Sheraton Music City Hotel

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User Reviews for Sheraton Music City Hotel, Nashville

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May 27, 2008 by Jarret from Glendale, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• It was clean.
• Smokey smell in the bathroom.

“This hotel was a reflection of the people in Tennessee. Friendly, open and well kept. We loved our short stay in this hotel.”

May 22, 2008 by Sean from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• Very nice.
• Nothing.

“One of the nicest hotels I've stayed in.”

May 13, 2008 by Jerry from Paris, TN
Overall Rating: 2
Cleanliness:[8] • Staff:[3] • Location:[7]

• Cleanliness.
• Unprofessional.

“My wife and I were going on vacation, and were going to fly out the next morning. The hotel was having a Japanese Animation conference going on and there were young people dressed as characters running throughout the hotel making loud noises, and screaming all night. All the hotel did to accommodate us was upgrade (moderately) our room. Then we did not get our 3 a.m. wakeup call to make our flight. Although somewhat apologetic, they hardly made up for what was an awful experience.”

May 7, 2008 by Jennifer from Ankeny, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Very clean and modern. I felt safe there. And the beds were super comfortable.
• I did not like the set up of the parking lot.

“I was very pleased with the hotel. It's a very pretty and clean place. The staff was friendly. The beds are super comfy. My only minor complaints are that the floors are huge so you could potentially haul your luggage a long ways away from the elevator. Also the parking is way off to the side. So, unless you're willing to pay for valet you could also be hauling your luggage a long way. However, I liked the hotel well enough that those things would not deter me from staying there again.”

May 3, 2008 by Chris from Thomaston, GA
Overall Rating: 3
Staff:[8] • Location:[8]

• Clean and Spacious.
• Common areas used for a convention.

“The hotel itself was great, but I would not recommend going if a convention is happening at the same time. None of the ammenities were available, because all of the common areas were in use by the convention.”

Apr 30, 2008 by Bret from Daly City, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[7]

• Nothing.
• I could not describe the experience in 20 words.

“When I booked this hotel for a marathon weekend with my family I had no idea a group called Mtac-an animation fiction group mostly teenagers was to have their convention at the hotel. The group took all parking, over ran the lobby and lounge, so overloaded the elevators as to break one meaning each trip to my room on the top floor either meant stairs or a wait in line. One member of the convention chose to take brunch in the restaurant in the nude (she was asked to put on a coat). Persons were in the pool fully clothed - it was a zoo- I have never been so disappointed in a hotel.”

Apr 10, 2008 by Sharon from Warren, OH
Overall Rating: 5
Cleanliness:[8] • Staff:[6] • Location:[4]

• Beautiful.
• Kids running the hallway for several hours.

“Very difficult to find off of the highway. They gave me a room that was on the side of highway. All night I heard the traffic.”

Apr 10, 2008 by Courtney from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was clean and beautiful. The staff was wonderful.
• I had to pay for Internet

“This hotel looks spectacular. The front desk staff was courteous and caring. The room was nicely kept and very clean. The balconies made me feel like I was home away from home. Keep up the good work!”

Apr 9, 2008 by Patty from Noblesville, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was very professional and helpful.
• Could hear the people in the hallway at night.

“I would recommend it to a friend and I will probably stay there again.”

Mar 24, 2008 by Amy from Madison, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[7]

• Nice room, great breakfast.
• Directions to find it were tricky.

“Great place, good people, wonderful breakfast!”

Mar 22, 2008 by Paul from Temecula, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[2] • Location:[7]

• Location to attractions.
• Staff unfriendly.

“Good location, indoor pool, the staff was not friendly and the hotel was a little run down, The price was right.”

Mar 20, 2008 by Pat from Colorado Springs, CO
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Great location, comfortable bed, adequate amenities.
• No place to get a quick bite in the am. More formal breakfast.

“Breakfast buffet is rather expensive for what you get, several items on regular menu were consistently not there.”

Feb 21, 2008 by Elaine from Antioch, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[10]

• The hotel is very nice!
• We were given cardkeys for the wrong room. Also, a bed sheet was found in one of our suitcases.

“The hotel is very beautiful! The staff seemed careless. We were given keys to the wrong room. In addition, I found a bed sheet in one of my suitcases. When I asked the manager about it, he stated he would talk to the housekeeping about it. Which he never did. I talked to the manager of housekeeping, and she brought the employee right to my room to discuss the matter. Which I found to be uncomfortable and unprofessional.”

Jan 30, 2008 by Stan from Noblesville, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[6]

• Luxurious without the snooty feel.
• Difficult to find.

“Sheraton Music City is a very nice hotel. It has nice rooms and is well kept. The indoor pool is huge as well as the hot tub. They have a huge exercise room. The staff was friendly and mostly helpful. I would not recommend the valet, they are difficult to find. The hotel itself is also hard to find, but that also makes it nice and secluded.”

Jan 12, 2008 by Karen from Irving, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Rooms are very nice. Very clean hotel.

“I stayed at the Sheraton Music City Hotel during a business trip to Nashville. The hotel is beautifully decorated, and the staff is wonderful. I would definitely stay here again!”

Jan 10, 2008 by Janet from Glen Cove, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient location near airport, good size room (bathroom a little tight).
• Lobby & other public areas undergoing renovation during our visit.

“Attractive, comfortable hotel near BNA. Easy access to highways. Great bar and staff. Restaurant portions huge. Fitness facility looked good, but I forgot my sneakers. Would certainly stay there again on my next trip to Nashville.”

Jan 4, 2008 by Mary from Fulton, KY
Overall Rating: 4
Cleanliness:[5] • Staff:[5] • Location:[7]

• No ice machines on floor working & No Yellow Pages.

“For the star rating of this hotel it was quite the disappointment for someone wanting to be a tourist. The room had no Yellow Pages and when I asked the desk for a Yellow Pages book so I could figure out where to go for dinner and things to do with addresses. That is a real help to someone from out of town! Also, after fifteen minutes of surfing on the public terminal then they start charging you 9.99. I found this totally wrong for this type hotel.”

Jan 4, 2008 by Mike from Countryside, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything was OUTSTANDING! It's THE place to stay.
• Only concern was not enough coffee for two.

“The Sheraton Music City was excellent in all aspects. The staff was wonderful, it was very clean and the room was great. It is approximately 5 miles from the major attractions but easy Navigated from all roads. It was a second stay there for us and we are looking forward the next time.”

Jan 4, 2008 by Tiffany from Lexington, KY
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• I liked the location and decor of the hotel. The staff was very friendly.
• Our room had a step-in shower that leaked over the whole bathroom floor whenever we used it.

“Overall, Sheraton Music City was a nice place to stay.”

Dec 19, 2007 by Tereswa from Arlington, TN
Overall Rating: 5
Cleanliness:[2] • Staff:[4] • Location:[9]

• Have stayed here many times with positive experience.
• This time sent me to dirty room. Got rude clerk for wake up call. Then did not call us. No record of call.

“Think this might have been an aberration as Ive stayed here many times satisfactorily.”

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Amenities at Sheraton Music City Hotel, Nashville

24 Hour Front Desk Available to/from Nashville International Airport; 24 Hours Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Shops/Commercial Services Television with Cable Tennis VIP Rooms/Services