Best Western Downtown Music Row

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User Reviews for Best Western Downtown Music Row, Nashville

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Aug 20, 2008 by Majorie from Ajax, ON CA
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[9]

• Although full, there was peace and quiet.
• The room smelled funky, could be a little cleaner, the air-conditioned was too loud, cable TV was inadequate.

“Overall, not bad. I would stay there again.”

Aug 13, 2008 by Chris from New Haven, CT
Overall Rating: 4
Cleanliness:[5] • Staff:[5] • Location:[8]

• Location is excellent.
• Room smelled and was in need of updating.

“Great location for visiting Nashville on business or pleasure. Our room smelled badly and was in need of updating. Good free breakfast. Good location.”

Jun 28, 2008 by Phillip from Arab, AL
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[10]

• Didn't get to stay there they moved me to another hotel.
• Not sure.

“Stayed there before. Air conditioning was broken. Real nice. Very unsatisfied!”

Jun 5, 2008 by Bill from Saint Charles, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• It was conveniently out of the way but close enough to the action.
• Nothing bad to say.

“My wife and I really liked the location of this hotel. It was a little hard to find as we got into town but we came to appreciate it's location. It is on a side street with no real traffic to speak of but was only 5 minutes from music row. The accommodations were ok. Pretty standard for a Best Western. No problems with the room or the staff.”

May 19, 2008 by Dorothy from Memphis, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and quiet.
• Needed a late night restaurant but there was one in close proximity that I used.

“Very clean and quiet and in a good location near the express way - not difficult to locate. Moderate rate that fit into my company's budget. Had everything that I needed in the room in terms of iron, ironing desk, TV cable, refrigerator, microwave, safe and coffee maker even though I did not have to use all of them.”

May 18, 2008 by Mike from Knoxville, TN
Overall Rating: 5
Cleanliness:[6] • Staff:[2] • Location:[6]

• Fairly close to Downtown, but no shuttle offered.
• Dingy, cocktail lounge was horrible, fitness facility was dilapidated and unusable, staff was rude.

“A very poor mark in the Best Western family, extremely overpriced for what you get. Location is okay, but there is no shuttle offered. Don't waste your time with the complimentary continental breakfast unless you have a penchant for stomach-aches and diarrhea.”

May 4, 2008 by Tim from Euless, TX
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[8]

• Location to Vanderbilt university.
• Old, run down, in desperate need of upgrading.

“Given Nashville hotels near to Vanderbilt University are generally expensive, this suffices, but it is really an old hotel in desperate need of updating.”

Apr 19, 2008 by Dk from Decatur, GA
Overall Rating: 3
Cleanliness:[3] • Staff:[2] • Location:[5]

• It was convenient.
• It is not someplace that I would put anyone else in.

“The front desk is usually rude. I stay here because it is cheap. The location is that only real plus and I only stay when I know that I'm going to sleep there only and not spend any time in the room.”

Apr 17, 2008 by Clinton from Huntsville, AL
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[3]

• In room coffee maker.
• Seedy location music from the bar could be heard in room on fourth floor.

“The hotel was clean and adequate, comparable to an economy hotel. The continental breakfast was ok to Average. The area the hotel is located in is more suited to people in transient on business than a couple on a get away weekend.”

Apr 15, 2008 by Tricia from Fennville, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[7]

• Friendly and helpful staff.
• Had to move furniture for the pull out couch for our niece.

“This hotel was conveniently located. The staff was very friendly and helpful. I would recommend this hotel to friends.”

Apr 5, 2008 by Jean from Kenosha, WI
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[3]

• Easy to find from freeway - that's about the ONLY thing that was positive.
• Staff was extremely rude when I phoned prior to our stay. Dirty, dumpy hotel.

“The staff was rude, short and unhelpful. The rooms were old, the towel bars were coming off the wall, they needed paint, the carpet was worn. I made sure to check for bed bugs before I got in bed. The heating AC unit rattled all night.”

Apr 2, 2008 by Amanda from Jacksboro, TN
Overall Rating: 2
Cleanliness:[2] • Staff:[4] • Location:[2]

• It was close to downtown Nashville.
• The horrible smell and bed linens!

“How can this hotel be a 2.5 star when the downtown Spring Inn and Suites is as well? The difference in a two and a half star is evidently more than I allowed for. Maybe my fault, but I won't be victim again.”

Mar 28, 2008 by Gary from Murray, KY
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Convenient to where I needed to go, clean, friendly.
• Price could have been a little better; lobby coffee was not ready at 5AM.

“Overall, good, would stay again!”

Mar 24, 2008 by Sarah from St Paul, MN
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[8]

• The room was comfortable.
• We were placed in a smoking room initially.

“The hotel was just what I expected. The night staff was so, and the day staff was very helpful. We were initially placed in a smoking room, and spent one night there. They cheerfully moved us to a non-smoking room the next day. If you don't want a smoking room, call before you arrive.”

Mar 23, 2008 by Bethany from Chicago, IL
Overall Rating: 3
Cleanliness:[4] • Staff:[7] • Location:[6]

• Good water pressure in the shower.
• The room seemed dirty and outdated.

“The staff was nice but the overall hotel needs a renovation. It seemed old and musty. I would not recommend this hotel.”

Mar 17, 2008 by Jennifer from Memphis, TN
Overall Rating: 6
Cleanliness:[6] • Staff:[9] • Location:[6]

• It was clean and looked recently remodeled.
• There was not a non-smoking room available.

“Hotel staff was very friendly and accommodating. The room seemed small but looked recently remodeled. There was a nice view of downtown available from our window.”

Mar 12, 2008 by Carol from Conyers, GA
Overall Rating: 7
Cleanliness:[6] • Staff:[10] • Location:[8]

• Close to venue I was in town to attend.
• The fitness room needed signs for children not to play on equipment and for weights to be replaced, equip repaired. Business center separate room.

“Staff was friendly and knowledgeable about area. Location was convenient for easy access to I-40. The fitness room had free weights laying around the treadmills and were never replaced on the rack the 3 days I was there.”

Mar 1, 2008 by Andrew from Madison, AL
Overall Rating: 3
Cleanliness:[4] • Staff:[3] • Location:[5]

• The price was within my budget.
• Unwilling to go the extra mile for customer satisfaction.

“Did not meet my expectations. hotel staff was quick to make excuses as to why I could not get the king size bed that I had reserved and I was unaware that the hotel was undergoing renovations resulting in a noisy daytime hotel experience. Sure they worked with me and let me check in earlier than their normal check-in time, but I did not know I would be sacrificing a king size bed for two queens. Thanks but no thanks. O yeah and the gym was pretty pathetic. Half that equipment is unfit to work out with. Also don't bank on a good wi-fi signal, cuz mine went out on me.”

Mar 1, 2008 by Colleen from Knoxville, TN
Overall Rating: 2
Cleanliness:[5] • Staff:[4] • Location:[7]

• Good location.
• Outdated, old, ugly, and smelled..

“Except for the location, this hotel was little better than staying in a 1 star motel by the expressway. I was very disappointed, I expected more because the hotel is in music row and by many attractions and good restaurants and a university. If I had paid half as much I would have felt better about the situation.”

Feb 29, 2008 by Ashley from Bloomington, IN
Overall Rating: 3
Cleanliness:[6] • Staff:[3] • Location:[5]

• Close to downtown.
• Staff didn't speak English, cards were faulty, business and fitness centers were not good.

“This hotel fabricated what they offered. The business and fitness center were a joke, I had to reactivate my card every time I left the room. The staff were not very friendly and did not speak very good English, they didn't understand what I was saying.”

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Amenities at Best Western Downtown Music Row, Nashville

AM/FM Alarm Clock Bar/Lounge Coffee Maker in Room Elevators Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Television with Cable