The Inn at Essex

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User Reviews for The Inn at Essex, Essex Junction

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Sep 10, 2008 by Susan from Hudson, QC CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• The grounds were very nice and the atmosphere was very friendly.
• The hotel spa was not yet complete. The pool is only outdoors and was closed. We had thought to go for swimming.

“Generally a very nice place to stay. Room was a bit small but nicely appointed. The TV was hard to navigate for my Mum and she found the tub quite slippery but there was a bar to hold onto. I would hope that they put in an indoor pool once the spa is finished.”

Sep 6, 2008 by Rita from Wallingford, CT
Overall Rating: 5
Cleanliness:[10] • Staff:[3] • Location:[10]

• Nice room, easy check in and out.
• Forgot pillow and poster, not given back by hotel after 4 calls, they claim housekeeping says they didn't find it, but we don't have it.

“Nice hotel.”

Sep 5, 2008 by Alice from Aurora, CO
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• Superior staff and housekeeping.
• Threadbare carpet, noisy refrigerator, 1st bed sheets were too big for mattress.

“Good, not excellent. My room in the Manor building desperately needs renovation; the carpet was threadbare and the refrigerator was loud enough to wake me each time it came on. The bathroom is looking its age too. In a resort of this caliber one would expect the bed linens to fit the mattress; the first set was too large and worn, the second fit tightly and were of good quality even though the pockets of the fitted sheet were not deep enough for the mattress. It was a nice touch to have Milkbones waiting in the room and a bag even though I was not traveling with a dog. However, there were no treats for me.”

Sep 4, 2008 by Helene from Westminster, VT
Overall Rating: 4
Cleanliness:[6] • Staff:[10] • Location:[10]

• Charming decor.
• Cramped accommodations, dirty carpet, dirty refrigerator delivered late, inadequate storage, no bathroom toiletries surfaces.

“Dinner was way overpriced for miniscule portion entree. View from our room was construction site.”

Sep 4, 2008 by Sandy from White Plains, NY
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[9]

• Afternoon cookies and tea.
• Poor sound-proofing.

“The rooms, staff, and amenities were very nice. But, there was a party out by the pool area both nights we were there, and our room literally shook when the music started - and lasted till 11 pm, not very good since we have a 1 year old. When we asked the staff about this, they basically said, oh well, sorry. No attempt to remedy the situation or make amends.”

Aug 25, 2008 by Alexis from Washington, DC
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[4]

• The hotel's bed was fantastic and the grounds were nice.
• Not what you would expect from a 3+ star hotel, room location was terrible, food was awful.

“The hotel has nice grounds and the actual bed in the room was great, but the room's location was terrible, we were on the first floor next to the door to the pool and people were walking past our window the entire time-forcing us to keep the window closed. The room was nice enough but not particularly nice, the bathroom was old and needed a bit of upkeep. We ate at their Tavern restaurant for breakfast and it was terrible. For a culinary institute I was horrified. I ordered scrambled eggs and had to send them back because they were cold and extremely runny (I've never sent food back before in my life).”

Aug 20, 2008 by Marianne from Lewiston, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent food, beautiful landscaping, ex service.
• Wedding receptions too loud outside, unable to sleep.

“The grounds were magnificent. Very clean and all staff very friendly, efficient and food was excellent. The atrium outside gets very loud and noisy due to parties and guests are unable to sleep.”

Aug 18, 2008 by Tom from Monroe, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Food was excellent and staff was extremely helpful.
• Elevator walls were scuffed and needed to be cleaned. Inside door jamb had dirty handprints on it.

“A beautiful hotel located in a beautiful, quiet setting away from the hustle and bustle of the city (we were visiting relatives in Burlington, VT). This is my second time staying there. It is very quiet. The breakfast and dinners were excellent (this IS the home of the New England Culinary Institute!) The wait staff in the morning was very slow in serving meals, but the evening staff was much better. Atmosphere is more for the mature person than for children but there were families there also. There was fresh coffee in the lobby every morning and local newspapers - free of charge for the guests. In the afternoon there were home made cookies and lemonade - also for free. I thought this added a nice, "homey" feel to the place. They have a very nice, clean outdoor pool and they supply fresh towels for guests. All in all a great place to stay.”

Aug 6, 2008 by Heejung from Castleton, VT
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• It was a relaxing place to stay. It is unique.
• It is not very close to attractions. Will need to drive.

“If you stay on the weekend, do not miss the Sunday brunch. It makes the stay at the inn even more worth it. The New England Culinary Institute is house inside the Inn - the quality of the food was high. There is a local bike path. The Inn does not seem to advertise that. Otherwise, you'll have to drive to get somewhere neat.”

Aug 6, 2008 by Annie from Lyme, NH
Overall Rating: 4
Cleanliness:[9] • Staff:[4] • Location:[3]

• The room was nicely furnished.
• You couldn't even eat breakfast or in the pub without reservations and had cookies in the room for dinner.

“Definitely not a 4 star and I have stayed in many. The one thing we asked the staff to do was to turn off the gas stove heat in the room, which was running at the same time as the air conditioning, they didn't do as promised. And we couldn't eat while there even if we waited an hour to get a sandwich, as they were so booked, even in the no reservations pub. Reservations were even needed to eat breakfast. So, though at the culinary institute, we ended up eating cookies we bought in the gift shop for dinner. In fairness, they were good cookies.”

Jul 31, 2008 by Barbara from Asheville, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• Large room with spacious bath.
• Too far from Burlington.

“Hotel appears to be a destination for groups and weddings in particular. As a result, common areas are a little noisy. About a 15 to 20 minute drive from Burlington. They could use a little help coordinating the room colors and the fabrics.”

Jul 11, 2008 by Shari from Hanover, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Lovely part of the country. Easy drive to Burlington, VT for the city-life.
• Staff was helpful, but not knowledgeable enough about the area or food.

“The Inn at Essex is located in a beautiful part of the country, less than an hour from Canada, and is a lovely, reasonably priced resort. The New England Culinary Institute (NECI) owns and operates this business, which is staffed by their students. Consequently you are served by people who are very eager to please, but may lack experience.”

May 1, 2008 by Maureen from Chelmsford, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Room was very large with extremely comfortable beds.
• A bit off the beaten path, but quiet surroundings as a result.

“I was very pleased with my stay and will return soon. This Inn is known for the excellent food. I had fun attending a cooking class on site. I loved the size of the room, and the queen size beds gave me an excellent night's sleep.”

Apr 18, 2008 by Richard &. from Sanford, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Excellent Staff & Individually Appointed Rooms.

“Very Homey with an unusual layout. 1st class service and all the extra touches that come with 4 stars. While we appreciate that this is also the Culinary Institute, One could almost get the message that they would rather have students than guests.”

Mar 28, 2008 by Dawn from Montreal, QC CA
Overall Rating: 5
Cleanliness:[4] • Staff:[7] • Location:[9]

• The desk staff was friendly and helpful with suggestions for family dining.
• The room we stayed in was small and seemed to best accommodate 1 person only. We are a family of 2 adults and 2 preschoolers.

“More for the business traveler with an expense account. Was not impressed with the room. Upon our arrival the hotel staff should have taken note that the room assignment was not appropriate and suggested another room (one with 2 beds). I did not enjoy the overall experience.”

Mar 27, 2008 by Paul from Fitchburg, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Beautiful area and buildings. Very clean and spacious room.
• There was nothing I didn't like.

“Very clean and most comfortable room and bed I've ever slept in.”

Mar 25, 2008 by Steve from Vernon, CT
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[8]

• Its very secluded.
• Rooms were not impressive.

“We paid to have an upgraded room (spacious country room with king size bed and fireplace). We got there and there was no fireplace. The new room they put us in did have the fireplace, but the room itself was small/cramped and had a queen size bed! I thought I was getting the spacious room with a king size bed and a fireplace, not a spacious room or a king size bed or a fireplace. That aside, it was a pretty neat place. It is part of the Culinary Institute which means you will see some interesting things on their menu at "the tavern." those interesting things, though, are hit or miss. Its clear that the chefs are students and some of them are pretty good, others are new at fine dining. Again; good, not spectacular.”

Feb 27, 2008 by Jon from Quincy, MA
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[9]

• Good location, right off the main road and close to Downtown Burlington.
• The fireplace was not really a fireplace.

“My overall stay was good, but not great. I upgraded to a room with a fireplace but was very disappointed. The fireplace turned out to be a electric picture of a fire and didn't give out any heat. The area at one point seemed to be an actual fireplace because there was a draft coming from the edges. The room was in the main building right above the gift shop and common bathroom. Anytime someone used the bathroom you could hear the water running. The first morning of the stay there was also construction in the gift shop that started at 8:00am. The room was very clean and comfortable. Overall, a good stay, but the fireplace upgrade was very disappointing.”

Feb 9, 2008 by Paul from Fitchburg, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Food was fantastic - Culinary school did an excellent job.
• Did not find fault with anything.

“I would highly recommend this hotel to anyone. In fact, I plan to bring my wife along next time if I'm ever in the area on business again.”

Feb 7, 2008 by Mike from Pennellville, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Very helpful staff and customer friendly arrangements.
• It isn't really very rural.

“The hotel was very nice. It's our second time there and we'd go back anytime we are in the area.”

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