Sheraton Nashville Downtown [Nashville, TN]- Hotel Reviews - MyTravelGuide.com


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Sheraton Nashville Downtown 3-star

623 Union Street, Nashville, TN

Centrally located in the heart of downtown, the Sheraton Nashville Downtown Hotel is a AAA four-diamond, atrium-style, full-service hotel.[more]

  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, 24 Hour Front Desk, Bar/Lounge, Business Center
  • Average User Rating: 8.5 [rate it]
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User Reviews for Sheraton Nashville Downtown, Nashville

Average User Rating: 8.5
Overall user rating
Cleanliness:[8.5] • Staff:[8.5] • Location:[8.5]
Based on 862 user ratings

Oct 19, 2009 by Peggy from Chickamauga,GA
Overall Rating: 8 Overall user rating

  • Our room was extremely quiet.
  • Bathroom was small and dated. Not enough lighting in room.

“Public areas were very nice. Room was clean but size and bathroom not exactly what I had hoped for. Finding how to enter the hotel check-in area was a night mare! Not clearly marked at all.”

Oct 15, 2009 by Crystal from Paris,TN
Overall Rating: 9 Overall user rating

  • The view was amazing.
  • The front desk staff at check-in was unprofessional.

“The hotel's location was fantastic. The room was spacious and comfortable, and the view of the Capitol building was absolutely amazing. The front desk clerk at check-in was a bit unprofessional and not very welcoming.”

Oct 14, 2009 by Anne from Shorewood,IL
Overall Rating: 8 Overall user rating

  • Clean, attractive & a great location.
  • One of the restaurants (the better of the two) was closed & we were not told.

“The rooms were comfortable, roomy & well appointed. The public areas were just as nice & location was convenient. Front desk staff were helpful but restaurant staff were not very friendly. Restaurant comfortable & attractive. Food only average but prices were above average. One of the two restaurants was closed & we weren't told. Parking was convenient but expensive & crowded. Able to come & go easily. Would definitely stay again but may not eat there.”

Oct 13, 2009 by Donna from Mt Washington,KY
Overall Rating: 5 Overall user rating

  • Locations being downtown.
  • The room was not clean enough for me.

“The parking garage was dark and you either had to walk in a dark lot or valet park for $25. There was a large sign in this garage stating "Not responsible for stolen items" that was not a good feeling. I understand that breakfast was an amenity to go with this room and found out the next morning it was in fact not.”

Oct 5, 2009 by RoxAnne from Madison,AL
Overall Rating: 10 Overall user rating

  • Access to downtown.
  • Small closet.

“Convenient to downtown, staff was friendly and clean.”

Sep 13, 2009 by Ash from East Bernstadt,KY
Overall Rating: 7 Overall user rating

  • Parking charge.

“When I called the hotel was told rooms had a couch, but instead had an oversizes chair. Met with some friends so their was 3 cars.”

Sep 8, 2009 by Nicole from Roswell,GA
Overall Rating: 6 Overall user rating

  • Proximity to downtown, starbucks coffee in room.
  • $20 parking fee - no way around it.

“Nice place to stay but parking fee was not necessary.”

Aug 28, 2009 by Michael from West Chester,OH
Overall Rating: 8 Overall user rating

  • The hotel was beautiful, staff was great.
  • did not know pets were allowed, hotel smelled bad with their odor

“Excellent hotel but I do not want to reside with pets. They (dogs) were at bar, restaurants, and room had odor of animals. Remove pet option and I would rate this as one of the best places I have stayed.”

Aug 24, 2009 by Amy from Peachtree City,GA
Overall Rating: 9 Overall user rating

  • The lobby and restaurant were beautiful!
  • I could hear the elevator working anytime I was awake in my room.

“This is a lovely downtown hotel. The decor is wonderful and the rooms are a pleasant size.”

Aug 12, 2009 by Houshang from Tampa,FL
Overall Rating: 1 Overall user rating

  • Staff.
  • Charging parking.

“I'm very disappointed for charging me parking fee and I was told the price I paid it was include parking and their advertising verify that.”

Jul 6, 2009 by Lynn from Richardson,TX
Overall Rating: 9 Overall user rating

  • Flat screen TV's and
    rooms were
    nicely decorated.
  • Handicap room, only queen bed and no walk in shower.

“Great hotel. Just needs better handicapped access rooms.”

Jun 27, 2009 by Dan from Hixson,TN
Overall Rating: 10 Overall user rating

  • Great location.
  • Parking expensive.

“Was very delighted with the class of this hotel. I thought parking was a little high for Nashville.”

Jun 23, 2009 by Rich from Evansville,IN
Overall Rating: 8 Overall user rating

  • Full of amenities.
  • Kind of pricey for the location.

“Nice hotel with all the amenities. Kind of pricey for the size of the city however. Better deals can be found in better cities.”

Jun 19, 2009 by Charlie from Canton,GA
Overall Rating: 2 Overall user rating

  • Location.
  • 20 dollars to self park, no internet in the rooms unless you want to pay another 10 bucks, to many charges for what you get plus the rooms are not nice.

“20 dollars to self park is ridiculous along with the additional 10 bucks they wanted for internet service in your room.”

Jun 5, 2009 by Shawn from Rincon,GA
Overall Rating: 9 Overall user rating

  • Lobby and elevators were very nice! Room was big and comfy.
  • They did not clean our room or give clean towels 1 day.

“This hotel lobby was beautiful and the rooms were very spacious and comfortable. The bar area was very nice and relaxing. It is perfectly situated in the middle of downtown and is in an excellent location for tourists wanting to be in the middle of it all. The wireless internet access was nice in the lobby and bar area. The parking was not good though as it is $20 per day to park in the parking garage. Overall, we enjoyed our stay and really enjoyed our vacation. We wouldn't hesitate to stay there again.”

Jun 3, 2009 by Ben from Gallatin,TN
Overall Rating: 10 Overall user rating

  • Spacious rooms.
  • $22.00 for self parking for less than 24 hours.

“Great experience,
perfect for staying in downtown Nashville for a wedding.”

Jun 2, 2009 by Kevin from Moro,IL
Overall Rating: 9 Overall user rating

  • The staff was very heplful.

“The hotel
was top notch. We would recommend this hotel to our friend traveling.”

May 25, 2009 by Matthew from Lexington,KY
Overall Rating: 10 Overall user rating

  • The staff was very courteous.

“Great location and competitive pricing.”

May 15, 2009 by Kelly from Lisle,IL
Overall Rating: 9 Overall user rating

  • Great location! Only 3 blocks from all the bars.
  • Asked for towels but they never came.

“Great location and friendly people. I would stay again.”

May 12, 2009 by Heather from Louisville,KY
Overall Rating: 6 Overall user rating

  • Convenience to local attractions were very good.
  • You were required to use their parking facilities and the price were very high. King size bed was hard as a rock.

“The facilities were good, big rooms, fantastic dry sauna. The door handles to open the rooms needed to be pulled up instead of down, very frustrating trying to open your door with your hands full. Disappointed in comfort of bed, hard as a rock and TV channel selection was minimal. Hotel staff nice, but not very accommodating.”

Amenities at Sheraton Nashville Downtown, Nashville

  • 24 Hour Front Desk
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Free Local Telephone Calls
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Television with Cable
  • VIP Rooms/Services
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