Gaylord Opryland

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User Reviews for Gaylord Opryland, Nashville

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Dec 27, 2009 by Mark from Birmingham,AL
Overall Rating: 3

• Daughter liked the Christmas lights.
• Way overpriced.

“I enjoy staying at nice hotels and don't mind paying for them, but this hotel, and everything about it, was over-priced. Do yourself a favor and stay somewhere else in Nashville. If you're interested in seeing the decorations, or a show, then stay somewhere else and drive or take a cab.”

Dec 17, 2009 by Vince from Marion,IL
Overall Rating: 8

• It was beautiful.
• The room.

“They will not honor the exact room I paid you for in June. I paid for a balcony room with king size bed and I received a room with two full size beds.”

Oct 26, 2009 by Lucy from Pella,IA
Overall Rating: 10

• Like staying in a tropical island!
• Big, very hard to find your way around. $15 a day incidental charge.

“Probably the nicest hotel we've stayed or visited. Shops closed early. Shuttle to Grand Ole Opry was frustrating as the lines were long and not enough shuttles to handle the crowd at show time.”

Mar 2, 2009 by Lee from Moscow,PA
Overall Rating: 10

• The gardens and surroundings were literally breathtaking.
• Restaurant prices were just a bit too high for what they offered.

“Excellent experience. I will never forget it. It is definitely something you want to see!”

Dec 1, 2008 by Heidi from Florence, AL
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[9]

• Sit-down restaurants had good food.
• No customer service attitude.

“It's very apparent the hotel doesn't like customers that purchase rooms from third party vendors. After we checked in and were taken to our room, we discovered it wasn't a room, but half of a suite. The half that has no bed but rather a sleeper sofa. My 6'4" husband and I got to share a 4" pull out couch mattress. The roll a way for my child had a thicker mattress. The manager at the front counter's only excuse was they were oversold for the night. I am saddened as we have gone to the hotel for years to enjoy the holiday spirit, however, I think Scrooge has moved in. Also agree with other reviews that there is an undisclosed fee for everything. Couldn't wait to get home, just an awful experience.”

Nov 29, 2008 by John from Monroeville,AL
Overall Rating: 9

• The whole place is wonderful. So much to see/do.
• Long walks to front, where we picked up car.

“Wonderful place! So much to do in a close area. The mail is so close. Kids things to do all over. We had grandchildren with us and they had a ball. We will visit again! A week just flew by with all there is to do at the hotel and in Nashville.”

Nov 28, 2008 by John from Chatsworth,GA
Overall Rating: 6

• Lots of room to roam around without being outside in the weather.
• $15 per night resort fee for 2 waters, a paper, and 10 local calls.

“When we checked in they gave us a room that did not have an actual bed, just a pullout sofa. Did you guys know they do that? We were not notified at checkout. I obviously objected so after about 30 minutes they gave us another room. They did not handle the crowds well with the shuttles and such, which are odd, because the place is built for huge crowds. It just seemed like everywhere you turned there was overpriced poor service. We had a nice weekend, but will not stay there again.”

Nov 25, 2008 by Jackie from Boaz,AL
Overall Rating: 10

• It was self contained, good location, always something to do.
• Nothing we did not like.

“Hotel was clean, staff was accommodating and the location was excellent. We didn't have to get the car out during our stay. There was so much to do in and around the area that we didn't have to go anywhere that transportation was not provided.”

Oct 30, 2008 by Jamie
Overall Rating: 5

• The lobby was beautiful.
• You had to pay for parking.

“Upon entering the hotel you see a beautiful lobby and the front desk was very nice. We were given an upgrade but honestly had we not been given the upgrade I don't believe the room would have been much different. You had to pay a $15 dollar resort fee per day as well as an $18 per day parking fee. The resort is located on acres of land with plenty of parking. I could see having to pay if we were in the city and parking was limited but that was not the case. As far as the $15 per day resort fee all that got you was 2 bottles of water and the opportunity to use the pool and fitness center, which is included in the rate of any other hotel I have ever stayed at.”

Oct 24, 2008 by Kizer
Overall Rating: 10

• Wonderful common areas and plenty to do.
• Parking rates were too high.

“Wonderful hotel with plenty to do and enjoy! Only downfall is the parking prices. $18 per entry for self-parking and $25 a day for valet.”

Oct 23, 2008 by Jacquie
Overall Rating: 10

• I liked everything about this hotel, I would go back and recommend to everyone!
• Nothing bad to say.

“This hotel was convenient to the places we needed to go to. There was plenty to do in the hotel while my husband was in meetings. I enjoyed the stay very much. It was a nice little get-a-way for us, even though he had business for some of the stay.”

Oct 7, 2008 by diann
Overall Rating: 10

• Too many extra expenses.

“There was an activity fee, parking fee, etc all on top of the room rate. Too expensive.”

Oct 3, 2008 by michael from DeSmet, SD
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[3]

• The weather.
• NA.

“Had the opportunity to be an exhibitor at a recent show held at the Nashville location. I was not impressed. It was so big and difficult to get around. They need to take lessons from Vegas. Getting unloaded took 4 hours and when we wanted to leave, the personnel was rude and not helpful. Plan on staying an extra day. It takes that long to get loaded and out after the show.”

Sep 24, 2008 by jean
Overall Rating: 8

• Beautiful interior.
• Charged for daily parking and the restaurant was expensive.

“Have been there twice. Don't know if we will return - beautiful, but expensive.”

Sep 10, 2008 by Denise from Louisville, KY
Overall Rating: 9
Cleanliness:[6] • Staff:[8] • Location:[10]

• The ambience was incredible. My husband and I went for our 5 year anniversary and had a blast.
• The staff ignored some trash and dishes in the hallway to our room for almost an entire day.

“All in all, if you are able to splurge a little and are looking for a romantic getaway, this was terrific. The hidden fees were a little disappointing (paying for parking, the "resort" fee, etc.). That was the only negative. We had a great time.”

Sep 9, 2008 by Jo E. from Jasper, IN
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[9]

• Wonderful.
• Musty smell in older atrium. Could not sit on balcony because of musty carpet odor.

“Wonderful.”

Sep 7, 2008 by Mary from Westland
Overall Rating: 6
Cleanliness:[10] • Staff:[4] • Location:[8]

• Very pretty, a lot to do under one roof.
• Staff not helpful and too expensive.

“We came for the quilt show - it took forever to get someone to help get scooters for two of our handicapped friends which reserved them weeks ahead - staff did not know where to direct us to them. We could not find the center to the quilt show and staff was not very helpful. The facility was very pretty but a lot of work to get places we needed directions to.”

Sep 5, 2008 by Dee from Lancaster, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• I loved the gardens and water features. The climate controlled atrium was wonderful.
• Some rooms had balconies and some did not.

“I was a resort experience. In my opinion the gardens and water features in a climate controlled environment are the best reasons to stay at this hotel. It is a trip to downtown and the cost to shuttle from the hotel is $18 per person.”

Sep 5, 2008 by Jack from Towanda, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Absolutely fabulous weekend getaway.
• Expensive parking.

“Love the resort feel and the location.”

Sep 3, 2008 by Lance from Benton, KY
Overall Rating: 6
Cleanliness:[10] • Staff:[1] • Location:[10]

• The gardens.
• Had to wait 2 hours for the room to be ready after check in time.

“Had to wait 2 hours for the room to be ready after check in time.”

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Amenities at Gaylord Opryland, Nashville

24 Hour Security 24-hour front desk 24-hour room service ADA Compliant ATM on Site Air Conditioned Airline Desk Alarm Clock Audio Visual Equipment Baby Sitting Balcony Bar Barber Shop Beauty Salon Brailed Elevators Bus Parking Business Center Cable TV Car Rental Desk Childrens activities Coffeemaker Color TV Computer Available Computer Rental Concierge Desk Concierge Level Conference Facilities Conference Suite Copy Service Cordless Telephone Door Man Driving Range Elevators Exercise Gym Express Check Out Florist

Free Newspaper Full Breakfast Game Room Garden View Gift Shop Golf Hairdryer In Room Handicap Facilities Ice Machine Indoor Pool International Direct Dial Iron Ironing Board King Bed Laundry Service Laundry/Valet Maid Service Meeting facilities Multilingual No Pets Allowed Non-Smoking Room Outdoor Parking Outdoor Pool Parking Pool Poolside Snackbar Porters Radio Restaurant Room Service Safe Shopping Mall Spa Tour Desk Valet Parking Wakeup Service

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