I didn't realize that until I was waiting for it to be delivered and I finally checked. Waiting for it, then having to grab something on the go, got my day off to a late start.”
Jan 21, 2008 by
Jerry from N Royalton, OH
Overall Rating: 7
Cleanliness:[8] •
Staff:[8] •
Location:[9]
“I would not stay again based on price should be more in line older facility. I stay in Chicago at the Westin for example for less.”
Nov 8, 2007 by
Jeff from Saginaw, MI
Overall Rating: 9
Cleanliness:[8] •
Staff:[10] •
Location:[9]
“Good over all good.”
Oct 3, 2007 by
Andrea from Cedarburg, WI
Overall Rating: 8
Cleanliness:[9] •
Staff:[6] •
Location:[9]
“While normally a fantastic hotel, when you take away the large pool/bar area because it is all under construction, the place loses its charm. I am sure it will return to splendor when construction is done. The room itself was very nice, bed extremely comfortable.”
Sep 4, 2007 by
Ronald from Louisville, KY
Overall Rating: 5
Cleanliness:[1] •
Staff:[5] •
Location:[9]
“I think it will be wonderful when the construction is all complete, but I wish we could have known about the pool being closed at the time we made the reservation. The kids were so disappointed and it was too cold for the outdoor pool. The price was a bit high too considering all the public areas were closed for renovations. It made us feel very unwanted.”
Aug 28, 2007 by
Tamara from Mokena, IL
Overall Rating: 1
Cleanliness:[2] •
Staff:[2] •
Location:[1]
“I will never use that hotel again. The staff/room/customer service/quality of service/room was terrible and I am very, very disappointed. My children also were very upset that they couldn't swim in their pool; it was ice cold/inside pool.”
Aug 17, 2007 by
William from Chandler, AZ
Overall Rating: 1
Cleanliness:[1] •
Staff:[8] •
Location:[9]
“Awful! The hotel needs major renovation! It used to a great place thirty years ago. I would not recommend staying here unless it gets a total make-over!”
Jul 17, 2007 by
Stephanie from Milwaukee, WI
Overall Rating: 7
Cleanliness:[8] •
Staff:[5] •
Location:[7]
“Overall, this was a nice hotel, although initially they gave us somebody else's room. When they fixed that problem, they gave us a room with one queen-sized bed for 4 people, so we had to call and get 2 more beds delivered. Initially they said they would charge us $25 for each, but fortunately they didn't. The pool was really nice and the fact that they had a Starbucks was also appreciated.”
Jun 30, 2007 by
Rita from Hammond, IN
Overall Rating: 3
Cleanliness:[2] •
Staff:[6] •
Location:[8]
“I had a dirty room. I really have no comments.”
Jun 25, 2007 by
Andrea from St. Louis
Overall Rating: 5
Cleanliness:[5] •
Staff:[5] •
Location:[7]
“The hotel appears to be nice when you first arrive. The pool area is beautiful. The rooms are very small, musty and needs to be remodeled badly. I have stayed in the hotel before in a King Jacuzzi suite which was very nice. So, when I stayed in April I was very disappointed with the hotel. I also didn't appreciate the security knocking on my door at 2 am about a noise complaints, when the noise was at the other end of the hotel.”
May 28, 2007 by
Eric from Delaware, OH
Overall Rating: 3
Cleanliness:[2] •
Staff:[4] •
Location:[4]
“The hotel is not being kept up. Ice machines broken for four months that I know of. Rooms are small for the price. Beds uncomfortable.”
May 15, 2007 by
Patrick from Delaware, OH
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Well worth the money to stay here. We will probably return and stay a little longer so we can take advantage of the pool and dine in the restaurant.”
May 8, 2007 by
James from Hobart, IN
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Wonderful dining, lots of local entertainment, and there is a very nice pool/lounge area to relax at.”
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